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YelpReviews 1,590

1.3

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Yelp Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily concerning its review management practices and aggressive advertising tactics. Many users express frustration over hidden reviews, perceived extortion for advertising, and a lack of genuine customer support. Positive aspects are scarce, with some customers appreciating the platform's potential for connecting with local businesses. However, the overwhelming sentiment reveals a distrust in the company's ethics and practices, leading to calls for accountability and transparency. Overall, the feedback indicates a critical need for Yelp to address these serious concerns to rebuild trust among its users.

This summary is generated by AI, based on text from customer reviews

service
376
value
346
shipping
110
returns
143
quality
324

We monitor reviews for authenticity

Oregon
1 review
1 helpful vote
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Best shopping experiance
February 24, 2016

I was looking for a sectional and checked out all the local furniture stores. Many of the salespeople were sleezy, or would not leave us alone.At expressions it was just the opposite: they were friendly and helpful.It was delivered when they said it would.We also saved about $350 from the quote of the same item at another store.

Date of experience: February 24, 2016
California
1 review
8 helpful votes
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Yelp refused to post reviews written by our customers. These were valid reviews from customers we have been doing business for years. I even offered to fax original contracts showing these are customers we have had for a long period of time.The only reason they posted reviews on Yelp is that when our company moved, all our 5 star reviews were cancelled and we were told to have them re-post on Yelp instead of Yahoo because they would automatically go to Yahoo as well. I have never posted a negative review on anyone before, but it is hard to believe they will not post valid reviews. This is very disappointing to a company who has always tried to offer the best of service to all its clients.

Date of experience: February 22, 2016
New Jersey
5 reviews
8 helpful votes
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The worst
February 21, 2016

Unfair analyzation... yelp claims their automated app filters out people who are not regular Yelpers in most cases, complainers review faster than satisfied customers. Yelp is running peoples businesses by not putting the full story on the front page. There are many good reviews by people who are not regular complainers hidden behind the little button that says unrecommended reviews... a button that most people cannot find so unfortunately most of the reviews that are seen first are those of unhappy people or people looking for a refund from their purchase. Yelp is ruining people's businesses

Date of experience: February 21, 2016
New York
2 reviews
13 helpful votes
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This site is for you to review Yelp as a Web site, not for you to leave a review about a local business.

If you want to review a local business, go to www.yelp.com.

Date of experience: February 20, 2016
Texas
1 review
0 helpful votes
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I had leaking back room coming from a added room, roofing was leaking water down the inside of the house. David estimated material and time to repair it. He shared 5 days, he was done in 4, he was very detail up front with any new finding of damages! He put an upgrade on the roof so water would run down hill not just sit and deteriorate shingles. He tore paneling out in the added room so it won't mildew where it was wet. While he was up on the roof saw spots that maybe needed a new roof because of damages from hail. Took pictures of before and after job was done. Painted the inside of the walls. My elderly mother was in the house when he fixed the it. Very polite to her needs as well, he was dependable and would use him again, always as questions on little things before they are major problems later. He cleaned up all shingles from the roof and room. Such a honest Christian man. Thank you David!

Date of experience: February 19, 2016
Georgia
1 review
0 helpful votes
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Great service!
February 18, 2016

Recently had dinner at Com Dunwoody, a French Vietnamese restaurant located in Dunwoody, GA.
The food and the variety of food was delicious and plentiful. Our server was a young woman named Carrie. Her service was excellent. She took care of our every need without "hovering", which I hate. It was such a pleasant dining experience that I felt that I had to write about it.

Date of experience: February 18, 2016
California
2 reviews
2 helpful votes
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We have been using Around the Clock HVAC service in North Hollywood CA for 8 years, Originally we called them Christmas eve as our furnace stopped working, we had family coming for dinner and it was 58 degrees in the house. Eric came and saved the day. Over the years Eric has maintained, replaced and installed additional equipment to help my husband's health condition.
The service is prompt, clean, and courteous. We receive many calls weekly for HVAC service but we would not change from a proven service

Date of experience: February 16, 2016
California
3 reviews
1 helpful vote
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Great for looking for a local restaurant or a economical hotel.

Date of experience: February 15, 2016
California
2 reviews
0 helpful votes
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Awesome.
February 15, 2016

Every time I take my watches or jewelry in to be serviced, Vic is quick and he is thorough. I love this place.

