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Terrible customer service!! I entered all the necessary cokes to receive a Cedar Fair ticket and followed all the rules. Coke decided to change the rules afterwards and refuses to award my ticket. What a joke!! I'm done entering codes and done with coke!! How has this company not been sued over their business practices with mycokerewards??
Not a question, but a complaint. I have entered codes for well over ten years. I formerly could get some good things with a lot of points, but now whatever good stuff is on the site is only available in a sweepstakes in which the odds of winning are not disclosed. Smells like a scam.
I did Coke rewards for 2 years. In that time their rewards were harder and harder to reach. I got a few things for free (magazines and cds) that I enjoyed. I was saving up for a bigger reward and one day my points were gone!! They told me the points expire. So get what you can while you can. I won't be back.
I have been a loyal consumer of putting in codes for 10 years now!!! YES that's 10 years and have yet to win a darn thing. It is very disappointing and won't even encourage others to join as I have NOT won a thing in 10 years :( I am a very disappointed consumer. :( :( :(
Coke Rewards is a scam. Saved all kinds of cartons, caps and so forth only to learn that to really get something of value I had to keep adding. Everything was "locked" unless I signed on with social media. Well, I don't do social media. So, enough is enough. Switched to Pepsi and guess what. Tastes better and no screw job contests.
Their rewards program is a total scam. In the past you were allowed to earn 120 points a week from putting in the codes on caps. Then it was 100, now it is 75. In addition, you now have to earn "status" to actually win anything, no matter how many points you have. They want to make it difficult to earn their rewards so they can earn more of your money. In order to earn status you must post advertisements for their partner businesses like dominos to facebook and twitter and after you do that you still will not be awarded status. Contacting them is useless. They send pre fabricated responses and will not address your issue directly. They don't care. Call them and try that too. Ask to speak to one of their lazy scabs named Mariah, she loves hearing complaints, make sure to record the phone call with her too. You will need it as evidence of how they operate. SO, they pretend you can win their rewards, when in reality you cannot. They do this to make more money and make it seem like buying their $#*!ty products will actually get you rewards. They have no shame. HERE'S WHAT TO DO: file a complaint to the FTC at https://www.ftccomplaintassistant.gov/#&panel1-1 and your home state's attorney general/governor office which has a consumer protection division. IT WORKS!!! With several complaints and there are more than enough on this site, a lawsuit will be filed and my coke rewards/coca cola will be finito. Make your voice heard and report them.
If you don't text, tweet, snap and all the crap then coke no longer wants you on their site.
When you have 8 adults and 12 kids at the beach house every other weekend then the 75 points per week is a joke.
Switched to Pepsi and ginger ale and everyone is OK with that.
Goodbye Coke. Maybe one day you will realize that all us old folks still have 76% of the money in this country and we spend it with companies that respect us.
Oh yeah? Well # YOU TOO. Dr. Pepper Ten tastes better anyway. Cola-Ckroach Conpony didn't respond to any complaints.
I have no interest in Twitter or sharing anything. Now the points limit is down to 70, so my family gets behind every week. Now I get the message "promotion ended". I'm I suppose to keep these pieces of cardboard in date order?? Yes, they are 14 character codes, what is the Coke method of aging out the codes. I think this "promotion ended" thing is actually a Federal Trade Commission violation. The overall value of the rewards is so low it may just be time to switch to Royal Crown Cola with my Moon Pie.
Constantly reducing the number of points you can enter. Constantly increasing the points to get rewards. Programming in a nagging urge for me to patronize social web sites I am not interested in and generally wasting my time of 3 minutes just to get signed into the site.
Program bugs also delay or stop me from entering more than one code.
Coke you need to hire some good programmers to alleviate the agony of MCR!
