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Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.
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Customer support was quick and efficient. Thanks Kevin and Dale!
I know it took forever to get here cause covid but im stupid happy with the lights i got so still would buy from again!
The website is very easy to navigate
Delayed shipping. No heads up that it was coming from China.
Can't complain. Great lights and services.
Experience seemed quite detail oriented, plenty of information available and seems to show quality in the product, however i am always a little nervous about self branded products and the actual quality, hopefully it stands up as it should.
Super easy to order from you guy
Found everything I needed quickly and easily, awesome products
These are generic kits that can be purchased many places for $29.95. I'm to understand that their warranty, according to reviews from sites other than theirs is worthless. The same bulbs can be purchased for $15 a pair, I paid about $55 for a pair from them.
I Purchased an HID kit From your company and the main power wire from the harness to the battery is too short would someone help me with what to do about this
This is my order number *******
When I did get a hold of customer service they suggested I go on eBay or Amazon and buy a new harness I bought the kit from your company because it was supposed to be a Direct fit with no need to buy add-ons Or have modification done to make it work
It's been great.
Fast and easy shopping and checkout.
Great prices compared to other sites.
However my item was listed as fitting a car and a motorcycle.
This info is totally false.
On a car the battery is usually close to the headlights, thus using short battery leads in the harness.
Motorcycle has battery in the middle of the bike needing a much longer lead to reach it.
This shows that very little research has been done to insure proper fit on listed vehicles.
Plus I had to pay return shipping for a problem that was clearly not my fault.
Shopping is easy on this site find everything quickly
Shipping was quick
Very thorough website - walks you thru the selection process and details the options.
This is my 3rd order. The products are fantastic!
I've shopped on this site before and I'm still very pleased with the experience. The products are very good quality and durable. Thank you.
Easy and everything is well described
Great experience and very easy to use site.
Site is easy to navigate
No reply from live support
Answer: Hi Ronald, Not exactly sure where you tried to contact us but to file a warranty claim you must contact us using our live chat service during our opening hours. We always have, do and will honor our Lifetime Warranty.
Answer: Hi Shaw, please contact us by email so we can take a closer look at your order. This section is reserved for questions about your products. Thank you.
Answer: Hi Bobby, for service, please get in touch with our techinicians, they will help you adjust your light's hotspot.
Answer: Hi Jacek! For the 2017 F-150 with factory halogen fogs, we would recommend going with LED bulbs in 45-watts and in white or yellow. You can find them here: https://www.xenonpro.com/ford/2017/f-150. Please don't hesitate to contact us should you need anything else!
Answer: Customers choose to trust XenonPro with their lighting needs for the quality of our product, our Lifetime Warranty, our fast and free shipping as well as our experts that will help you with installation or any issues you are experiencing. Don't take our word for it, check out all our reviews from real customers.
Answer: Hi Robert. For the first part of your question, are you referring to the light output? If so, that would depend on the bulb, wattage, headlight style, etc. As Calixtus explained very well above, high-quality light produced by LEDs generally do not degrade over time, unlike halogens.
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.