FIAN L.

I hired a freelancer named "Eric Lee" from Workana on 1 Dec 2022. He requested for the deposit he said his previous customers failed to pay after the job done. I paid 100% of the project fee to Workana and released 40% to Eric. After a period of time, he said he was not able to complete the project then disappeared. He did not even start to work on this project! I requested Workana to make a refund and Workana was only willing to refund the balance 60% of the project fee. As I made the payment via paypal, I opened the dispute case via it to request for a full refund but Workana turned down my request. The case was automatically closed on 14 Jan 2022 and I realised the refund amount was taken away by Workana! I sent an email to Workana and requested to have it back and finally it banned my account!