I have been a member of My Coke Rewards for over 7 years and the way it is today December 2015 is a shadow of itself. Aside from the constant reduction in caps allowed per week like it matters how many caps if i purchased or had them donated then I should be able to enter them as fast as I want. I used to have a buddy never met him giving me TONS of caps just charged me to ship them to me no matter how I got them though its a lot of work to read those tiny codes some are just illegible but to enter them all week after wee. Then they started to eliminate the decent rewards, then the amount per week continued to decrease to the paltry 75 points which is 25 caps per week. I did all those lame contest and won ONLY once years ago and it was a DJ Hero prize I was shocked since I never win anything and from the sounds of what I read no one else does either. I had entered several hundred caps for a contest this past summer for soccer and LOST each and every time a lot of BS. Then they went to that social networking BS which is really crap, No i dont care about my status, NO I wont do free advertising for you on my Facebook Page, NO I wont subject others to your silly advertising trying to entice others to poison themselves with your sugar water. Now I went back to check to see if the Amazon GCs had gone up in points and they are gone, now they have total crap. Nike great if you want athletic stuff but I loved Amazon i could buy anything now forget about it, I don't want to donate them I don't want restaurant gift cards or crappy skins for my phone or laptop that cost maybe $10 at best. I don't want coke memorabilia a crap Chinese imitation pill speaker OR coke clothing...IDC about that stuff. But now they have nothing good i am on the fence whether to finish my box of caps or just donate them to someone else. Pisses me off.
I have been in this so called Coke rewards program for over 5 years.This has been the worst year ever for there so called rewards.It takes a lot of time and money to enter these damn caps,codes,and status activities.For what a 10 $ reward that you can only redeem once.Coke rewards hyped us all up this year.To only disappoint it's loyal customers.I can't even spend my points to get out and wash my hands with it.What a joke.There boxes of joy instant win challenge is a joke as well.Spent 100 caps a total of 300 points and didn't win anything,but they claim there is 85,000 prizes to be won.Dont waste your codes on that fraudulent game.
MCR has be down, for me, several months. In the past they have erased my points twice, they did restore them when called; but I simply haven't be able to sign in since May of this year. Each time I call I'm told A) They have changed the website; and they say it in such a way as to indicate that they did more than just 'change' it! B) I must have the latest version of a 'compatible' browser; I'm using the same updated browser I've always used, (either FF or Chrome)! C) I must clear cookies; I automatically clear cookies once a week anyway just to keep my history clean. D) I must be sure to clear the browser's cache; which I do as with cookies. So, according to Coke I 'shoulld' be good to go, right? Wrong! When clicking "Sign In" I'm taken to another MCR page, black screen, with red words, information page where I'm able to select what I might like information on and the ability to type to a virtual assistant. Also, each time I've called, the agent says they are able to click "Sign In" and are taken directly to the SI page; well hell,would you expect them to say anything else? Once I tell the agent I've done all that they require, they turn surly and state they can't do anything else, in a 'I don't care' tone of voice; kind of makes you wonder!? I have tried different computers and different locations, they just aren't playing anymore and won't come out and say so. Does anyone know someone who IS able to sign in?
Since the company knows the problems and the complaints, it obviously has decided to ignore the issues from consumers. It's a free market and they have the absolute right to structure it as they please (however, terrible) and consumers have the free will/ right to boycott Coke products. It's a shame Coke does not take ownership and just tell customers... "we have decided to end the rewards program".
I have been doing this from the start and I have a network of friends who would give me there caps and now I'm done. I am turning to pepsi for all my diet soda needs and am going on a smear campaign against coca-cola. If Coke wants to be this scummy then they belong where scum lives..the trash. On a side note they get all these products for coke rewards free from the companies for the advertisement and never mind the web site ad's and now they hit us with flash advertising..I'm DONE!!!!
I had about 30 points to spend on rewards, and I saw that there was a sweepstakes for a week-long cruise. It looked like something fun to win, so I put in my points for entries. Once I clicked "submit", they told me I was too young to enter, because I had to be 21. (I'm only 20). Alright, that's fine, I understand. But after that, they didn't give my points back. They literally took my hard earned points for something that I couldn't even enter in. If my entries aren't valid, then give me my damn points back so I can use them on another prize!
