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CoinbaseReviews 832

1.3

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Coinbase Reviews Summary

Coinbase has a rating of 1.3 stars from 832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coinbase most frequently mention customer service, bank account and phone number. Coinbase ranks 60th among Centralized Exchange sites.

service
352
value
316
quality
304
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New York
2 reviews
0 helpful votes
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THEY ALMOST GOT AWAY
January 14, 2026

I went through KYC verification multiple times with no success, and my $79,674 remained locked. Just when hope was fading, OptimizeFix. Com came through. Their team intervened and successfully recovered my funds within 74 hours.

Date of experience: May 11, 2025
Virginia
1 review
0 helpful votes
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Scammed!
January 11, 2026

So, If not intervention of CipherTraces, I would have lost everything. So on the 21st of December 2025, I fell victim to a caller claiming to be an official representative from Metamask. They insisted that my wallet had been compromised and that I should move all my assets to another secure wallet until they rectify the issue. They took off 22k worth of USDT from my wallet. And after waiting two days of no communication with them, I had to call in CipherTraces to intervene with blockchain forensic analysis that retrieved all my usdt for good.

CipherTraces contact is CipherTraces[dot]com

Date of experience: November 17, 2025
India
1 review
0 helpful votes
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Hearing that these individuals are focusing on other people makes me very sad. I had a similar situation with them and lost a lot of money, but after learning about W w w. SolvenReMedY. TecH

I was able to get my money back. It's critical that we all be watchful and keep reporting these occurrences.

Date of experience: December 20, 2025
Texas
1 review
0 helpful votes
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AWARNING SCAMMERS!
December 13, 2025

I've always poured my whole heart into my business, never imagined I could ever fall victim to fraud! It crushed me! Thanks to R E A I N T E L L. C O M, everything shifted, and I was able to regain everything I lost. That moment was one of the most painful chapters of my life everything I worked so hard to build collapsed in front of me, and I felt completely broken and helpless. But their sincerity, their professionalism, and the speed of their support gave me the breakthrough I'd been desperately hoping for

Date of experience: December 8, 2025
Singapore
1 review
0 helpful votes
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I'm very disappointed with my experience on Coinbase. They made it seem like a legitimate place to trade crypto, and I fell for it. Depositing was easy, but when I wanted to withdraw, they shut me out. They delayed, lied, and gave endless excuses. In the end, I lost my money. This site is a scam, and I hope this review helps others avoid falling victim...
UPDATE:
Luckily, I recently managed to get my money back from them with the help of a professional recovery agency that specializes in helping victims get their money back from fraudulent companies. By sheer luck, I avoided the worst of this terrible ordeal. If you've also been scammed and need help, contact me by email, and I'll share more details about the steps I took to recover my funds from them. My email is on my profile.

Date of experience: October 26, 2025
Nigeria
1 review
0 helpful votes
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What I appreciated most about Amborio was how they maintained a clear communication channel from start to finish. I never had to wonder about the status of my case because updates arrived regularly. They balanced technical precision with approachable explanations that were easy to understand. Their tone remained professional yet considerate throughout the process. It's refreshing to work with a service that values both detail and clarity. Everything was handled efficiently, and I always felt informed. I'd describe the entire process as calm, structured, and dependable.

Date of experience: October 18, 2025
NL
1 review
0 helpful votes
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Stay far away from this broker cause after they persuaded me to invest with them which i did and when it was time to withdraw they would not allow me after i made profit and also would not allow me withdraw my capital too but thanks to BRIDGERECLAIM I was able to recover my fund

Date of experience: October 8, 2025
New York
1 review
1 helpful vote
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I was also a Victim to fake company. I lost over $211,832 to their manipulations scam site which i never thought i could recover my stolen funds. Thanks to Achivers Extrust that helped me reclaimed my stolen funds back. If you're a victim contact their support team

WhatsApp: 81 80-6086-5693
Telegram: AchiversExtrust

Date of experience: April 29, 2025
California
2 reviews
0 helpful votes
Follow Micheal R.
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I've been using Coinbase for a while and never expected to run into serious issues, but that changed when I tried to withdraw over $91,000 (ninety-one thousand dollars) from my account. The transaction was suddenly placed on hold, and every time I reached out to support, I received generic replies that didn't explain what was going on. Days turned into weeks, and I started to feel completely stuck, with no clear path to getting my money back.

After exhausting all options with Coinbase's support, I eventually reached out to ALLP.UK, who took the matter seriously and guided me through the process. They were professional, efficient, and helped me finally recover my funds after weeks of uncertainty. While I'm grateful to have my money back, this experience really damaged my trust in Coinbase's handling of withdrawals and customer communication.

