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How would you rate Yodle?
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Alabama
1 review
1 helpful vote
Follow Ralph A.
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I've been using yodle's services for well over two years. They have been professional, courteous and extremely helpful. Joshua Robinson and the folks at yodle have been very attentive to my companys needs, always making sure my site is up and running attracting new customers for me. What can I say, my phone rings, I am busy... all thanks to the guys at yodle! I receive calls from other marketing firms on a regular basis. I tell them no thank you... I'm staying with yodle!

Date of experience: March 15, 2014
District of Columbia
1 review
5 helpful votes
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Got a rude sales call
February 4, 2014

Got a rude sales call. I asked the guy to explain exactly what they will do for our site and how much they will charge. The guy would NOT answer no matter how often I asked him. He would want me to take a video tour or visit this page or that page. Anything but straight answer my question: what will you do and how much will you charge? Then he started getting very rude.

Stay away from these guys. I now know exactly what they do after looking at their site. I've tried many companies like theirs before before I learned my lesson (slow learner I guess). They get you into an expensive, long term contract and they don't guarantee results. If they are so confident of what the results, they should charge per sale NOT per click (or supposed customer that visits your site which are mostly fraud).

Date of experience: February 4, 2014
Washington
1 review
4 helpful votes
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EPIC FAIL
November 16, 2010

EPIC FAIL. Stay away from yodle at all costs. They spend months running random experiments and they get paid regardless of whether you get customers or nothing. They have computer generated ads. If you tell them you only take clients in certain areas, they ignore you and simply aim to generate click and/or calls. If you want to burn money, this is quite possibly the best way to kill your marketing efforts

Date of experience: November 16, 2010
Arkansas
1 review
1 helpful vote
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yodle.com is user friendly. We were bought on by Scott Rappaport who took his time explaining all of the service options. Scott is always available for call backs whenever you need more information/clarification. Technologically speaking I am a relative neophyte. But this did not stop Scott and his support staff from insuring that I understood the process and how to get the most out of their services. One of the keys to our successful roll out was insuring that my budget set me up for success and that I had the products I needed. Yodle.com is budget friendly and very effective at reaching the target audience. I highly recommend them.

Date of experience: January 31, 2014
Pennsylvania
1 review
3 helpful votes
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Representative from yodle called our healthcare facility 4 separate times leaving messages for myself to give him a call back. Each time, I was busy with patients and to be fair, returning this call was not high on my priority list... patient care is the priority here. Our front desk administrator politely told this sales rep we were not interested and she did deliver the messages to me. His response to her was "you're really f#@*ed up" and she proceeded to hang the phone up on him. (Rep's name Anthony Cruz)
This is absolutely no motivation to sign up, call back or listen to any sales pitch! Completely unacceptable!

Date of experience: July 3, 2013
Minnesota
1 review
1 helpful vote
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I can get reactive and very upset quickly, not knowing what the heck I'm doing with online anything (old lady here). My representative, Jeffrey took pains with me, never once was disrespectful, and walked me through all the paces to rest assured I am on the right track. He did a terrific job, honestly. (I can be pretty tough)

Date of experience: December 16, 2014
Illinois
2 reviews
1 helpful vote
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I’ve been happy with yodle. My small business has grown-we get more calls asking for our services and it’s been very good. However, as a small company starting out, I would like to pay a smaller monthly payment. They are very expensive.

Date of experience: August 15, 2013
New York
1 review
2 helpful votes
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There is no question this company delivers top notch results. What separates Yodle from the rest of its competition is its focus on customer services. The company's account managers are always reliable. They carefully study their accounts and provides a strategy to maximize your results. This is a fairly important point small businesses needs to remember. You are simply not a number at Yodle,, but a very important client whose success is the company's utmost priority. Definitely a must have for any small business to become competitive in today's digital age.

Date of experience: August 29, 2013
Michigan
1 review
3 helpful votes
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Yodle has definitely helped my business out tremendously. I've only been using it for about 8 months but I can tell this is going to be a long term commitment! The price is fair, the value is great, they always pick up when I call. Great and easy to work with!

Date of experience: September 4, 2014
Massachusetts
1 review
1 helpful vote
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After signing up with Yodel, my online presence increased dramatically. I am receiving lots of phone calls from people that have found my company on the internet. Definitely, money well spent. With a team that is constantly updating my information, I can't go wrong. Thanks again, Yodle!

Date of experience: December 9, 2013
Texas
1 review
1 helpful vote
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AWESOME Marketing Tool!
April 3, 2015

What a wonderful all-in-one marketing tool for small businesses! Marshall & Brown Accounting in Humble, TX is forever grateful to Yodle and the staff who make it so special. We now have the power of a large marketing firm pushing our business to the top every day!

