• Workana

Workana

Overview

Workana has a rating of 4.02 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Workana ranks 34th among Freelancing sites.

  • Service
    11
  • Value
    10
  • Shipping
    6
  • Returns
    9
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 90%
Positive
9
Neutral
0
Negative
1
See all photos
How would you rate Workana?
Top Positive Review

“Quick and easy access to talent”

Tomas V.
1/24/24

I've used them a few times already, and have found that they provide a very good access to hiring remote talent in Latam. The star rating is helpful for understanding skill level, and while the UI could use some improvement, rates are usually very attractive. My hack is to hire mid range prices (I stay away from the most expensive and the cheapest).

Top Critical Review

“Bad site and expensive without justification.”

Ignacio P.
8/6/21

They charge a lot of fees, and if you pick the wrong freelancer and want a refund, they will not refund 100%. You as a costumer have to take all the risks and also pay a lot of fees. I lost 26 USD in the exercise because I got a freelancer that simply ghosted me after some days and I had to ask for a refund. They refunded but kept the fee. They could have kept the fee if I wanted to work with Workana again, but they lost a customer. Also their chat system is bad and hard to use.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user tomasv62
1 review
3 helpful votes
January 24th, 2024

I've used them a few times already, and have found that they provide a very good access to hiring remote talent in Latam. The star rating is helpful for understanding skill level, and while the UI could use some improvement, rates are usually very attractive. My hack is to hire mid range prices (I stay away from the most expensive and the cheapest).

Thumbnail of user keterianed
1 review
3 helpful votes
January 24th, 2024

I've been using Workana for over 7 years, it's a good platform for getting freelance work and doing it from home or wherever you want. They are fair with their rules, terms of use and policies, you need to pay close attention to this. But if you use them correctly, these rules end up being more beneficial for you. I recommend.

Service
Value
Quality
Thumbnail of user francisjonesmp
1 review
2 helpful votes
January 25th, 2024

Apart from my job, I have my own business. A co-worker recommended Workana to delegate some tasks. First I hired a girl from Mexico to help me with some designs and it turned out amazing (now we work together every month). Then I hired a guy who I pay hourly to help me with some recurring tasks. And now a developer is helping me with the page. Incredible!

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Thumbnail of user maicoaperez
1 review
3 helpful votes
January 24th, 2024

I was looking for someone to help me create landing pages for my website, less than an hour after posting the project I received more than 8 interested professionals to do it. Managed to talk to them and in 2 days was working with one. Very straightforward, same time zone and good results.

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Value
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Thumbnail of user caioz1
1 review
3 helpful votes
August 23rd, 2023

I found amazing professionals on the platform and was able to bring my project to life with their help. Everything was very easy and fast.

Tip for consumers:
I maintained good contact with the freelancer and the project was flawless.

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Value
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Thumbnail of user azizb18
2 reviews
4 helpful votes
January 8th, 2022

They close my account without reason! And my also has been stolen from this website! I hate them :(

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Value
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Thumbnail of user laural2502
1 review
2 helpful votes
February 1st, 2024

Hi, I'm here to share my great experience with Workana! I have been a user of the platform for years and have been working permanently and successfully with clients from all over the world. Sometimes I had my questions and the support team answered all my questions. I recommend 100% Workana, it is the best!

Tip for consumers:
Workana is my favorite to find work online and offer my services to clients from all over the world.

Products used:
I offer my freelance services to clients

Service
Value
Returns
Quality
Thumbnail of user xeniapassarelli
1 review
0 helpful votes
February 8th, 2024

Workana allowed me to continue working and earning money when I had to travel and live outside my country.
It was easy to find proposals, close projects, and receive payments.
I definitely recommend it!

Thumbnail of user manjulbhargava660
1 review
0 helpful votes
February 21st, 2024

Welcome to workanan team and I love workana.
Always with me and Always kindly and Always happy.
They give us good opportunity for our life and help us to learn more.
Thank you, workana!
Always with you!

Tip for consumers:
Good communication and help!

Products used:
Software

Service
Value
Shipping
Returns
Quality
Thumbnail of user fianl
1 review
1 helpful vote
January 14th, 2022

I hired a freelancer named "Eric Lee" from Workana on 1 Dec 2022. He requested for the deposit he said his previous customers failed to pay after the job done. I paid 100% of the project fee to Workana and released 40% to Eric. After a period of time, he said he was not able to complete the project then disappeared. He did not even start to work on this project! I requested Workana to make a refund and Workana was only willing to refund the balance 60% of the project fee. As I made the payment via paypal, I opened the dispute case via it to request for a full refund but Workana turned down my request. The case was automatically closed on 14 Jan 2022 and I realised the refund amount was taken away by Workana! I sent an email to Workana and requested to have it back and finally it banned my account!

Tip for consumers:
Plesse do not use Workana

Service
Value
Shipping
Returns
Quality
Thumbnail of user ignaciop20
1 review
1 helpful vote
August 6th, 2021

They charge a lot of fees, and if you pick the wrong freelancer and want a refund, they will not refund 100%. You as a costumer have to take all the risks and also pay a lot of fees. I lost 26 USD in the exercise because I got a freelancer that simply ghosted me after some days and I had to ask for a refund. They refunded but kept the fee. They could have kept the fee if I wanted to work with Workana again, but they lost a customer.
Also their chat system is bad and hard to use.