Date of experience: September 22, 2025
New York
1 review
0 helpful votes
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My experience with has coinbase a horrible story. I did a swap in my ledger for $650,000 I tried to swap BTC - ETH, my BTC was debited and my ETH was not sent. Coinbase support asked me to complete KYC which I refused to as I was not aware of any KYC process before sending my swap. They stopped responding to my emails after which! Amazingly, reporting to ALLP. Uk, was a bit of fresh air. It was a free service and they helped contact Coinbase and my case was reviewed! I was refunded in full amount by Coinbase and after only a few days. Coinbase isn't straightforward with the KYC process so thanks to ALLP. Uk and I would never use Coinbase again.

Date of experience: September 8, 2025
New York
2 reviews
0 helpful votes
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Withdrawal Issues
October 30, 2025

The distress of being scammed makes you feel isolated. Blocklume made me feel supported. Unlike the opaque and dishonest people who scammed me, Blocklume__dotcom was the antithesis: open, patient, and profoundly professional. Their communication guided me to a successful recovery, bringing the immense relief of closure and justice.

Date of experience: September 4, 2025
GB
2 reviews
2 helpful votes
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WITHDRAWAL ISSUÊS
October 27, 2025

SCAM trading platform I invested $85k they keep requesting for more to be deposited so l can withdraw.and I was directed to Richard_ Expert helped recoup my funds and proved me wrong.
Whats4pp {+1}~{985}~{397}~{2119}

Date of experience: October 23, 2025
New York
1 review
1 helpful vote
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*EXPERIENCE*
October 16, 2025

I met a Chinese girl on Tinder who seemed genuine and caring. After weeks of chatting, she told me about her uncle's crypto startup and convinced me to invest. At first, I saw profits on the site until I tried to withdraw. Then everything vanished, including her. That's when I realized: it was all a scam but eventually, Mr Richmond restored my funds. Whàtsàqp: +{447 3}_7-8_2-70_609

Date of experience: September 30, 2025
Georgia
1 review
7 helpful votes
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Sad to see coinbase
October 13, 2025

I invested with all my trust after Lisa approached me via Facebook. I started with $1000 and in less than a week, I earn $20,000. I finally lost the total some of $100'830, Lisa continues asking for more money, tax after tax I need help

Date of experience: October 9, 2025
Greece
1 review
0 helpful votes
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I decided to invest in a company that promised me a 100% guarantee of their services and the potential to make a significant profit. However, I encountered an issue when they requested an additional payment via SMS that I was unsure about. Fortunately, a friend introduced me to BRIDGERECLAIM, a reputable company that I reached out to for assistance. Thanks to their help, I was able to recover my savings.

Date of experience: September 8, 2025
Georgia
1 review
4 helpful votes
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I had a very significant loss of $320,800 in crypto asset due to an investment scam. I highly recommend anyone who has fallen victim to a similar situation to reach out to Gary for reliable assistance and recovery support Whats4pp {+1}~{412}~{292}~{8395}

Date of experience: September 8, 2025
Nigeria
1 review
0 helpful votes
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This is a fake
September 1, 2025

If you fell victim to their dubious tactics, Contact and file a complaint to their official support center on whtsapp via +1ne (4our zer0 2two) 8ight zer0 8ight-zer0 9ine 6ix 4our. For a reliable and professional assistance in the reccovery your money. They helped recovver my swindled 150,000 USDT. You can be a beneficiary of their great service too. Just make contact.
If you are in serious need of professional and relYy follow through on their instructions and you'll be glad you saw this comment. Good luck to everyone.

Date of experience: August 31, 2025
GB
1 review
2 helpful votes
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Coinbase leaves account in review for 3+ weeks, no chat, no updates—funds remain locked, trust erodes

Date of experience: August 10, 2025
France
1 review
0 helpful votes
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On August 6,2025, I reactivated my Coinbase account within the official deadline (August 8). After reactivation, I deposited and invested a total of €350 (~$380) in several cryptocurrencies (BTC, ETH, SOL, XRP, MAGIC).
On August 11,2025, Coinbase suddenly closed my account without valid notice, even though it was active and funded.
As a result, I lost €350 — my funds are blocked, and the customer support only tells me to "wait" without giving any clear explanation or solution.
This is unacceptable for a company that handles people's money. I strongly advise against using Coinbase — there's no guarantee you'll get your money back, and their customer service is ineffective and unhelpful.

Date of experience: August 11, 2025
Portugal
1 review
0 helpful votes
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Jøhnwâtkïñs3333@gmãïł. çøm
August 1, 2025

Reach out to a forensic expert or a professional who specializes on getting back your assets. I hope this helps but if you still need more guidance and advice, i am happy to help. Wahtapsp +1 *******805

Date of experience: July 12, 2025

From the business

Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency.


coinbase.com
Founded in 2012
San Francisco, California, United States
+155