Date of experience: February 15, 2016
Ireland
1 review
0 helpful votes
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Vey good service from Jesus, Scott, Ted.

Also from David at Enterprise car rental on the premises.

Date of experience: February 13, 2016
Florida
2 reviews
1 helpful vote
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Travelocity
February 13, 2016

Booked a flt non stop and they booked me a stopover. I am alright flying but cannot handle airports. Major panic attacks. Cost me an additional $321 to change it. That's over $600 for a flat that retails for $500ish. Then I was told my credit card wasn't accepted and I keep it at zero balance. When I called the bank they said there was no attempt to use my card in over a week. Never again.

Date of experience: February 13, 2016
Illinois
1 review
0 helpful votes
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I saw a sign for Chicagoland Exteriors in the yard of a person who lives on the same block as I do. The sign indicated that they did the kind of work that I needed done on my house - roof, gutters, soffits and fascia. I called the number on the sign and talked to Jon Pfluger, Operations Manager. Jon had Nate Kolar, field supervisor, set up an appointment with me for an estimate for a new roof, gutters, soffits, and fascia. I was extremely pleased with the estimate after comparing it to other estimates I had received. The crew assigned to do the roof was very professional and did an excellent job on the designated day. The crew assigned to do the gutters, soffits and fascia came on the appointed day and did a superb job. Chicagoland Exteriors followed through on all the commitments they made to me and truly exceeded my expectations.

Date of experience: February 12, 2016
Virginia
1 review
2 helpful votes
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Island Vacation Cruises
February 12, 2016

Terrible to work with. They will sucker you out of your money and give you nothing in return. Watch to those expiration dates. They don't warn you and then it takes 60 days to book your trip assuming that they have openings when you want to go... which they don't. Don't bother with these guys. They suck.
Phil
Long Beach, CA

Date of experience: February 12, 2016
Virginia
1 review
1 helpful vote
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CheapOAir
February 9, 2016

Terrible experience and I was overcharged. I was on hold for hours with no resolution. Double charges. No ticket when I arrived at the airport

Date of experience: February 9, 2016
Georgia
1 review
2 helpful votes
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Buyer Beware--The Sears policy "Satisfaction Guaranteed or Your Money Back" is no longer something Sears practices. I purchased a Kenmore refrigerator from them in February 2015 and immediately had problems with it. The built-in icemaker was so loud when it made ice that to hear each other my family and I had to leave the room, the bottom grill fell off, paint around the door handle had a chip in it, and the refrigerator door creaked every time it was opened. I reached out as high as the CEO of Sears and the response I got was the warranty on the product did not cover cosmetic problems and as the problems I described were cosmetic I would have to pay $250.00 for a repairman to come out, more to fix the problem. I paid $897.00 for this refrigerator and have not gotten even a month of problem free service from it. And Sears could care less.

Date of experience: February 8, 2016
New York
1 review
9 helpful votes
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Yelp charged us $350 a month, which we did not agree to, and when we called to complain, told us that based on their agreement, they would continue charging us for 2 more months. They instead offered to switch us to a pay per click program, which we were never told about, and would have resulted in charges under $40 a month. But no credit for the $350 per month charges. YELP's business practices are unethical in the extreme.

Date of experience: February 8, 2016
Florida
1 review
0 helpful votes
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Kool Breeze came and gave an estimate and based on the reviews I read I choose them to do the work. They were here at their scheduled time. The work was completed with excellent results. The cost was exactly as quoted on the estimate. Overall the work was excellent and would recommend them to anyone.

Date of experience: February 5, 2016
North Carolina
1 review
0 helpful votes
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We have had two different sales people in the passed year. Last week we got a call it was time to reorder and we now have a permeant sales Representative who is absolutely the best. This guy has class, and he listens to what your needs are Anyone wanting a food service in North Carolina area Call Passanante's food service ask for Brian Schmeider. This guy is a representative that every customer would love to do business with.

Date of experience: February 2, 2016
Illinois
8 reviews
0 helpful votes
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Trusty reiews
February 2, 2016

Very rarely i disagree, but when i do you can tell thres a bunch fake reviews

Date of experience: February 1, 2016
California
1 review
0 helpful votes
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Samuels jewelery will look straight and lie and when you go back in to get your jewelry, they say oh I didn't say that... especially the Tracy Mall, the manager is a liar and has her staff doing what she wants the lie to be.

Date of experience: February 1, 2016