business logo of Coinbase

CoinbaseReviews 841

1.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Coinbase?
grey star
grey star
grey star
grey star
grey star

Coinbase Reviews Summary

Coinbase has a rating of 1.2 stars from 841 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coinbase most frequently mention customer service, bank account and phone number. Coinbase ranks 59th among Centralized Exchange sites.

service
358
value
322
quality
311
This company does not typically respond to reviews

We monitor reviews for authenticity

GB
3 reviews
3 helpful votes
Follow Flora H.
Unfollow Flora H.
Share Review
Report Review

Needful Information
November 22, 2025

A $120,000 transfer was frozen in my Metamask account. All my attempts to resolve it failed until I enlisted the help of the official representative, ŘÈtri eve X pr ò, on Telegram. They resolved the issue efficiently, and I have since terminated my use of the platform.

Date of experience: September 9, 2025
Nigeria
1 review
0 helpful votes
Follow Jayden F.
Unfollow Jayden F.
Share Review
Report Review

What I appreciated most about Amborio was how they maintained a clear communication channel from start to finish. I never had to wonder about the status of my case because updates arrived regularly. They balanced technical precision with approachable explanations that were easy to understand. Their tone remained professional yet considerate throughout the process. It's refreshing to work with a service that values both detail and clarity. Everything was handled efficiently, and I always felt informed. I'd describe the entire process as calm, structured, and dependable.

Date of experience: October 18, 2025
GB
1 review
6 helpful votes
Follow Frank G.
Unfollow Frank G.
Share Review
Report Review

Helplinee!
November 18, 2025

I invested $200,000 in a token supposedly backed by physical gold. RetrieveXpro's investigation revealed the gold reserves did not exist. They compiled a damning report and worked with the jurisdiction's financial authority, which pressured the company to settle. I received a 90% refund ($180,000). Their ability to navigate international financial regulations was critical.

Products used:

RetrieveXpro øn t£l£grÄm (+1)(572)2461(578)

Date of experience: November 17, 2025
NL
1 review
0 helpful votes
Follow Christopher T.
Unfollow Christopher T.
Share Review
Report Review

Stay far away from this broker cause after they persuaded me to invest with them which i did and when it was time to withdraw they would not allow me after i made profit and also would not allow me withdraw my capital too but thanks to BRIDGERECLAIM I was able to recover my fund

Date of experience: October 8, 2025
New York
1 review
1 helpful vote
Follow Britney M.
Unfollow Britney M.
Share Review
Report Review

I was also a Victim to fake company. I lost over $211,832 to their manipulations scam site which i never thought i could recover my stolen funds. Thanks to Achivers Extrust that helped me reclaimed my stolen funds back. If you're a victim contact their support team

WhatsApp: 81 80-6086-5693
Telegram: AchiversExtrust

Date of experience: April 29, 2025
California
2 reviews
0 helpful votes
Follow Micheal R.
Unfollow Micheal R.
Share Review
Report Review

I've been using Coinbase for a while and never expected to run into serious issues, but that changed when I tried to withdraw over $91,000 (ninety-one thousand dollars) from my account. The transaction was suddenly placed on hold, and every time I reached out to support, I received generic replies that didn't explain what was going on. Days turned into weeks, and I started to feel completely stuck, with no clear path to getting my money back.

After exhausting all options with Coinbase's support, I eventually reached out to ALLP.UK, who took the matter seriously and guided me through the process. They were professional, efficient, and helped me finally recover my funds after weeks of uncertainty. While I'm grateful to have my money back, this experience really damaged my trust in Coinbase's handling of withdrawals and customer communication.

Date of experience: September 22, 2025
GB
3 reviews
2 helpful votes
Follow Williamson J.
Unfollow Williamson J.
Share Review
Report Review

HELP AND LIFELINE
November 9, 2025

After investing 120 ETH in a fraudulent smart contract scheme that promised impossible returns, I believed my capital was permanently lost. RÊtrievexPro's experts in decentralized finance scams meticulously traced the funds and executed a successful recovery. Their knowledge of the Ethereum blockchain is unparalleled. Talk with RetrieveXpro via Telegram
Whatspq +1530<<<9>80>1434.

