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GiftCardMallReviews 310

1.1

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GiftCardMall Reviews Summary

GiftCardMall has a rating of 1.1 stars from 310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftCardMall most frequently mention customer service, business days and next day. GiftCardMall ranks 109th among Gift Cards sites.

service
65
value
64
shipping
45
returns
44
quality
61

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Michigan
1 review
1 helpful vote
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Money dissapears
January 2, 2025

I have received these cards twice and both times they had money come up missing. The first time it was over $200 and this time it was only $18.58. It says on my transactions that the money went to bdt which is another country. I will never buy one of these cards and If i ever receive another one, I am spending it the same day.

Date of experience: January 2, 2025
Oregon
1 review
1 helpful vote
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Avoid this company at all cost, in my case 149.99 $. I activated the card, and when I went to use it, discovered it was drained of all but 02 cents. I contacted the company, but have received NO resolution. Horrible experience.

Date of experience: January 1, 2025
Georgia
1 review
1 helpful vote
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To a close family friend who is a congressman and to my uncle who is a federal judge. They stole from me. This is a predatory company and needs to be shut down. I suggest that everyone who has this experience report it to their congressperson. They can shut it down. There can also be a class action lawsuit. They make multiple million of dollars in lost funds every year. It is crap

Date of experience: August 18, 2024
Oregon
2 reviews
2 helpful votes
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Absolutely a scam
July 3, 2024

It's completely outrageous there's no confidence in your product. I'm making sure everyone I know doesn't use a dumb gift card ever again. They're literally worthless

Date of experience: July 3, 2024
Colorado
2 reviews
1 helpful vote
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If you don't remember who gave you the gift card, you cannot access the funds. Customer service representative refused to help me without knowing who gave it to me.

Date of experience: March 15, 2024
California
2 reviews
1 helpful vote
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They declined my purchases after I had no problem with the first one. They told me that there was a problem to try again. I did several more times not knowing that they were taking my money each time. Now they are giving me the turnaround and won't return my money. They have no customer service to speak of and I am afraid that I have lost my money don't use this service.

Date of experience: March 12, 2024
California
1 review
1 helpful vote
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Please please please. DO NOT buy this card. They do not have adequate customer support. No could help me with the registration error. There is no real support!

Date of experience: January 20, 2024
Texas
1 review
1 helpful vote
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Bought a Uber eats gift card and never received it in my email this is completely unacceptable and they need to be stopped from scamming others

Date of experience: January 16, 2024
Georgia
1 review
1 helpful vote
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Gift card mall scam
December 20, 2023

I receive a gift card for appreciation. I try to register it and it said error. Then I call it gave me the total amount. As soon I try to use it declined. Call customer service was a waste of time. Never received it back. They keep trying for me to give them my address and other unnecessary information. When I keep telling them it was a gift.

Date of experience: December 18, 2023
Massachusetts
1 review
0 helpful votes
Follow Michele W.
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I received a $100 Gift Card and right after I registered it the balance came up as.74 cents. I knew these scams are out there but you always think your protected. Tried to call and not able to reach anyone. Extremely heartbroken as I was going to use for much needed groceries. Michele Williamson

Date of experience: November 26, 2023
Canada
6 reviews
10 helpful votes
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Went to the website to register a card to use it for internet purchases.
Kept getting a "403 Forbidden" message.
Did some research, which explained that this can happen when using a VPN.
So I disabled my VPN and was able to register the card.
It stinks that I'm required by this company to send personal data over wifi without the safety of a VPN in order to register the card.
VISA distribured and serviced by Blackhawk network, issued by Metabank.

Date of experience: October 19, 2023
Colorado
1 review
2 helpful votes
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They are a complete SCAM
September 12, 2023

This business is a complete scam. I've now had 2 cards that one was supposedly used by someone else and the other was mysteriously replaced. DO NOT GIVE THEM YOUR ADDRESS ETC WHEN YOU CALL THEM. They are ripping people off and need a class action lawsuit brought against them. These reviews speak for themselves

Date of experience: September 12, 2023
Michigan
1 review
1 helpful vote
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Can not get assistance
August 21, 2023

I Purchased a $50 gift card for myself. I tried using it at online for 35 bucks three times and it was declined went to another site and used $15 it was accepted. Next day I called for assistance and found out my balance was 0 I should have had 35 bucks left. Unfortunately you can't get a human being online or by phone never again would I purchase this type of card.