I think it's a ploy to get us to buy more drinks for more points. Coke, you are a huge company, you don't need to be doing shady things like this and trying to pump my wallet so your CEO can enjoy a few extra dollars. Sorry Coke, greed is literally the worst thing on this planet, next to what your drinks do to my body. I'm sticking to water. Bye.
Facebook? Twitter? No thank you. How about 276 shares of KO??? How about a decades-long consumer who purchases overpriced 12-packs when they're not on sale? One who used to be called a loyal consumer with over 4000 points but can now only redeem at a bronze level, excuse me, bronze "status" because I don't live on social media? That's insulting and a shame. My status as a customer is determined if I tweet??? How stupid! Do I buy more Coke or Cheerwine? Or RC Cola? THAT decision, of putting a carton of Cokes or Pepsi into my grocery cart is what SHOULD drive a consumer loyalty program. MCR is supposed to be, or started as, a loyalty program. Coca-Cola and MCR, you've ventured too far off the path and have lost your orientation.
I won't be voting as the board recommends next time - an upper management that tolerates (maybe even encourages?) the alienation of loyal consumers is not worthy of my support. Actually I don't care for Pepsi but I own PEP too. Their shares over last 5 years have trounced KO. Maybe they treat their consumers better? Maybe I should find out...
Hate Hate Hate yr new site. I lost all my points to the old site. It takes so long to get points now you have expiration dates to lose them. I don't know why you have to change a good thing when it works. Im switching brands to drink
Your site used to be fun..why am I allowed only one coke t-shirt? My family and friends wore FREE ADVERTISEMENTS FOR COCA COLA.. I see that Pepsi stock is more diverse.And Coca Cola Stock is going no where anymore..but pepsi is. When I sell Coca Cola stock to buy Pepsi Stock at a little lower price..I'll buy the "new" Diet Pepsi and just learned that they have a Rewards program. Let's see how "they" treat their clients!!!GOODBYE COKE ..BTW-I do not collect rewards points from others. WE DRINK IT ALL. You offer a Keurig Coffee Pot for a few weeks?? Your bought into Green Mountain Coffee and now they are getting beat up. You not only make me despise your site but never thought in a million years, I would stray away to Pepsi in both product and stock..GOOD WORK!!! MAYBE YOU NEED A NEW CEO to fire all of you!!! BYE!!
Tip for consumers: Companies should really avoid making their clients feel so uncared about..Be careful!!!Ask Fran about MyCokeRewards
Why are you not listening to all the negative reviews you are getting on your revamped program? This program has gone from "not so good" to " bad" to " absolutely horrible" and the management of CocaCola has completely forgotten the generation that grew up in the 1950's and 1960's who have stayed loyal to the Coke brand all these years....now we have to put up with this Twitter and Facebook nonsense and rewards which are rather insulting. Are you brain dead or secretly working for Pepsi?
I'm not sure what the masterminds at Coke were thinking when they redesigned their Coke Rewards website, but I can guarantee you, they were not thinking of the customer. I find the new site cumbersome to use, and more effort than it is worth. It appears that I am not alone in my evaluation. So let's see Coke: Are you going to put the site back the way it was or lose a lot of customers? Your response will let us know how you feel about people who have been loyal for years (in my case 51 years!)
Tip for consumers: Don't bother!Ask Nancy about MyCokeRewards
I've been using MCR since launch date, nearly 10 years. The site USE to be amazing. We could enter 10 codes a day (up to 250 points). 1,750 per week, is now 75. WTF? And this whole social media crap is terrible. Not everyone uses Facebook, Twitter and whatever else they try to push on us. All of that is just DESPERATION! Back in the day, if a person liked the site or product (coke), they could promote by free will. Now MCR types random stuff and forces you to promote (silver/gold). I'll give a site a chance for awhile longer. If no changes come soon, I'm gone! I know of a bunch of loyal members leaving.
9 Questions & Answers
"Sorry, the promotion is over. Your code is no longer active."
Why would this happen? I had an account for years, got lost when you switched the format, finally figured it out, and now get this. Can you help? Do I lose all the rewards I have been saving now?
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