Mindy T.

This company is highly dubious. It used the refund policy to bar customers from getting back money for a 1 year subscription when their product failed to work in the first place. When asked, they keep telling you to reinstall, wait for server, it takes time. Simply dragging their feet past the 10 days refund period and then tell you that you cannot refund. Beware, There is also no information on their website on their address and where they are located.

Reading their replies, their common line of defense is that they have already stated how unreasonable they are going to be, on their terms and conditions and if you still agree to purchase then you are agreeing to be screwed. As such you get no refund even if they fail to give you what they purport to sell or provide. They are covered by their terms and conditions which states they can be like this. Be warned. Lots of better more reliable companies around who really want to help. Perhaps they are spending more time writing up fake reviews than really working on their software.