Date of experience: August 21, 2023
New York
1 review
1 helpful vote
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Cannot activate card
August 19, 2023

Recently purchased a card. Could not register it on their mcgift.giftcardmall.com site.
Called 3 different "customer service" numbers.
All automated and claiming the card is "not in their records".
Do not trust anything from Pathward/Metabank or Blackhawk. They're nothing more than con artists.

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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NOT WORRKING
August 7, 2023

Scammed, I am from AMERIGROSS. Don't trust anyone they're a ghost living without their souls. I should of known already walking in a government store. Government don't care about us! If they cared, we would live with equality and not slave, hunt for money! $#*! YOU PUBLIC SECTORS. GO $#*! UP THIS WORLD SOME MORE AND THEN RUN TO ANOTHER PLANET. WE ARE NOT $#*!ING PUPPETS THAT YOU CAN PULL AROUND!

Date of experience: August 7, 2023
Nevada
1 review
1 helpful vote
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Don't bother!
July 25, 2023

Got a $25 visa gift card as a GIFT registered the card, and set up a PIN tried to use it a few times and it always declined. So I looked up the account and it appears someone used it in Florida and I am in Nevada. Called customer service they kept asking what browser I used to register the card and if anyone else had access to it, I did everything I was supposed to do so now they want proof of purchase how it was purchased and bank statements. This is ridiculous. It was a gift and I'm not about to bother the person that gave it to me when this obviously has nothing to do with the purchase. So just avoid this place it's not worth all the hassle!

Date of experience: July 25, 2023
Florida
1 review
1 helpful vote
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Someone else got to use my birthday money! There's no way to communicate with a person, so once it's gone, you're stuck.

Date of experience: July 22, 2023
Texas
1 review
1 helpful vote
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FRAUD/ REFUND
July 8, 2023

WORST CUSTOMER SERVICE EVER

WILL NOT. EVER. PURCHASE AGAIN

REFUND MY MONEY!

CREDIT MY ACCOUNT!

I DO NOT WANT YOUR WORTHLESS GIFT CARD!

OVER A MONTH AND STILL NO RESOLUTION!

NOTHING BUT EMPTY BULLCRAP LIES‼‼‼I

HAVE BEEN DEALING WITH THIS SINCE

MAY23,23…GETTING THE RUN AROUND AND

PROMISES I WILL RECEIVE NEW GIFT CARD

IT IS JULY 8,2023 AND STILL NOTHING BUT

EMPTY EMAIL STATING STILL LOOKING INTO

GIVE ME MY MONEY BACK $65.00!

Date of experience: July 8, 2023
Florida
1 review
0 helpful votes
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DO NOT BUY FROM GIFTCARDMALL UNDER ANY CIRCUMSTANCES. I received a $100 gift card from my daughter for my birthday. The packaging was completely intact, but when I opened the package the last 6 digits had been scratched off completely, the hidden security code had been scratched off then re-covered with solder, and the magnetic strip was also scratched through to ensure the card was unusable. I called their customer service and they claim they'll be sending a replacement card in 7-10 business days. Time will tell. Regardless, they have very serious security issues because apparently this is "normal" for them. Unbelievable lack of security and quality control. Buy a VISA gift card from your local bank, not giftcardmall.

Date of experience: July 6, 2023
Tennessee
1 review
0 helpful votes
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Ripped off
June 22, 2023

I had a100.00 dollars gift card and I only got to use $70.00 dollars a total rip off. If I had known this before purchased then I would have never purchased

Date of experience: June 22, 2023

From the business

Buy gift cards for all of your favorite brands including Visa, iTunes, BestBuy. Design your own or choose from a variety of gift card designs. Shop now for plastic or egift cards - FREE Standard Shipping.


giftcardmall.com
Pleasanton, CA, United States