Replace My Cushions
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Replace My CushionsReviews 42

3.9

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Replace My Cushions Reviews Summary

Replace My Cushions has a rating of 3.9 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Replace My Cushions most frequently mention customer service and long time. Replace My Cushions ranks 48th among Furniture sites.

service
7
value
8
shipping
7
returns
2
quality
8

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Pennsylvania
1 review
0 helpful votes
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Just perfect!
June 24, 2024

Over 50 years ago I bought This End Up furniture for my first apartment. It was sturdy and inexpensive. After I was married my husband and I bought other pieces including a chair and ottoman. We have built a guest room in our attic (mostly for our grandson) and put the chair up there. Unfortunately the cushions and their covers were shot. I checked with This End Up and was stunned at how expensive it would be to replace they cushions and covers. I did some searching and found Replace My Cushions. They were so much more reasonable and offered every fabric type. The quality was outstanding and the chair looks brand new. I would recommend Replace My Cushions to anyone looking to update. They kept me informed the entire time and the cushions showed up earlier than expected. Absolutely pleased!

Date of experience: June 23, 2024
Michigan
1 review
1 helpful vote
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Awsome service!
February 22, 2022

I purchased some cushion replacements and found the fabric began to crumble. I had taken some pictures and sent them in. Wondering what could come of this defective product. After checking with the supplier... all of my cushions were replaced. I was grateful and really appreciated the customer service. Thank you!

Date of experience: February 22, 2022
Virginia
1 review
0 helpful votes
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Top Notch
February 4, 2022

Replace my cushions is the best. The cushions are exactly like the ones we bought 30 years ago. They fit, feel and look great. The price is very reasonable for the product itself, however with the customer service and quick turn around time it makes the cost a true bargain. It is refreshing to deal with a company that cares about its customers and the product they are selling. There are so few left out there. Thanks again!

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
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Months ago, I reviewed Replace my Cushions negatively, because they had not sent my cushions, and they had not alerted me as to the reason. But, after I emailed them, they redeemed themselves! Joyce, and another employee spoke with me personally by phone. They explained that my requested material was on back order. They offered to give me a different material for free, and I accepted. So, although I found the initial interaction less than professional, they proved themselves to be a company of real people who care, and they made up for the delay.

Date of experience: April 23, 2021
Louisiana
1 review
1 helpful vote
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Great service
March 21, 2021

I just want to write to tell you how pleased we are with our new cushions! We have had our This End Up loveseat for more than 30 years and had the original cushions. We really didn't realize how soft they had gotten until we got the new ones. We were glad to see the extra firm option because the loveseat is actually a pull out twin bed and there is no solid piece of wood underneath the cushions that when you are siting. Now, it is unbelievable how comfortable the loveseat is.

Thank you for such great workmanship and prices.

Date of experience: March 20, 2021
Pennsylvania
1 review
0 helpful votes
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Free shipping!
December 9, 2020

I found this website while I was searching for a discount on cushions from This End Up. The cushions were beautiful, cost less, they fit perfectly and match nicely with my other This End Up cushions. (I ordered samples first). The quality and price were WONDERFUL. The shipping from the other site was pricey so free shipping was a big bonus!

Date of experience: December 8, 2020
New York
1 review
1 helpful vote
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Great service
October 2, 2020

I needed new cushions and went online to see what was available. Called replace my cushions and spoke to a nice gentleman who offered sample fabrics as to what I was looking for. They arrived promptly and were a big help in getting the perfect color I was looking for. It was a little hard to tell from the online picture exactly what color I wanted. I called and ordered 3 sets for a sofa at a very reasonable price to me. They arrived in the time promised and were very nicely done. I am now enjoying them daily on my sofa. I highly recommend this company if you need new cushions. I will shortly order more for my loveseat and chair.

Date of experience: October 2, 2020
Arizona
1 review
0 helpful votes
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Great customer service
August 20, 2020

I had an issue with a cushion pattern not matching the other cushions. Their customer service (Joyce) took care of it quickly and with kindness. And the cushions all look great!

Date of experience: August 20, 2020
Maryland
1 review
0 helpful votes
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Amazing work!
May 19, 2020

I requested 2 samples and sent promptly both times. I reached out to prior to placing the order. They were were very responsive and helpful. I highly recommend their services. I am very happy with the cushion covers, they are very durable and amazing work.

