website thubmnail of YouMail

YouMail

How would you rate YouMail?
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Louisiana
54 reviews
124 helpful votes
Follow Wayne F.
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Just signed up for the free version on my iphone. This is a landing site for a phone app. The site has an attractive, smooth-running interface. Haven't tried all the site or app features and/or options yet, but so far, it looks and feels good.

Date of experience: August 17, 2012
North Carolina
1 review
9 helpful votes
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Bad as it gets
March 27, 2019

Rearranges your Contact List, doesn't pick up all your past Blocked calls, you can't 'add' an addtional message as claimed. Can't get out of the app without calling your carrier. There is zilch for customer service.

Date of experience: March 27, 2019
California
1 review
4 helpful votes
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Someone posted negative comments that were not true on their site. I asked numerous times to remove my name and my family's name from their site. They ignored my request. Youmail is allowing defamation against me and my family even though they were informed about the issue.

Date of experience: February 10, 2023
Indiana
3 reviews
15 helpful votes
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Not only blocks solicitors but ALL calls except from them. Then continue to call and email you themselves trying to upgrade your you mail services. They become the only solicitor you have - clever on their behalf. Then when you cancel them you cant receive your calls or voice mails - all your calls go directly to a message that says your phone is not longer in use... then after several calls chats and tech support complaints they tell me i have to contact my carrier to retrieve my voice mail and calls - but. And here is the tricky part... do not tell them that you used You Mail or your carrier will not help you!

Date of experience: April 15, 2019
New Hampshire
2 reviews
2 helpful votes
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I got their subscription and I am glad that it works more reliable than my previews provider. I am also happy with how secure it is since I am managing client emails and other important emails from my work. Stylish and at the same time secure.

Date of experience: April 26, 2018
Massachusetts
1 review
6 helpful votes
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NO CUSTOMER SERVICE
January 13, 2022

I use youmail for my business line. I operate a snow plow business. We had a snowstorm on a Friday. I didn't realize my calls weren't going thorough until late Friday night. At this time
I was at the airport leaving for vacation. I tried to call Youmail and the office is closed until Monday 7 pacific time.
I follow up within two urgent emails to customer support and no one responded.
Come monday morning I was on hold for 20 minutes when the recording came on and said please call from number we have on file and disconnected me.
I was 1,500 miles away from the phone on file.
Almost One week has passed and no one has reached out to correct the problem.

Date of experience: January 13, 2022
Oregon
1 review
3 helpful votes
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All your messages go to you mail. So if you do not check youmail app you will miss all your messages. Youmail takes your messages from your carrier & your carrier cannot help you get them back. Youmail cannot be contacted by phone call, only by text or email. I had 2 phones on youmail and only deleted one phone and account. Well 6 hours later with email & text I finally got rid of youmail!
NEVER GET YOUMAIL!

Date of experience: February 22, 2022
Michigan
1 review
0 helpful votes
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Absultely do not like YouMail at all. Voicemail never worked correctly, and now when it does show I have a voicemail, I can't hear it when I try to play it back. Installation was a nightmare; definitely don't recommend.

Date of experience: January 15, 2024
Texas
1 review
0 helpful votes
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I was desperate to find a way to get a business to stop calling me, trying to get me to subscribe to their services. They were harrassing me with phone calls and voicemails. Nothing worked until I downloaded youmail. Its been wonderful! It's given me back my peace of mind...

Date of experience: April 13, 2021
Texas
1 review
1 helpful vote
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Unhappy with Free Version because it doesn't really BLOCK the Spam Calls. I receive too many Telemark calls even late at night and on SUNDAY'S.
CANT IT BLOCK at least those times? So why upgrade to be let Down?

Date of experience: October 19, 2023
Alex Q. YouMail Rep
over a year old

For free YouMail blocks numbers on the known spammer list of about 1 million numbers and plays out of service to any number you add to the block list. It wont block numbers that are not known spammers. The premium plans block 100% of spam, guaranteed, because they use a different, costlier technology for blocking. You can learn more at support.youmail.com.

California
2 reviews
0 helpful votes
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Easy to use
May 12, 2020

Easy to use and love it! Great to navigate through and find what you are looking for. No lagging. Great for phone or laptop.

Date of experience: May 11, 2020
Oregon
1 review
0 helpful votes
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Bad program
October 12, 2023

It makes a problem with cell phone voice mail programs. I highly recommend people not to use this program.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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The company has posted sensitive information on their site regarding my family and I have asked several times to remove my name my family's names phone number and location from their site. All requests have been ignored.

Stalking, harassing, cyberbullying online or through mail correspondence, electronic or otherwise, constitutes a crime in California.

Anti-Cyberstalking Law in California make "Doxing" and

P.C. 653.2 Electronic Cyber Harassment Law makes it a crime to send electronic communications (such as emails or text) with the intent of placing the recipient in reasonable fear for his or her safety or that of his or her immediate family. (Includes posting "personal identifying information", "digital or other images of a person", or "electronic message of a harassing nature."

PC 646.9

"Willfully, maliciously, and repeatedly follow or harass another person and make a credible threat with the intent to place the person in reasonable fear for his safety or, he safety of his or her immediate family."

The offending individual's conduct meets all three elements of the statute that must be proved for a criminal conviction (the offense can be a felony):

"Doxing," which constitutes a form of cyberstalking under P.C. 646.9. "Doxing" is defined as collecting information on an individual and making that information public to irritate, harass, intimidate, or stalk the victim.

The offending party has used "doxing" in the following illegal ways:
1. Identity theft (submitting false applications for credit in my name and immediate family member's names.
2. Disclosing personal and sensitive information.
3. Publishing personal identifying information online like real names, phone numbers, addresses. And other identifying and sensitive information.

Violation can be a felony carrying a sentence of up to one (1) year in jail, mandatory treatment in a mental health facility, and up to $1,000 fine.
#YOUMAIL
#CYBERBULLY
#DOXYING

Date of experience: February 13, 2023

Overview

YouMail has a rating of 1.9 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. YouMail ranks 180th among Mobile Applications sites.

service
5
value
5
shipping
1
returns
2
quality
5