XNSPY

None of the useful features are working. The installation instruction in the link provided vary a lot to actual installation process. Opened a ticket with support and has given a detailed information saying the dashboard is not getting updated with data, and support closed the ticket without any comment. Opened another ticket, I lost confidence in the company that they will do anything to fix.
Basically a subpar product, which is buggy and totally unreliable and zero customer and product support.
I would not recommend this product as its just a pure waste of money. I purchased during thanksgiving deal, around 100$ for Premium version of the product.
Call recording is not working. It only shows call logs, that too not sure if the data is complete or not.
Surround recording i.e remote recording is also not working. Sent remote commands through dashboard to record surround sound, not even worked once, i spaced out the requests and changed the duration of recordings, even then there is no data captures.
Whatsapp messages feature is also NOT working.
Call logs and text messages are the only visible on the dashboard, that too this data is not staying on dashboard as it should be.
Basically useless product, disappointing and stress causing software, not a stress buster.

Target phone lost connection with Xnspy's server, and they do not give any prorated refund on time left on premium paid. Very unfriendly customer service.

I will gladly recommend "*******@GMAIL(dot)COM" to anyone who
Reading this review because I'm sure your reason for being on this page
Right now is because you are a need of a mobile phone spy solution that
Works very well. I have tried all these apps &they all failed,
Just one of them seemed to work initially but stopped after a few hours. I became
Worried &somewhat frustrated but I was lucky to have found
"*******@GMAIL" who helped me gain full access to target phone
&also recovered old &deleted data from past months. INCFIDELIBUS
Is simply the only/best solution

You can not see on time messages or calls. It takes days for them to show up. I contacted the customer service but they kept saying that I had to wait another 24h every time.

I have been using Xnspy for a couple of months now and I can say the app is very efficient with handling the monitored information. The online control panel is intuitive to use.

This company is highly dubious. It used the refund policy to bar customers from getting back money for a 1 year subscription when their product failed to work in the first place. When asked, they keep telling you to reinstall, wait for server, it takes time. Simply dragging their feet past the 10 days refund period and then tell you that you cannot refund. Beware, There is also no information on their website on their address and where they are located.

Reading their replies, their common line of defense is that they have already stated how unreasonable they are going to be, on their terms and conditions and if you still agree to purchase then you are agreeing to be screwed. As such you get no refund even if they fail to give you what they purport to sell or provide. They are covered by their terms and conditions which states they can be like this. Be warned. Lots of better more reliable companies around who really want to help. Perhaps they are spending more time writing up fake reviews than really working on their software.

I bought this app following the recommendations on the web but they never told me that I needed to have a computer, when I paid for it and tried to install it I realized that it was not possible, I contacted customer service within 2 hours of purchase and they told me to read "the fine print" that they were not going to refund my money. After 15 days, many emails, and if the app has not used it, they only want to return 30% KNOWING THAT I CANNOT USE IT AND THAT I NEVER USE IT, THEY ARE SCAMMERS

GPS, not too accurate; text messages show up a day late, not current! Also, the first page i looked at prior to purchasing said that installation could take place for target device through ICLOUD. Then when you select that specific installation method, that page says currently unavailable. ANother page shows that ICLOUD is an option for installation, and then at the very bottom, if you scroll all the way down, it says this method is not currently available! I contacted customer support, they would not refund me anything, and told me to reread the print, but then i copy and pasted where it says that ICLOUD was an option, and they said that they would fix that page. BUt still didnt offer to refund me even a penny! PARENTS: SEARCH FOR OTHER APPS TO PURCHASE