Date of experience: May 18, 2020
Missouri
2 reviews
2 helpful votes
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I ordered covers and cushions for two This End Up sofas, along with the bolsters for the arms and two coordinating throw pillows. I am very pleased with the finished product. Great Quality fabric and the workmanship is amazing. Replace My Cushions goes the extra mile to ensure excellent service every step of the way. The cushions arrived when expected and the packaging was even first class. I have had my sofas for over 35 years and I still love them. I am sure these new cushions will last for years to come and in addition to looking great they are very comfortable. Only wish I had ordered additional throw pillows; may have to discard my old ones at some point.

Date of experience: April 27, 2020
New Jersey
1 review
0 helpful votes
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Awesome Company!
March 27, 2020

Both Joyce and Mark were a pleasure to work with. They made the ordering process extremely simple and answered all my questions, they were easy to reach and were very responsive to my needs. There is one thing I know for sure, we need more companies like replacemycushions.com to make this world a better place. My order shipped faster than anticipated and they never billed my credit card until the cushions actually shipped. Kudos to replacemycushions.com!

Date of experience: March 26, 2020
California
1 review
0 helpful votes
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Satisfied with the cushions but can i get a coupon or discount for my next purchase coz it is pricey too

Date of experience: January 9, 2020
New York
1 review
0 helpful votes
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Great to do business with
September 2, 2019

The cushions we ordered and received exceeded our expectations. They look great and were delivered way before we expected them. Love the vacuum shipping bags. Thanks to the replacemycushions team for staying on top of my order. A pleasure doing business with these folks, keep up the good work

Date of experience: August 31, 2019
California
1 review
0 helpful votes
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Online ordering - Check
Continuing updates on order status - Check
Product received meets expectations - Check and More
Fair Pricing and shipping time - Check
A great company and the cushions and upholstery fabric are a wonderful replacement for our 30 year old This End Up couch.
Thank you!

Date of experience: January 15, 2019
Alabama
2 reviews
1 helpful vote
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Awesome company
September 8, 2018

Excellent service. Shipment arrived in damaged box with two cushions missing. One phone call and replacements are on the way, no questions asked. Could not ask for better service. Oh and the cushions are very well made also!

Laurence Keeton, Madison AL

Date of experience: September 6, 2018
Vermont
2 reviews
2 helpful votes
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I recently had the pleasure of working with the team at Replace My Cushions to completely refurbish my cushions for a couch/loveseat/chair that was probably made in the 70's!. It has been a long time since I have had the opportunity to work with a group that is just what their website state: "Our small group of hardworking individuals believes in doing the right thing and producing good work. We came together to create a company whose foundation is built on mutual trust, respect, and enthusiasm for making beautiful cushions." In today's crazy world, it is refreshing to find someone--on line, no less--that continues the old fashion values. The workmanship was impeccable, and the fabric was beautiful... and they stand by their product. So many choices, too. I can't say enough about this group!

Date of experience: August 20, 2018
New Hampshire
1 review
0 helpful votes
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Needed to replace cushions for 2 chairs and 2 couches for crate style furniture that I was not sure of the brand. Mark assisted me with figuring out which cushions would fit and explained to me the ordering process. Cushions arrived exactly when I expected and they were perfect! Good quality, well made in America products. I will definitely recommend to all!

Date of experience: August 8, 2018
Maryland
1 review
6 helpful votes
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I used ReplaceMyCushions to do just that: replace cushions on two sofas and 6 dining room chairs, all from THIS END UP. I also contacted two competitors about doing this. Only ReplaceMyCushions answered all my questions. I received fabric samples, made choices, and they delivered a beautiful product perfectly done. No drama, matched best expectations, beautiful product.

Date of experience: January 13, 2018
Pennsylvania
1 review
3 helpful votes
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Ive bought several things from these folks and have never been disappointed. Just getting ready to make another purchase.

Date of experience: December 2, 2017
West Virginia
1 review
5 helpful votes
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This turned out PERFECT!
October 19, 2017

We needed to replace old cushions for THIS END UP furniture... very old cushions! We went to the company site, but were not too thrilled with the selection of fabrics. Just as we were about to "settle" on something, we found the ReplaceMyCushions website and decided to have a look there. WOW! This place had a terrific selection of fabrics and could make cushions to fit ALL types of furniture of this kind. We found the ideal fabric and placed our order. Within three weeks we had the delivery and it was absolutely PERFECT! For price, service and assistance you really can't beat ReplaceMy Cushions. Sorry This End Up, but this time you simply didn't have the goods we wanted.

Date of experience: October 19, 2017

From the business

Replacement cushions and covers for This End Up Furniture, Cargo Furniture, Woodsend Furniture, Crate Furniture, Pine Factory Furniture, All Aboard Furniture and all crate style and cargo style pine furniture.