Yext

It all started because I wanted my business to appear on Alexa. To do that it has to be on Yahoo. To get on Yahoo you have to be on Yelp and use Yext because Yelp may or may not send your listing to Yahoo. Yelp is worthless anyway because nobody uses it. So, Yext will charge you at least $500 for it's lowest level listing to get you on such coveted sites as "hotfrog" and "citysearch" which again, no one uses anyway. You run a search of your business with them and they show you all the sites you are not listed in, or something is wrong with your listing, even though you know it's not true. For instance, I knew I had a strong Google, Facebook and Bing listing, but Yext said I didn't. So, I figured, what the heck, I will fork over the $500 this one time and see if it makes a difference. They show that within 24 hours nearly all of the sites are now updated with my information. About a week later I go to one of the sites and it prompts me to run a search for my business. Guess what? I am not found, so they will scan my listings for me. And wow! My business is missing from all the big sites, like Google, Bing, Facebook, Twitter, and... HOTFROG! And all I have to do is sign up for YEXT to improve my business rankings. So, this is an endless cycle they have you running around in never to return. You need Yext no matter which way you go - only Yext can save you. But guess what? Yext doesn't do squat. Alexa still can't find my business when asked for a local recommendation but she can give my address when asked for by name. Then again, who uses Alexa for directions? People use Apple or Google maps and my business has been on there for years. So, audios Yext.

If you ever want to control your business information that Yext helps publish, you will always have to pay them. They cannot even help correct information on directories they exclusively represent.

It is so funny that the try to put the screws to business owners by selling companies something which you can do yourself. They even attempt to say that the business owner has enter there information in correctly! I just told the person that I spoke to that she does not know what she say! I even told her that I enter the information on my own and I entered the information the way I wanted it to be!
I also told her that I have enter everything concerning my business for FREE so how the hell can you try to sell businesses something that they can do for FREE!
The best part is that I even told her not to ever call me and that her company does nothing but scam people. When she attempted to speak again she got a disconnection by me banging the phone down as I hung up! This company is such a waste! PEOPLE DO NOT DEAL WITH THESE FOOLS!

ANSWER YOUR PHONE LIKE AN ADULT --- writes Yext Sales Agent xxxxxxxxx - I cannot believe that they actually let an agent like this handle potential customers, needless to say I'll stay with my current web provider - at least they know what customer satisfaction is about. Read the reviews ---- Yext needs to rethink their salespeopleship training program - in the words of Zig Z -- selling is something you do for someone - not to someone. I ask that if anyone at Yext would like to chat about this agent, please feel free to contact me.

I do find it frustrating that one has to pay to correct wrong information however that is not my criticism of YEXT. I do Search Engine Optimization and a client wanted to sign up, so I signed the client up and also signed myself up. The control panel is good and the service does correct incorrect information. This is my problem: the service did not generate any additional traffic to the client's website or my website and it did not improve either sites' ranking in Google. So I paid to correct some listings and to be put on directories that I was not on but it generated no traffic to either webiste and had no impact upon my ranking in Google Local. (Most of the higher value directories in YEXT you can sign up with directly once, and not have to pay the annual fee.) I knew all these little know sites would not generate traffic but I did expect to see an improvement in Google rankings, did not happen.

I also think it is a fallacy that a business is going to constantly be changing their contact info. How often does a business change it's phone number or address? Rarely. But Yext is an annual fee.

Cancelled service, over 10 months to go on the subscription we had. We had 4 actually. Basically told we don't do refunds. Lesson learned. Don't use YEXT.

My food was great, hot, fast! The manager Mystical checked on us how the food was and offered us more breadsticks! Love this place will come back!

Thank you yext for all your help! Great sales people they took alot of time helping me. Very freindly was not rushed through set up. Even posted my pictures.