website thubmnail of Yodle
How would you rate Yodle?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
1 helpful vote
Follow dan p.
Unfollow dan p.
Send Message
Share Review
Report Review

So far so good...
February 4, 2014

So far so good... I've only been with Yodle for about 3 months and I've been looking for someone to get me phone calls, leads, and jobs for my business and Yodle is really doing it. Thanks Yodle!

Date of experience: February 4, 2014
Alabama
1 review
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

Yodle support
July 15, 2015

I really like the support I get from Yodel and all the great tools they have to offer. I especially like how they created my face book page and helped me thru linking it to my personal page.

Date of experience: July 15, 2015
Florida
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

Awesome Experience
July 20, 2015

The sales and service personnel I have dealt with have been great! I love the features available to me.
I hope and expect to get a really good response from this.

Date of experience: July 20, 2015
New Jersey
1 review
2 helpful votes
Follow elva c.
Unfollow elva c.
Send Message
Share Review
Report Review

False advertisement
April 12, 2016

Terrible experience, they tell you they you going to have the best experience and it is all false it is only to get you signed with they and get the prepaid money, I feel like SOMEONE JUST TOOK MY MONEY WITH NOTHING IN RETURN, BIGGEST MISTAKE EVER, they put their phone number in your web site and you get unwanted phone calls, and when you call them they avoid nobody know and give you and straight answer, they play with you and take your money. I am in a dispute they don't return you calls, they ignore you.

Date of experience: April 12, 2016
Gina B. Yodle Rep
over a year old

Hi Elva – I’m sorry to hear you had a negative experience with Yodle, this is never something we want for our customers. If you are still having issues, please reach out to me and I can help you resolve them right away. You can reach me at 646-768-3690 or gina.balistreri@yodle.com. Thanks, GB.

California
1 review
1 helpful vote
Follow Kevin R.
Unfollow Kevin R.
Send Message
Share Review
Report Review

Excellent marketing program!
March 4, 2015

I recently started with Yodle and I love their marketing program. It is very user friendly. I feel this is going to help my business and marketing greatly.

Date of experience: March 4, 2015
California
1 review
1 helpful vote
Follow Richard S.
Unfollow Richard S.
Send Message
Share Review
Report Review

Awesome service
April 8, 2015

I had a difficult experience with Yodle and felt that I had not gotten the value that expected. Tiffany Hernandez was fantastic, patient, and reasonable.

Date of experience: April 8, 2015
New York
1 review
0 helpful votes
Follow TERESE B.
Unfollow TERESE B.
Send Message
Share Review
Report Review

AWESOME SERVICE WITH MICHELE B
February 9, 2016

SHE FOLLOWED THRU WITH HER PROMISES., AWESOME, ALOT OF COMPASSION FOR HER CLIENTS. NOT JUST A TALKER BUT A DOER. THEIR IS A BIG DIFFERENCE WITH SOMEONE WHO REALLY CARES ABOUT THE CLIENT MAKING MONEY TO KEEP THEIR ADVERTISING CAMPAIGN GOING.
SHE IS AWESOME

Date of experience: February 9, 2016
Ohio
3 reviews
0 helpful votes
Follow Debra K.
Unfollow Debra K.
Send Message
Share Review
Report Review

Set up
February 24, 2016

The person helping to set up our Web page and all of the other things, did an excellent job of explaining things to me. She was very patient with me, and very pleasant!

Date of experience: February 24, 2016
Missouri
1 review
2 helpful votes
Follow Jr P.
Unfollow Jr P.
Send Message
Share Review
Report Review

I started with Yodle within the last 90 days. I have watched my online representation boom, my sales calls have gone up and I am looking forward to growing my business with Yodle.

Date of experience: November 25, 2013
California
1 review
1 helpful vote
Follow Kathryn R.
Unfollow Kathryn R.
Send Message
Share Review
Report Review

I have been using Yodle for only one month, but have gotten a really great response.
I never expected to get such great results in such a short time. I am really happy with Yodle.

Date of experience: March 28, 2014
Washington
1 review
0 helpful votes
Follow Dave L.
Unfollow Dave L.
Send Message
Share Review
Report Review

It's Easy
June 12, 2015

The tools are easy to use and if there are any questions, they are available to walk me through any issues I have.
Great tools to promote my small business!

Date of experience: June 12, 2015
Georgia
1 review
0 helpful votes
Follow Glenn W.
Unfollow Glenn W.
Send Message
Share Review
Report Review

Excellent customer service
June 24, 2015

Our initial set-up call was easy to follow, efficient and inclusive. Our customer service rep was pro-active and patient. We look forward to watching our business grow through this service.

Date of experience: June 24, 2015
New York
1 review
1 helpful vote
Follow Eric s.
Unfollow Eric s.
Send Message
Share Review
Report Review

Yodle has been very helpful with setting up my adversite. They have stayed in touch with me and have been very informative. I would recommend to any small starting out business.

Date of experience: December 12, 2013
Georgia
2 reviews
2 helpful votes
Follow Kelli D.
Unfollow Kelli D.
Send Message
Share Review
Report Review

Email Templates are so helpful
April 11, 2016

I really like the email templates. This will save me so much time while at the same time generating extra business. Thank your for the doing this work for me!

Date of experience: April 11, 2016
Florida
1 review
1 helpful vote
Follow Diane R.
Unfollow Diane R.
Send Message
Share Review
Report Review

The Yodle staff can't be any nicer to work with. They are prompt and call at the scheduled time. They take the time to work with you and make sure that all concerns are addressed during their calls.

Date of experience: July 2, 2015
Pennsylvania
2 reviews
1 helpful vote
Follow Joe K.
Unfollow Joe K.
Send Message
Share Review
Report Review

The staff at Yodle has been consistent, and professional. The services have been valuable and we have certainly experienced a true return on investment.

Date of experience: February 19, 2014
Texas
1 review
0 helpful votes
Follow Tammi Y.
Unfollow Tammi Y.
Send Message
Share Review
Report Review

Conference call
March 19, 2015

The caller was very friendly and polite! He was very experienced in walking me through the many features of the platform and his attention to detail and his kindness, is what grabbed my attention!

Date of experience: March 19, 2015
Tennessee
1 review
1 helpful vote
Follow Stacy K.
Unfollow Stacy K.
Send Message
Share Review
Report Review

Great Customer Service
March 25, 2015

I called to finish setting up the account, and was a bit overwhelmed with how helpful Stephen was, and how quickly he was able to teach me and adjust the changes in the website.

Date of experience: March 25, 2015
Washington
1 review
4 helpful votes
Follow Eric L.
Unfollow Eric L.
Send Message
Share Review
Report Review

Yodle was a total loss for us and produced zero business. They set us back $6,000 which was a huge loss for a very small business and I will never recommend anyone to their service.

Date of experience: November 8, 2010
California
1 review
2 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Send Message
Share Review
Report Review

Having a yodle account is easy to access and easy to manage. Our practice has an increase in call volume and an increase in patient volume. We’ve also had more views on our yodle website.

Date of experience: August 26, 2013

Overview

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111