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Overview

YoreChic has a rating of 1 star from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YoreChic most frequently mention customer service problems. YoreChic ranks 2414th among Women's Clothing sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I ordered shoes at least 1 1/2 months ago and still never received them.
  • I have emailed customer service to return these shoes and have gotten no response!
How would you rate YoreChic?
Top Critical Review

“SCAM”

Chris L.
12/4/19

This company is a scam. I ordered a pair of shoes that never arrived. I got one email from their customer service that said that demand exceeded supply. I have requested a refund several times with no response and ended up reporting them to econsumer.gov. Lesson learned for me to check out online companies better before I make a purchase. It wasn't that much money but I can't stand being screwed over by bad companies. Watch those foreign companies who advertise on social media too!

Reviews (20)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 months (5) customer service (4) shoes (13)
Thumbnail of user chrisl704
1 review
0 helpful votes
December 4th, 2019

This company is a scam. I ordered a pair of shoes that never arrived. I got one email from their customer service that said that demand exceeded supply. I have requested a refund several times with no response and ended up reporting them to econsumer.gov. Lesson learned for me to check out online companies better before I make a purchase. It wasn't that much money but I can't stand being screwed over by bad companies. Watch those foreign companies who advertise on social media too!

Thumbnail of user angelah375
1 review
1 helpful vote
November 22nd, 2019

Total scam! I purchased the brown distressed leather vintage looking lace up knee high boots. The boots I received were absolutely hideous- nothing like the photo on the website. They were orange plastic and smelled like fish! I paid for 5 day shipping and the item took 1 month to arrive at my house. I tried to contact the company with no response.

Thumbnail of user suziea7
1 review
3 helpful votes
June 5th, 2019

I wish I would have seen these reviews before purchasing, as my review if the same as the others. The shoes took forever to get here (about two months). They are from China. I am attempting to return but I'm sure that won't go well and I will end up eating what I paid for them. They look nothing like the cute shoe in the picture that's advertised. They are completely tacky and awful quality. Very disappointed. Do not purchase from Yore-Chic!

Thumbnail of user sherryt132
1 review
1 helpful vote
November 8th, 2019

Quick to run my credit card. Slow to send the items ordered and absolutely no notification from them until I received the order almost 2 months later. I have asked 3 times for refund info, as per their website, with no response. Poor business ethic! We need negative stars for ratings, 1 star is too high.

Thumbnail of user sarahl583
1 review
1 helpful vote
November 14th, 2019

I definitely should have read the reviews first. I ordered $100 worth of shoes weeks ago and have not yet received a shipping notification. I've reached out to "customer service" twice and receive one response in an Asian language I can't read. Clearly a bad investment. Had I known, I would have happily paid more for a product that could have been delivered sooner.

Thumbnail of user jacquelinea85
1 review
1 helpful vote
November 20th, 2019

After 2 months of waiting for a pair of boots, they were horrible quality. So cheap, and nothing like depicted on the website. I've been trying to request a return label and they will not get back to me. This is a total scam.

Thumbnail of user wendym339
1 review
0 helpful votes
November 27th, 2019

DO NOT ORDER FROM THIS COMPANY... They are a scam. I ordered two pairs of boots from them. It took over 2 months just to get them and then when i did received them they were not the correct boots AT ALL. So I followed the instructions on the website and got an automatic reply saying it was undelivered. There is no other way to contact them on the website!

Thumbnail of user samm410
1 review
1 helpful vote
November 18th, 2019

Items received were nothing like pictures on website. The blouses were very poor quality. There was horrible stitching on clothing and shoes are wrong size and poorly made. Website made the cloth look like linen. Received very thin cotton mix fabric (see through).
Please avoid this website and save yourself money and time.

Tip for consumers:
Stay away from this site. It is a scam and you won't get quality merchandise.

Products used:
None of the products were usable. Poor quality, cheaply made--the seams did not match up on the shirts. The quality of the fabric was abyssmal. Company is unresponsive for refunds or sends communications in Chinese only.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimberlys431
1 review
1 helpful vote
November 9th, 2019

Do not order! Shoes were too small and such poor quality for the price! I emailed to return and get a refund but judging by these other reviews I won't be getting one.

Thumbnail of user irish39
1 review
3 helpful votes
June 7th, 2019

These sneakers are missing some elements shown in the pic. They are miserably uncomfortable with this vinyl-like lining.
The worst part is... I have emailed customer service to return these shoes and have gotten no response!

Yore-chic... answer my email. I want to return the shoes!

Just horrible. I could have donated the money spent on these shoes to a needy person. What a waste :(

Thumbnail of user karena326
2 reviews
12 helpful votes
June 2nd, 2019

After receiving my order seven weeks after the order date, I found I needed to return shoes as they came in wrong size. No invoice or packing slip came with the order, literally no info at all. I immediately went online and after much digging I emailed *******@yorechic.com to request return instructions. I have contacted them six times already and keep getting a response comprised entirely in Chinese. What? THREE times I have asked them to send in English - nope, again in Chinese. This company is entirely and intentionally unresponsive. STAY AWAY.

