business logo of World of Watches

World of Watches

How would you rate World of Watches?
grey star
grey star
grey star
grey star
grey star
Indiana
1 review
0 helpful votes
Follow Lynda b.
Unfollow Lynda b.
Send Message
Share Review
Report Review

A+++ Watch $tore!
January 13, 2022

A+++ Business Fast $hipping Item As Described & More Well Packaged Highly Recommended Will Be Returning Back No Questions Ask Pleasure Business Thank You Watch Is Awesome Pictures Do No Justice

Date of experience: January 13, 2022
Florida
1 review
2 helpful votes
Follow ana a.
Unfollow ana a.
Send Message
Share Review
Report Review

Order a watch tried to return and the site says to go to order details, there is no reference of "order detail" on the website. Call the 1-866 number no one answers during their "said" working hours. The invoice does not mentions any thing about what to do with a return, PLS DO NOT ORDER FROM THIS PEOPLE

Date of experience: December 14, 2016
Virginia
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

Poor customer service
September 14, 2018

8 days after order was never shipped, I had to wait on hold for 15 minutes for them to inform me that the item I bought was out of stock and the order was being cancelled.

Date of experience: September 14, 2018
Florida
1 review
0 helpful votes
Follow Jose Q.
Unfollow Jose Q.
Send Message
Share Review
Report Review

Prada
July 2, 2020

The product is of good quality and is original, delivery was on time, but the glasses did not come with the factory warranty sheet, nor did the cleaning kit.

Date of experience: July 1, 2020
Kentucky
2 reviews
3 helpful votes
Follow Harrison Z.
Unfollow Harrison Z.
Send Message
Share Review
Report Review

My last purchase from world of watches has turned me off on their company. After numerous e-mail exchanges with their service dept. w/o satisfactory resolution I can no longer consider world of watches to be a source for consideration of new watch products going forward. A product I rec'd after a long long wait for a watch I ordered and was notified was "out of stock" showed up, was not the product I ordered, was not factory fresh, and was missing parts, specifically watch band connecting screws... I requested a pre-approval return authorization and after no response I reached out to customer service and what a farce that turned out to be. Horrible-horrible- horrible. After multiple e-mail exchanges I was told a returns contact was forthcoming and that was over 3 weeks ago and nada... Initially all I wanted was to return the wrong and damaged watch for a credit that i would have been happy to apply to a future purchase as I had bought a number of watches from WoW previously that had been great experiences and I wanted that to continue, attempting to give WoW the benefit of the doubt... Shame on me for that... WoW seems to have fraudulent practices in play or perhaps they were duped themselves. Whatever the real case is, for $128.00 plus shipping WoW has lost considerably more in future sales to me alone not to mention their credibility is again in question. From their huge slide in customer satisfaction ratings I am not at all surprised.

Date of experience: August 24, 2020
Tennessee
2 reviews
0 helpful votes
Follow Patrick G.
Unfollow Patrick G.
Send Message
Share Review
Report Review

Happy Camper!
June 13, 2020

Watch was better than expected... unbelievable... a Swiss made watch
For $39.99... a very classy watch... prompt delivery... impossible to beat
World of Watches deals and service!

Date of experience: June 13, 2020
South Africa
2 reviews
10 helpful votes
Follow chris d.
Unfollow chris d.
Send Message
Share Review
Report Review

Untrustworthy merchant, avoid!
May 17, 2021

Still waiting for confirmation and dispatch of my order placed and paid for 10 days!
Worldofwatches does not respond to my queries and I wonder if they are perhaps scam artists.

Date of experience: May 17, 2021
Florida
1 review
15 helpful votes
Follow Maggie P.
Unfollow Maggie P.
Send Message
Share Review
Report Review

Beautiful watches
June 6, 2020

Love the watches I ordered. Beautiful and fast delivery and always in good condition. I have been ordering from World of Watches for a long time and never disappointed. Thank you!

Date of experience: June 6, 2020
Texas
1 review
4 helpful votes
Follow Mohamed S.
Unfollow Mohamed S.
Send Message
Share Review
Report Review

Fake watches
February 24, 2018

I purchased a $240.00 watch online at worldwatches.com.
That watch stopped working just after 34 days.No return accepted after 30 days.The warranty is also fake. The warranty company doesn't exist.

Date of experience: February 24, 2018
New York
1 review
1 helpful vote
Follow Michelle R.
Unfollow Michelle R.
Send Message
Share Review
Report Review

Poor Customer Service
August 20, 2020

The company states that my $600 watch was delivered to me, but I never received the watch. I called for a resolution and they told me nothing could be done.

