YouFit

Do not sign up. Company has no integrity. You fit has zero integrity after two year membership constantly paying on time I needed to cancel as my sons membership as he is leaving for college. They have just taken this months charge, as per the contract I gave them 10 days notice, and they still have the balls to charge me a $10 processing fee to cancel his membership. If this is how a loyal customer is treated I would hate to see how a customer would be treated after a short period of time. No integrity, bad business, notice to all! Find another gym!

Don't join this gym! They are a bunch of crooks that will take money out of your bank account for years. We have tried to cancel membership 3 times and have even paid additional $10 cancellation fee and yet they still continue to take monthly fees from our account. Don't understand why this process is so difficult! Even with locations closed due to the virus they are still taking money out! Don't get roped into this scam! Go join another gym!

Ever wonder why you see YouFit gyms closing without warning? It's poor corporate management and substandard trainers. Always be careful about signing personal training contracts! YouFit made promises to me that they did not keep, charged my credit card fraudulantly for another month after I had cancelled, and promised a refund of which I only got half. Remember, most of these clubs put client numbers and the bottom line BEFORE members and quality of trainers. ANYONE can get "certified" as a trainer for as little as $69.99 on line! There is no over sight in "trainers", and gyms want to pay their employees as little as possible because of their high overhead which means "trainers" with lack of knowledge and experience at minimum wage.
Buyer beware as you don't get what you pay for.
Bye Bye YouFit as I have left along with many others.

Watch out on auto renew! I signed up in December 2019, prepaid for a year with auto renew... 6 days later, I get a job offer out of the country. They said no refund as it has been after 5 days. Fine, so I go in to the gym to cancel, and cancel the auto renew as well. They call me today (Jan. 2022) two years later, saying they billed me for last year and are trying to bill me again even though I haven''t even been in their gym or in contact with them after I cancelled! The girl who called me said I am at their mercy, and the manager who signed me up has been long gone, and he didn't follow procedures... He had just started back then, so clearly their employee turnover is a problem as well.

Total scam. First of all if you are dedicated to going to the gym and this is a regular weekly thing for you and part of your routine the gym itself is great. However the membership for $10 a month is a total scam.
In July I went to cancel my membership. They talked me into "transferring" it to my husband for NO FEE. They did not mention that the membership was going to be considered "new" at that point meaning a yearly fee would be due after three months. I had just paid this annual fee of $39.99 one month earlier.
When my husband went to cancel today it cost him $59.99! Not only is this a total scam but to make matters worse the girl said she was taking off various other fees to get it down to that! Total bull***t if you ask me.
Poor business practices and horrendous customer service. Misleading advertisement as well.
Buyer Beware!

I had youfit for over a year and recently became pregnant. I am high risk so my doctor told me to cancel my membership as soon as possible. When i called to do so they said I need a doctors note to which i had to wait to obtain one. Not only did i get charged for my membership that month but i also got charged a 10.00 fee to cancel my membership and was told i had to bring in a doctors note. When i went into the gym they didn't even take my doctors note but gladly charged me to cancel my membership I will never get a membership with this gym ever again and won't be surprised if they start getting closed down due to other competitors i practically got robbed from this gym.

I came on here to give a personal account of some of the worse customer service. I've been attending my current youfit for over a year. Not one trainer has spoken to me. I really get the impression that they feel they are too good for me. Its so weird. They definitely dont encourage any kind of positive team atmosphere... this one older trainer I swear thinks I like her. I purposely look at her everytime to see when she will actually have some professionalism and courtesy of saying "hello"... not a single word except when I asked her a question n just replied quickly "idk"... I've been a member for 8 years. There usually 1 or 2 good apples out of all the rotten which makes it bearable. I have a really $#*!ty feeling being around this atmosphere now. They are probably all unhappy with that job idk

My fiance and I are fairly new to this gym been there about 2-3 months. They closed March 18th in that month they have taken from our account a yearly annual fee of 49.99 as well as a monthly payment of 24.99. Today again they tried to take tbe monthly fee, with the gym being closed due to the crisis and hardship most if not all are experiencing right now. I think it is unkind and wrong on there behalf. I have called and left messages as well as sending an email almost 2 weeks ago and have yet to receive a response. Glad they have no problem taking money for services they are no longer providing. I truly hope someone from that gym decides to contact me.

10 dollars to cancel and you have to do it in person or send a certified paper saying "Cancel my membership." Are you joking? Worst gym I've ever joined. Unethical and feels like a scam. Tried to reach the manager Leed at Gainesville for about 2 weeks and never heard back from him. Left many messages. Finally got ahold of him on the phone by luck when I called for him. Its one thing to charge a ridiculous amount of money that somewhere in the 50 page contract I agreed to, but on top of that I have to call 5 times to reach someone for more information? The front desk people knew who I was and the manager had still not called me. Poorly run. No one goes to this gym in Gainesville anymore and I'm sure this is part of the problem.

I was on a month-to-month billing schedule and they charged me for multiple months and an annual fee after I stopped my membership. I called and went into the Facility which is located on 79th st and Biscayne Blvd in Miami, a less-than-desirable area, canceled my membership AGAIN, and they still charged me. I used the facility once not including my initial visit.

So I decided to switch gyms and stop going to youfit. They were no longer charging me either so I thought things were done with. However I get a call like 10 months later saying that I owe a balance. How could they charge me for NOT utilizing their services? It's absolutley ludicrous. I suggest that no one sign a contract with youfit. It's always crowded and the machines are never clean from previous user's sweat. Anyways, now I'm forced to pay a 50$ cancellation fee for not using their gym. So I gotta pay to no longer use their services although I haven't in nearly a year...

Approximately 15 treadmills that have tv's seldom work at all! Management said they were being replaced several months ago. Now, they keep saying they have a service man that comes every other day to work on them. Management has NO POWER with corporate. RIP-OFF!