Thumbnail of user gailk93
1 review
3 helpful votes
September 29th, 2019

Ordered 3 pairs of shoes, it took almost a month and 2 emails for my order to be shipped. Wheni received the order, it was wrong. Sent customer service an email... this time no response. I will never order from this place again

Tip for consumers:
Think twice before you order. Only order if you can afford to not get what you wanted.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user pisom
1 review
3 helpful votes
September 26th, 2019

I ordered a pair of shoes and paid extra for express shipping to obtain the shoes in time to give as a birthday gift, but when the date arrived and no order had been fulfilled, I canceled the order and requested my money back. There has been no response from the online email address. The website is a scam. The company is based on China and only accepts Paypal because credit card companies refuse to deal with it. I guess I am fortunate that I lost only $35. Don't make the same mistake that I made.

Tip for consumers:
Do not use this company, it is a scam based in China.

Products used:
Ordered a pair of shoes that were never delivered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brendab367
1 review
5 helpful votes
July 18th, 2019

I ordered two clothing items and two pair of shoes. Neither of the tops fit(unless your a tiny Chinese woman or a child) and two different sized shoes. After reading some of these reviews I'm not going to bother trying to get a refund. One pair of shoes fit enough to wear Mowing the yard but the quality and look are awful. I have $90.00 + dollar yard shoes. Plus it took two months to get them. THIS COMPANY TOTALLY SUCKS! Do not waste your money buying anything from here! Sure wish I had investigated before I bought from them. Lesson learned

Thumbnail of user nant13
1 review
5 helpful votes
August 1st, 2019

I ordered 2 pair of shoes and a top. The top was ordered as 2X but might fit a medium not to mention there were threads hanging from every end and very horribly made. The shoes were wrong size and defective. I was offered a 30% discount to keep them, but I wanted the 100% refund. Their response was "it will cost you a lot of money to return" so we will give you a 40% refund. Also they told me to look in the bag for the missing pearl and glue it back on. I finally put both shoes on and after 3 steps they broke! I've yet to see my refund and the products are absolute garbage. I would give them a 0 if that were an option! DO not order from this company, it's obviously a scam!

Thumbnail of user judys408
2 reviews
5 helpful votes
June 4th, 2019

Compare the pictures. First one is what I received and 2nd one is what is advertised on their site. Not the same shoe. The zipper tabs are plastic, there are no frayed edges, the fabrics looks like a cheap pair of jeans, and no leather-look tab on the outside of the shoe. There also is a strong smell of airplane glue which I assume means the shoe is mostly glued together. I ordered them May 7, my card was charged $33.99 on May 9 and I finally received them on June 4. Quite honestly I'm concerned about the materials and wouldnt wear them even if they were attractive, which they're not. I learned my lesson about ordering off Instagram. I'm just glad it wasn't too expensive a lesson because I see from other posts that returns are impossible.

Tip for consumers:
This company operates from China and posts directly to Instagram with no US middleman. My credit card company noted that their charge was an "international charge" from China. I'm still very concerned they have my card number.

Thumbnail of user cherylb355
1 review
2 helpful votes
June 4th, 2019

I wish I saw the last review before ordering from this company. Same thing happened. I ordered in April, product didn't come till 2 months later and the shoes suck. Horrible quality. Can't walk in the shoes they are so hard. Tried to follow their instructions for returns and yes, you get an automatic postmaster email, in CHINESE (hit the translate button), only to say that "insufficient mailbox space... cannot receive". How convenient! And of course, this mailbox space is never cleared out as I tried several times over a course of a week, just to get the same email. They are a huge scam and I got GOT. Please don't let this happen to you.

View original message
Always translate: Chinese
Sorry you send mail is returned, the following information is the message:

Rejected mail Theme: 3rd attempt to exchange
Time: 2019-06-05 01:35:01
Unable to send to *******@yorechic.com
Bounce reason Recipient ( *******@yorechic.com insufficient) mailbox space, you can not receive mail.
Solution Please inform your recipient to clean up the mailbox space, or remove messages in large attachments. You can also report this bounce to the administrator.

Thumbnail of user abbyc38
1 review
4 helpful votes
July 13th, 2019

Wish I read the reviews. It's just a bunch of scam from a bunch of random Chinese people (I assume) who take your money and mess up your order. Report their Facebook page as much as possible, I did.

Thumbnail of user darval
1 review
2 helpful votes
June 13th, 2019

DO NOT ORDER FROM THIS COMPANY. They run ads on Instagram. My order took 48 days to arrive and they sent the wrong color sneakers. Their items are nothing but garbage. I've emailed them asking how to return and they are non responsive but were happy to take my $70.
I would give them A ZERO if it were an option.

Thumbnail of user beverlym166
1 review
4 helpful votes
June 20th, 2019

I ordered shoes at least 1 1/2 months ago and still never received them. I can't get ahold of them about my order!

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