This company is a scam. I ordered a pair of shoes that never arrived. I got one email from their customer service that said that demand exceeded supply. I have requested a refund several times with no response and ended up reporting them to econsumer.gov. Lesson learned for me to check out online companies better before I make a purchase. It wasn't that much money but I can't stand being screwed over by bad companies. Watch those foreign companies who advertise on social media too!