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2 Reviews by David

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Scruff A Luvs

Scruff A Luvs


We had the pleasure of dealing with this company after receiving one of their rescue pets, as a gift for my daughter. Upon opening the package we noticed that the things included with the pet were not what the box showed, nor what any of their videos had, they were very cheap replacements. The pet was a sad replica of the product shown, even it's eyes weren't right. The brush that was supposed to be included was replaced with a cheap felt cloth, and it did not have the bucket it should have, at all.

We had to deal with the company for over 2 weeks to get them to refund anything, they had us redo the process more than once, and were rude over the phone.

I understand that this was supposed to be something that wasn't nice, until rescued and cleaned up, but this is not what was pictured at all.




The service did nothing for my business, but I kept paying for it, in hopes that something would take off. I have recently gotten over double pneumonia, and found out my cancer has come back, I've barely been able to get around, forget about work. I contacted their customer service, to see if I could cancel/put the account on hold, or get a refund on this past payment, as it has put my family in a very tight spot. Yodel wont let me out of the last 2 months of the contract, and would rather squeeze the last bit of money out of a disabled veteran who isn't able to work, due to his incurable cancer.

David Has Earned 14 Votes

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