Date of experience: October 27, 2025
New York
1 review
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Share Review
Report Review

My experience with has coinbase a horrible story. I did a swap in my ledger for $650,000 I tried to swap BTC - ETH, my BTC was debited and my ETH was not sent. Coinbase support asked me to complete KYC which I refused to as I was not aware of any KYC process before sending my swap. They stopped responding to my emails after which! Amazingly, reporting to ALLP. Uk, was a bit of fresh air. It was a free service and they helped contact Coinbase and my case was reviewed! I was refunded in full amount by Coinbase and after only a few days. Coinbase isn't straightforward with the KYC process so thanks to ALLP. Uk and I would never use Coinbase again.

Date of experience: September 8, 2025
Indonesia
4 reviews
1 helpful vote
Follow Tam T.
Unfollow Tam T.
Share Review
Report Review

___GET HELP NOW__
November 4, 2025

"The $65,000 I lost was my inheritance from my father. It wasn't just money; it was his life's work, a final gift meant to keep me safe. Losing it felt like I was dishonoring his memory. The emotional weight was crushing. Retrievexpro (.) com understood that this was more than a financial case. They fought with a dedication that felt personal, and when they recovered the assets, it felt like I had reclaimed a piece of my father's legacy. Thank you, Retrievexpro via telegram

Date of experience: October 2, 2025
GB
2 reviews
3 helpful votes
Follow Frank A.
Unfollow Frank A.
Share Review
Report Review

No to setbacks
November 3, 2025

The $75,000 investment scam didn't just break me financially; it shattered my confidence. For weeks, I was consumed by a toxic mix of rage and shame. RËTRIVEXPR0 (contacted on Telegram) was the turning point. They were more than recovery experts; they were strategic partners in my emotional rehabilitation. Their methodical approach gave me a sense of order in the chaos. The day they notified me of the successful recovery, it wasn't just a financial victory, it was the moment I got my life back.

Date of experience: October 27, 2025
Estonia
3 reviews
4 helpful votes
Follow Joel L.
Unfollow Joel L.
Share Review
Report Review

The moment I realized I had lost $385,000 to that scam, my world shattered. It wasn't just the money it was the feeling of violation, the sleepless nights filled with panic, and the crushing guilt. I felt a profound, hopeless despair, convinced my future was stolen. Then, I found Retrievexpro on telegram They were my lifeline. Working with them was the first time I felt a flicker of hope, and when they recovered my crypto, it was more than just money returned; it was my peace of mind and my life given back to me. I'm sharing this because I know that despair. If you're in that dark place, know that Retrievexpro DoT C°m was the only thing that worked for me.

Date of experience: October 1, 2025
New York
1 review
1 helpful vote
Follow Jordan B.
Unfollow Jordan B.
Share Review
Report Review

ŠĆÀM ÁĻÈŘŤ
November 2, 2025

One of the first warning signs was when I tried to withdraw a portion of my funds, but encountered difficulties in doing so. Customer support was unresponsive, and my requests for assistance went unanswered. I started to feel a sinking feeling in the pit of my stomach, realizing that something was seriously wrong.
And then, the inevitable happened. When I tried to log into my account one day, I was met with an error message stating that my account had been suspended. Panic set in as I realized that I had lost access to all the funds I had invested. The money that I had worked so hard for was now gone.with the help of GLOBAlexretrivalfirm am my funds were restored my funds. Whatşápp: + {19~43}__2_10__35_28

Date of experience: October 28, 2025
New York
2 reviews
0 helpful votes
Follow Romanre g.
Unfollow Romanre g.
Share Review
Report Review

Withdrawal Issues
October 30, 2025

The distress of being scammed makes you feel isolated. Blocklume made me feel supported. Unlike the opaque and dishonest people who scammed me, Blocklume__dotcom was the antithesis: open, patient, and profoundly professional. Their communication guided me to a successful recovery, bringing the immense relief of closure and justice.

