I've been trying to get a hold of this team for MONTHS. I'm not exaggerating. I got the ticket in 2019 and had an issue with the booking ever since. As time goes on and COVID is a thing, More issues start to arise for my June 1st flight. I have yet to hear back from them from my initial issue in January 2020. It is now May 2020 and I am still messaging them with no luck. Please DO NOT book through Hopper. They are too busy to take care of their customers and overloaded themselves. They say they will answer you within 24 hours, soo. That's a lie. It's funny because I wrote a review a few months ago, and someone wrote back with an apology and said someone would get back to me ASAP and that never happened. Hoping this may start something up so I get a response.