Date of experience: April 3, 2015
California
1 review
3 helpful votes
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Got a call from their very persistent sales person who I might add must have been a used car salesman. I spent an hour of my time with him which I am never getting back!
This guy was trying to sell me a bill of goods which was unrealistic. In the end when I asked him about sitejabber reviews he got defensive. He even said "I have seen reviews of your business and they are not very good either". Stay away and save your money...

Date of experience: January 18, 2013
Illinois
1 review
1 helpful vote
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I have been a satisfied Yodle customer for over two years now. The account representatives that I have worked with have been attentive to my needs and prompt with implementation of changes. I receive good quality leads year-round, and very little input is needed from me to keep leads coming. Economically speaking, this type of advertising has a nice "return on investment" compared to many other avenues of marketing (mail-outs, door flyers, etc.) I would recommend Yodle to others like myself that do not have time to "figure-out" web marketing on their own, and need a company that will deliver results.

Date of experience: August 25, 2013
Arizona
1 review
2 helpful votes
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My practice has been much busier in the month of July this year than it was at the same time last year before I started with Yodle. We've gotten a lot of leads through Yodle and we're expecting it to get even better as the web site is optimized. They provide a "campaign manager" who has been very responsive to me, which I really appreciate. The dashboard reports everything so I can see what is going on. The only reason I am not giving a 5 star rating is that it is still early in the game, but I feel like we're on course with what was promised me when I signed up so I am very pleased so far.

Date of experience: August 29, 2013
Texas
1 review
12 helpful votes
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Looking forward to Training and Using Yodle more!
February 4, 2016

Coaching calls are the bomb. I like the services they offer, so far, which is why I'm only offering 4 stars at the moment. I'll update as more comes into play. I also have a good deal of things to accomplish before I know it's all working well for me. But, that's entirely on me- and I know to ask for help.

Date of experience: February 4, 2016
Arkansas
1 review
1 helpful vote
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So far our results have been very good with Yodle. We’ve gotten at least 3 times what we’ve put out over the past 6 months and we’ve been so impressed with the results overall that we’ve decided to continue on with them in the future. Initially we felt that our area might be a little too rural for internet marketing but Yodle helped us see that it could work. Their customer service has been very good too. Response time is great and they address every question that we have. It’s great to have an expert in their field handling our accounts. Yodle’s dashboard feature is my favorite part. We can go in and find out what got the customer to call and actively improve any areas that might need help. It takes all the guesswork out!

Date of experience: May 15, 2014
California
1 review
1 helpful vote
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I've been working with Yodle for about six months and have had a positive experience. My dental practice has got a lot of new patients because of Yodle. I've recommended them to other dentists who are now also being found online

Date of experience: November 19, 2012
Colorado
4 reviews
15 helpful votes
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The service did nothing for my business, but I kept paying for it, in hopes that something would take off. I have recently gotten over double pneumonia, and found out my cancer has come back, I've barely been able to get around, forget about work. I contacted their customer service, to see if I could cancel/put the account on hold, or get a refund on this past payment, as it has put my family in a very tight spot. Yodel wont let me out of the last 2 months of the contract, and would rather squeeze the last bit of money out of a disabled veteran who isn't able to work, due to his incurable cancer.

Date of experience: October 17, 2016
Executive S. Yodle Rep
over a year old

David,

Sorry to hear about your poor experience. I'll send you a private message and see if we can resolve.

-Mike

Minnesota
1 review
1 helpful vote
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At least half a dozen calls have turned into immediate business in the past month or so. This is amazing compared to the company we used before who didn’t get us that in the last 6 months we were using them. So far it’s worth it.

Date of experience: August 9, 2013
Texas
1 review
2 helpful votes
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I own a few dental offices in San Antonio and have been using Yodle for all of my Search Engine Optimization and Pay Per Click Campaigns for more than 2 years. Yodle has been very hands on the entire time. I have always had an account manager that I can reach out to if I ever need anything. I only spend about $1,400 per month and we average 110 phone calls and a couple hundred emails per month. I have been very pleased and will continue to use Yodle for all my internet marketing. Now to those with bad reviews about Yodle. They can only do so much. If you have a bad product, terrible customer service or just can't convert phone calls or emails to appointments or sales, that is not Yodle's issue. Perhaps you should re-evaluate your business, rather than blame those around you.

Date of experience: August 1, 2013

Overview

Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.

service
133
value
116
shipping
34
returns
40
quality
111