I wanted to take a few moments to tell everyone what wonderful experiences I have had with Yodle. From the time I first came into contact with the company to now, I have received excellent care and response from them. Being an office manager of a dental practice I am often busy and anytime I have needed their assistance it has been immediate.
We have them administer our website and we are able to easily track our leads from the website and/or any advertising we do with them from a single webpage called our "dashboard'. If we happen to have a current client call us from the web page we can adjust whether or not it is a new lead or current client. It is always difficult to track your ROI or return on investments, but with Yodle, it is made easy. In addition you can have them manage your pay per click ads if you choose to use them. This helps because then you do not need a staff member to monitor that. We have had great success with the help of Yodle. Thank you Yodle and all of the staff there!
They are a rip off. They do not deliver at all. They waste your money and then refuse to take your call to cancel the service. Stay away from this company at all costs!
I've been with Yodle for over 2 years and could not be happier with them. They are a great company who does a great job for a reasonable price. HIghly recommended
The customer service was great. The dashboard is clean and easy to manage! Looking forward to the SEO helping my website presence along with the social media connection to gain leads.
I decided to sign up with Yodle to generate more clients for my property management business. I was convinced by a very pushy salesperson that I would be placed on the first page of Google within a couple days of signing up and I would receive many calls and emails-- more business than I could probably handle. It has been 2 months now and I have yet to be placed on the first page of Google and I have yet to receive one single legitimate call or email lead from using Yodle's services. The main reasons for this is (1) I can't find the website they made for me on Google at all, and (2) the website they made for me is horrible. I would never contact a company with a website like the one they designed for me. It is extremely generic. It has no real content whatsoever. It actually looks like a fake website.
I have tried to cancel the service but I am locked into a 3 month agreement. The only way I was able to get out of it was to file a complaint with the Better Business Bureau and someone from Yodle contacted me within 2 days and set up the cancelation. So my suggestion to those of you who are also locked into a contract-- go to the Better Business Bureau.
Yodle has provided a great option for marketing and internet exposure. I feel it worth the investment to gain the exposure I have already started to see happen. Looking forward to the future.
Very personalized service, indeed. And they do deliver. I signed up two weeks ago and received over a dozen calls in a very saturated market. Very pleased and highly recommended.
I'm just starting with Yodle and I can see, that this is a very dedicated company with the business owners like me.
I can see potential growing for my company.
I have been able to get my small business a web presence with a very small investment of time and money. From what I have experienced so far partnering with Yodle was a great investment.
I own a web development firm and was introduced to Yodle from a client that I am the web manager for. Given my line of work, I have extensive experience in the world of SEO and page ranking. There are unfortunately a lot of shady companies out there that promise you the world and only end up performing well for the first month or so, then they push you to the side while you continue to pay monthly, Yodle is NOT one of these companies! The staff is extremely polite, knowledgeable and most importantly (in my opinion at least) all staffed in the US with clear and precise english speaking support when on the phone instead of outsourcing customer care, they handle it here in the US and keep our jobs here! Every rep I have spoken with has been great, especially the most recent I dealt with, Jaime Jimenez, I'd hire him myself in a heartbeat if he didn't already work for a great company;-) Overall, outstanding service that I would recommend to my closest friends and family. They offer the complete package with their pricing and service, this is seriously unbeatable program when compared with other services in the industry!
Company makes promises that they won't keep. They take your money upfront, so you are stuck with it. Save your time and money, because they won't deliver any results.
Michelle was very patient answering our questions and was able to give us a wealth of information to make our Yodle experience more productive and easy. Thank you Michelle!
Our company has been very pleased with our Yodle experience. Each Yodle representative has been professional and thorough as they walked us through the set-up process.
Yodle has done SO much for our small business! We signed up roughly 4 months ago and now get about half of our business from it!
We were very hesitant to even sign up because we were with another SEO company that promised great results and let us down immensely. We had been with the previous company for about 5 months and hadn't gotten ONE call! But then we spoke to Robert, a Yodle Marketing Consultant. He was well-informed about our industry, spoke intelligently about the process and ended up changing our minds after one phone call!
Within the first couple of weeks we were already getting calls from the Yodle AdverSite that they create. The site contains lots of relevant information about Apex Chip Fix & Auto Glass that the glean from our website and a couple of quick questions over the phone. Within a week we had this whole new website advertising our business in our region. Then within the first couple of months, just as Robert said, we saw our listing rise to the first page of Google Maps.
We have decided to keep Yodle on as our only SEO company. It is such an affordable service that we can make up the monthly charge with only one customer that Yodle sends our way! I highly recommend working with Yodle to see where they can take your business!
Yodle is absolutely fantastic! We’re able to filter our calls to match our needs. It’s great for our new staff because it helps them with managing calls. It just really works to our benefit.
We work with Yodle and I find them very helpful in generating business and also very helpful when it comes to customer service. I really enjoy the fact that we chose to use them!
I used the Yodle chat and spoke with Jordan. He/she was very helpful and was able to make all of the needed updates almost immediately. Our conversation was as pleasant as it was helpful.
Ryan from Yodle did a great job on the phone with me getting me connected with all the important google listings to establish my business presence online. Off to a good start with yodle!
My experience was great I learn how to work the board learn how to up link my pictures I learn how to send emails and make special offers for my business this is my first time trying yodle but I think it's going to be a great experience I'm looking forward to start my business with Yodle so far everyone I've talked to has been great and very helpful, I'm looking forward for everything to take action and I like to thank everybody for being so helpful have a great day.
Jarrah was an excellent rep to speak with. She was very helpful and professional. She made this experience very enjoyable. I love how user friendly the site it. Your staff is great to work with...
Overview
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
This summary is generated by AI, based on text from customer reviews
Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.
For more information visit www.yodle.com or call us at 877-276-5104.
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Bob,
Can you private message me some details about your account so I can investigate? Would like to try and figure out what went wrong here.
-Mike