Date of experience: August 20, 2020
North Carolina
1 review
0 helpful votes
Follow Xavier T.
Unfollow Xavier T.
Send Message
Share Review
Report Review

Great deals
March 8, 2020

I've ordered items several times and I'm very satisfied with the quality and the prompt deliveries. I've recommended a few of my friends to check the site out as well.

Date of experience: March 6, 2020
Spain
1 review
0 helpful votes
Follow Angel M.
Unfollow Angel M.
Send Message
Share Review
Report Review

Taxes and "others" upon arrival
March 8, 2022

In spite my purchase was including the postage and delivery using DHL, I was charged locally (Correos Spain) with handling and others with a 30% of the item cost, amazing...

Date of experience: March 8, 2022
Viet Nam
1 review
1 helpful vote
Follow Huyen T.
Unfollow Huyen T.
Send Message
Share Review
Report Review

Bad company services
September 10, 2019

I've ordered a watch nearly 2 months and up to now I did not received any information about shipping status or even any emails notify about status of my order. Poor me.
I send some emails to the services but always get the email said that there's issue of shipping and I have to wait... POOR SERVICES POOR COMPANY.

Date of experience: September 10, 2019
California
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

Was searching for a entry level Swiss Diver watch, decided on the Glycine Combat Sub, and I'm very satisfied with my choice, it's a great looking watch, fits my wrist well, well built, and the price was very affordable@ World of Watches.

Date of experience: July 19, 2020
New York
1 review
4 helpful votes
Follow Octiavia O.
Unfollow Octiavia O.
Send Message
Share Review
Report Review

Fast delivery
May 1, 2020

I ordered a birthday gift in advance thinking that the shipment would take longer than usual. That was not the case here, the watches are beautiful and delivery was fast. I highly recommend!

Date of experience: May 1, 2020
Nevada
1 review
0 helpful votes
Follow Jocelyn D.
Unfollow Jocelyn D.
Send Message
Share Review
Report Review

Movado lover
June 12, 2020

I have use them in the past and again they have not failed me yet I ordered a new Mavado and it works just fine. As usual you've done it again, a new order will be coming soon!

Date of experience: June 12, 2020
Pennsylvania
1 review
7 helpful votes
Follow catalina b.
Unfollow catalina b.
Send Message
Share Review
Report Review

Good service
August 22, 2020

I was a little skeptical in the beginning because I didn't know Anything about this company, but I'm happy I ordered my shoes, I'm very happy with them! Also everything was in order. Thank you

Date of experience: August 21, 2020
Nevada
2 reviews
2 helpful votes
Follow Matthew D.
Unfollow Matthew D.
Send Message
Share Review
Report Review

My email to them explains it. Hope they make it right by refunding my purchase price and the cost to ship it back. Even if this does happen it's a major hassle to order a watch and have to send it back because it's used and damaged when you purchased a new watch.

"I received this watch today. When winding the watch with the crown it slips. Feels like the gears required to wind it with the crown are slipping. Im not a watch smith but there is clearly a mechanical issue with the watch. The crown is very loose as well. Feels like it is about to fall off. The clasp and case back have scratches. The hang tag was cut off. This clearly seems to be a store display model or something, I. E. used. I want to return this defective watch. I want to be reimbursed my full purchase price and my cost to ship it back as I purchased a new watch but received a used watch with mechanical issues. Usps medium flat rate box is $15.05 and this is what I will be using as this is the smallest box that will fit. "

Date of experience: July 10, 2020
Rhode Island
1 review
1 helpful vote
Follow Peter M.
Unfollow Peter M.
Send Message
Share Review
Report Review

I order sunglasses on Dec. 4th 2020 on December 14th i emailed the company for a tracking number
No reply until Dec. 16th stating your order will be shipped in next 1-2 business days so i wait again on Dec 23rd i email wheres my order and get a reply back on the 24th which is now a total of 20 days since I ordered the glasses saying we no longer have in stock so we are canceling your order
Says 1-2 days for refund mine you today is December 31st and charge is still pending on my credit card
I'm warning you all now the company is a joke and plays games be aware

Date of experience: December 31, 2020
California
1 review
0 helpful votes
Follow Hazel B.
Unfollow Hazel B.
Send Message
Share Review
Report Review

Good service
June 13, 2021

The order was delivered within a few days and I am delighted with the purchase which was for a special birthday. Would definately order again in the future

Date of experience: June 11, 2021

Overview

World of Watches has a rating of 1.9 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with World of Watches most frequently mention customer service, credit card and tracking number. World of Watches ranks 210th among Watch sites.

service
32
value
31
shipping
30
returns
12
quality
25
This company does not typically respond to reviews