Date of experience: September 4, 2025
Austria
2 reviews
4 helpful votes
Follow Isaac M.
Unfollow Isaac M.
Share Review
Report Review

"Being scammed shatters your trust in everything. Working with RÈTrieveXpro /dot/C°M was a slow but steady process of rebuilding it. Their radical openness and patient professionalism were the antidote to my anxiety. When they confirmed my funds were recovered, the feeling was more than relief; it was a restoration of my faith in finding genuine, expert help. Whatqqq —+—153—09–80——1434__

Date of experience: August 31, 2025
Massachusetts
1 review
0 helpful votes
Follow Zoe K.
Unfollow Zoe K.
Share Review
Report Review

The reliable and trustworthy firm that helped me recover my scammed $126K investment from ruthless fraudsters, contact them on Telegram: ReSQpro or WhatsApp: +1 (985) 296 (9146).

Date of experience: September 19, 2025
Texas
1 review
5 helpful votes
Follow Kyle J.
Unfollow Kyle J.
Share Review
Report Review

Hope for fraud victims
October 28, 2025

After losing money to a fraudulent investment, I was skeptical of any "recovery" service. RetrievexPro changed that. Their professionalism and empathy made all the difference. I'll never forget the moment they confirmed my case was successful. Ṣ̌ęek their help ŧellegrahm at +(1572)246(1578)

Date of experience: October 10, 2025
Argentina
2 reviews
4 helpful votes
Follow Antonio D.
Unfollow Antonio D.
Share Review
Report Review

__WITHDRAWAL ISSUÊS__
October 28, 2025

The distress of being scammed makes you feel isolated. RetrievexPro made me feel supported. Unlike the opaque and dishonest people who scammed me, RetrievexPro.__dot -com was the antithesis: open, patient, and profoundly professional. Their communication guided me to a successful recovery, bringing the immense relief of closure and justice.

Date of experience: August 3, 2025
New York
2 reviews
6 helpful votes
Follow Walter P.
Unfollow Walter P.
Share Review
Report Review

The feeling of realizing you've been scammed is a unique mix of anger, shame, and panic. I was lost and skeptical of any 'recovery service,' fearing a second scam. Then I found RetrievexPro.__c°m From the very first consultation, they were different. There was no false promise, just a clear, honest assessment of my case. Their patience with my countless questions was remarkable. They became my guide, translating a complex financial and legal process into simple, manageable steps. Their communication wasn't just 'good' it was consistent and proactive. I was never left in the dark, wondering what was happening. That open dialogue and unwavering professionalism built a trust I thought I'd lost. The day they informed me they had successfully retrieved my funds, the weight of the world lifted off my shoulders. The relief was not just financial, but emotional. RetrievexPro__com didn't just recover my money; they restored my peace of mind. T£l£Gram +1 57—-2 246__{1578}

Date of experience: September 21, 2025
GB
2 reviews
2 helpful votes
Follow Jeo T.
Unfollow Jeo T.
Share Review
Report Review

WITHDRAWAL ISSUÊS
October 27, 2025

SCAM trading platform I invested $85k they keep requesting for more to be deposited so l can withdraw.and I was directed to Richard_ Expert helped recoup my funds and proved me wrong.
Whats4pp {+1}~{985}~{397}~{2119}

Date of experience: October 23, 2025
Australia
3 reviews
1 helpful vote
Follow Jason P.
Unfollow Jason P.
Share Review
Report Review

Scam alert
October 21, 2025

Retrievexpro gave me back my financial future after a devastating crypto scam. Their team is a true lifesaver!"

Date of experience: October 7, 2025

From the business

Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency.


coinbase.com
Founded in 2012
San Francisco, California, United States
+156