Tip for consumers:
Just don't use Workana. If you are going to use it assure that is a good quality freelancer, because if there is a dispute or it's a scammer you will have to pay the fee.

Service
Value
Returns
Quality
Thumbnail of user sakyab
5 reviews
20 helpful votes
August 2nd, 2022
Verified purchase

Se enorgullecen de su sistema de calificación dinámico donde tiene más peso los niveles de ingreso que la calidad del trabajo ejecutado; les parece justo que un freelancer 5 estrellas baje de nivel Silver a Bronce sólo por no haber conseguido nuevos trabajos en la plataforma o estar ausente unas semanas, penalizan el no tener éxito en vez de considerar las calificaciones del poco trabajo que se haya conseguído, en el mundo real un profesional sigue siendo profesional aún cuando no consiga trabajo, según Workana lo justo es que si no les generas ingresos debes estar en el nivel más bajo aún cuando tú trabajo sea excelente

Thumbnail of user talktosanjay3
1 review
0 helpful votes
January 15th, 2024

I enrolled in their portal like 2 months back. My profile is yet to be verified. And everytime they notify to pay some money to get the profile verified quicker! Really? 2 months?

Thumbnail of user desmondt5
1 review
1 helpful vote
January 16th, 2020

Don't waste your time with this crap platform. Just go with Fiverr.

Hired 2 freelance designers here to provide A4 artwork for an advertisment. I first hired Hafsa Sulaiman and another subsequent hire was named Lê Huy.

Hafsa did provide her first drafts but not to my liking and I decided to provide her one sample for her to follow which she readily agreed. But she somehow subsequently she couldn't do it and withdrew. I then sought a refund which she agreed via arbitration. The conclusion to refund me 100% was made but it's now 2 weeks since and I have yet to see the money. And no communication whatsoever from Workana on the refund status. Seriously Workana?

And since I had issue with the first hire, I decided to hire a second designer hoping I will have better luck. Lighting cannot strike twice right? How wrong was I! Lê Huy was rejected by me initially (before I hired Hafsa) because I concluded he was not reliable based on my chat with him. He just didn't answer my questions well, or rather he completely ignores some questions. But after Hafsa's fiasco, and given that Lê Huy showed a desire to do my project by sending me another followup message, I thought perhaps I was wrong in my first impression. So I decided to hire him after he agreed to my terms to provide 2 drafts by 7 Jan and final artwork by 8 Jan. Come 7 Jan there was no sign at all from him despite me chasing and reminding him. He finally responded on 8 Jan saying he prefers to take his time to do it right. I could not believe what I read. He them sent 1 draft on the 8 Jan. So that was his idea of delivering me the final artwork on 8 Jan, completely skipping the 2 drafts on 7 Jan, leaving me no chance at all to review and comment coz it's was too late for me.

Obviously in his mind the agreed terms and deadline meant nothing. He was either stupid or couldn't understand english. Either way, he failed.

I initiated the arbitration (again!) and guess what? Its 16 Jan today and it's still in arbitration. I seriously believe Workana is a dead platform.

The amount of money I lost in these 2 hires will not kill me, but most definitely left a damn bitter taste for me. Never never ever with this stupid platform. I have used Fiverr for years and never have any issues there.

Thumbnail of user nataliap82
1 review
2 helpful votes
September 21st, 2021

Just banned your account without justification, when yout try contact the support, it is terrible, worst plataform.

Tip for consumers:
Dont use it, you do have best alternatives

Products used:
Contract a service

Service
Value
Shipping
Returns
Quality
Thumbnail of user aab18
9 reviews
30 helpful votes
October 28th, 2019

Hello friend am back with another scam to expose.
Yes you are right. Am the one who exposed hifreelancer.com and got is out of this planet complaining to cyber crime department.

Coming to workana i find things very fishy. The manner o DUMMY projects are posted and many copied from other freelancer sites. Same to same copy with different names and locations. No reviews / no replies / no communication at all.

Be aware of these site and never go for a paid version. Am keeping vigil about the activities online and shall keep you all posted with latest information.

If workana management can approach me for clarification will help to understand the scope of work. I may be wrong at some point but am 100% sure this is a sinking ship.

Thank you friend.
Be aware and be safe with sitejabber social work.
Take care.

Thumbnail of user josid1
1 review
0 helpful votes
April 11th, 2024

I've been using Workana for over 3 years, and it's a great platform for getting freelance work and working from wherever you want. I've never had a problem with my payments, I've always received them correctly and I think they're very fair.
The tip I leave for talents who, like me, are looking for jobs on the platform, is: "Keep your profile always updated and as complete and attractive as possible, as it is your CV within the platform and it is through it that clients and/or or projects will come to you."
I recommend.

Service

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Thumbnail of user zaplanaz
Caio Z.
Typically does not respond to reviews

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4.0
17 reviews
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