Wordery disputed wrong description of item and then provided freepost address different from company address and eBay return address. Item not delivered according to them.
WOW what super quick delivery, ordered yesterday, delivered today, well packaged, well priced free delivery amazing
I don't know if this has happened to anyone else but I tried to buy a book and my credit card got scammed at the same time. I don't know if it's just a coincidence but thought might warn others.
If I could I would rate this wedsit 0
I order book on a Monday and payed 1-2 day delivery as I need it for Saturday for a birthday present. No book arrived still waiting! Don't use this wedsit!
I ordered three books off of the site for a birthday present. I placed the order two weeks before the birthday and the site advertised a 5-7 delivery timeline. I received an email saying one book had been delayed 4 days after the order. I then never received the other two books. A week later I received a second email saying another of the books had been delayed. A week on from that and I email the customer service team. I am told that the book won't be dispatched for another 8 working days. I told them to cancel the order. I have missed the birthday well and truely now and it would be plain embarrassing to wait another 2 weeks. The customer service team then told me that they couldn't cancel the order and that I would have to receive it and then contact their returns team and return it. It utterly baffles me how a company can be so tardy, and yet expect a customer to waist further time... and as for not being able to cancel an order 8 working days before it's dispatched is utter madness. I would never use this company again. Avoid at all costs
Ordered through amazon on Dec 13,2017. Got a refund on Feb 16,2018 as I never received my order. Absolutely ridiculous
Awful do not use, no reply to emails and no refund after sending wrong book. I will contact PayPal and hopefully get my money back
This is the worst company i ever used i have been waiting for a refund for 5 weeks. Please avoid at all cost will not be using this company again.
Happy with the price, shipped on time and book was in excellent condition. Will definitely order from here again.
Delighted with my purchase, very prompt and excellent service, my book arrived within5 days. Would highly rrecommend this seller
Does not respond to correspondence. Does not send shipping confirmation. I will not give them a third try!
Really really bad service. Books do not arrive or arrive damaged. Replacements arrived damaged. No phone number to talk to customer service.
Cannot get any feedback on mon delivery. They have no phone number and just send an automated response to e mails.
Overview
Wordery has a rating of 1.6 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wordery most frequently mention customer service and day delivery. Wordery ranks 385th among Books sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members