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Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 14th among Auto Accessories sites.

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25,720 reviews
BrunoTheriault Y.
1 review
0 helpful votes
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Web site is easy to navigate
December 11, 2019

Web site is easy to navigate

Date of experience: December 11, 2019
Rafael R.
1 review
0 helpful votes
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XenonPro said that the product I purchased fit my car and it didn't. They authorized the return of the product, but only I only received a refund for $119.00 instead of the approx. $138.00 I paid for the product and I also had to pay $72.00 in shipping to mail the return and XenonPro didn't refund me this amount either. In other words, I lost approx. Between $80-$90 dollars and XenonPro didn't loose anything.

Date of experience: December 11, 2019
North Carolina
1 review
1 helpful vote
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I received the new LED headlights for my 2013 Toyota Avalon. Unfortunately the connector on the lights won't fit the connector on my car. Sent email, you are told use the chat on the website during business hours. Went to chat next day and there is an extended wait to chat with someone. The person who came on, said I didn't order the right thing. I used their site to select the product and chose what it recommended. After a long argument with the person insisting that I ordered the wrong thing he finally sends me RMA instructions. I follow the instructions to return through their only carrier FedEx and $40 later, the package comes back are return to sender. Now I'm on wait on the website chat. I did order a second set of lights with the part number they gave me and these fit my car. They are a wider beam, but don't go very far, I was expecting a much brighter light on the road. I can see better on the curb. Also the fans on these lights are very loud, I can hear them in the car if I don't have the radio on. I won't buy from them again.

Date of experience: December 11, 2019
Eric H.
1 review
0 helpful votes
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We shall see how it goes from here
December 11, 2019

We shall see how it goes from here

Date of experience: December 11, 2019
Marie F.
18 reviews
0 helpful votes
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I like the warranty and the extra info provided
December 10, 2019

I like the warranty and the extra info provided

Date of experience: December 10, 2019
Pete M.
1 review
0 helpful votes
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Fast, efficient web site
December 10, 2019

Fast, efficient web site

Date of experience: December 10, 2019
Verified C.
1 review
0 helpful votes
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Incomplete information posted by XenonPro about the LED headlight replacement bulbs for my vehicle led me to purchase them anyway, even though once installed in my vehicle there was absolutely no way to focus them down the road. Instead, the light was like a floodlight, going in all directions, including into the eyes of drivers of oncoming cars, and not down the road. And I could not see down the road nearly as far as I could with the OEM halogen headlight bulbs I originally had in my vehicle, so the relatively expensive XenonPro LED headlight bulbs are of no use to me in the intended vehicle. AND it cost me over USD $90 to return them! Very unfortunate. I don't mind paying for returns, but USD $90 shipping cost to return them is way too much!

Date of experience: December 10, 2019
Colorado
1 review
1 helpful vote
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Good news the bulb got here one day late, undamaged and looked really cool. The bulbs fit perfectly into the opening. Great - That is the only good news, now it is time for all bad news.
The retainer ring will not fit over the fan housing and there is that large dust cover to work with also.
My retainer ring must go over the back end / plug end of the light bulb.
Therefore there is no really nondestructive way to whole the bulb in place.
I thought of "super glue" Epoxy and or "Jet weld" all would work but are non-reversible.
https://www.youtube.com/watch?v=D1HmNE_Qwlc and
https://www.youtube.com/watch?v=Gvg9Pbbr4RE
I am not going to be able to return these therefore I learned and expensive lesson.
So bottom line if your retainer ring goes on from the back / plug end these will not work.

Date of experience: December 10, 2019
Dave L. — Xenon Pro Rep
over a year old

Hi Calixtus, thanks for your feedback. As per our terms and conditions, vehicles with retainer rings may require some minor modifications or light-specific retainers for the bulbs to hold properly. This goes for any aftermarket LED or HID product. We always recommend that drivers check their headlights prior to purchasing to ensure that aftermarket bulbs will fit.

bob r.
1 review
0 helpful votes
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The fans for the kites cause radio noise
December 10, 2019

The fans for the kites cause radio noise. I went on the chat and asked if I needed the add on filter and the chat guy said no.

Date of experience: December 10, 2019
Joe E.
2 reviews
0 helpful votes
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It is fantastic!
December 9, 2019

It is fantastic! Works flawlessly! I am unsure how to set to record over the older files. The instructions were too small for mee to resd.

Kind Regards

Joe Elmore

Date of experience: December 9, 2019
Virginia W.
6 reviews
0 helpful votes
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Was unable to get answer to a question, otherwise good

Date of experience: December 9, 2019
Tracey u.
1 review
0 helpful votes
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Have to have instructions
December 9, 2019

Have to have instructions

Date of experience: December 9, 2019
frank p.
1 review
0 helpful votes
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Sounds like a great product happy so far
December 8, 2019

Sounds like a great product happy so far

Date of experience: December 8, 2019
Mary W.
6 reviews
0 helpful votes
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Super excited to try these lights!
December 8, 2019

Super excited to try these lights! I haven't got them put in yet, it's on my list to do today!

Date of experience: December 8, 2019
Randy H.
1 review
0 helpful votes
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Unfortunately, the first lamp I installed didn't work, so I returned both of them.

Date of experience: December 8, 2019
Alan K.
4 reviews
0 helpful votes
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Easy to install and they worked the first time
December 7, 2019

Easy to install and they worked the first time.

Date of experience: December 7, 2019
Michael J.
3 reviews
0 helpful votes
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Pretty easy easy check out
December 7, 2019

Pretty easy easy check out. Shipping was good. Product looked good in box. I installed the product and was not impressed with the beam pattern what so ever. I ended up going back to factory and as I took out the product one of the bulbs completely fell apart and glass broke. I ended up throwing product away. I kept the good bulb as a backup for the new ones I purchased from another company. I should of checked the reviews better. Live and Learn.

Date of experience: December 7, 2019
Jerry V.
11 reviews
0 helpful votes
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The headlights are very bright, install was easy, and I really want to move them...but the light pattern seems difficult to focus. I've got two very bright flood lights. I have to either aim my headlights all the way down, greatly reducing my visability, or blind oncoming traffic :(.

Date of experience: December 7, 2019
tim s.
1 review
0 helpful votes
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Didn't fit
December 6, 2019

Didn't fit

Date of experience: December 6, 2019
Abraham P.
1 review
0 helpful votes
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The user interface was clean, quick and easy
December 6, 2019

The user interface was clean, quick and easy. Found what I needed in short order.

Date of experience: December 6, 2019