Wondershare

When I first bought the software for decoding DVDs to MP4 it worked great but since then they've had newer versions come out and now my soundtrack is off, I wouldn't recommend the software and it don't work like it used to

I tried editing a video for my youtube channel, and I spend about 3 hours editing, to realize there was a watermark, and I have to pay to remove it. First I was fine with it, but then I downloaded my edited video that was around 3 minutes long and it deleted LOADS of it and shortened it to 1 MINUTE! Useless

EXTREMELY POOR CUSTOMER SERVICE! Called their 442 number and am always told their is no one available. Once called and was put on hold for an hour. Then a recording came on and said no one available after being put on hold for an hour.

I had a year subscription that renewed only after 2 months...10 months early! They double charged me and then charged me for a bunch of addons i didn't order. I HAD already paid for a year and they recharged me within 2 months. BEWARE! DO NOT PURCHASE ANYTHING FROM THIS COMPANY! They are a scammer company and stole $120 through fraudulent charges. I will STILL be pushing this forward in Paypal.

Filmora double and triple charge for a same plan silent detection each month for 6 months, so I will stop everything for this filmora software.

https://www.youtube.com/watch?v=HNZnxyEGpHc

I purchased Filomora on 5/27 quickly decided this software is not for me. Upon trying to cancel less than 6 hours later I'm getting the run around from their customer service..

Still Hacking to charge my card from years ago. (They deny it but I have ways to confirm, mainly by the amount. I don't buy anything for $29.99.) So I know it's them. In 2019 I purchased 1 year only. No re-newal. They tried to charge me again, fortunatly my expieration date was expired. The last few months They are aggressivly Messaging me, Posing as My Credit card Provider as they obviously have the last 4 of my card. BE SURE to check that your credit card fraud department phone number matches. - Wondershare says it's not them, it's Filmora. LOL Same Company/affiliation.

I was able to get their phone number from my credit card company: So, When you call, they say, they are a 3rd party & cannot tell you who the charge is from or what it is for, LOL They ask for your 1st & last 4 of your card, social, etc. DONT DO IT! I ingore these messagers now. My credit card company has been great is denying these suspicious charges.:-) How can we bring these guys down.?

This is a horrible company. I purchased a one-time fee licence for PDFElement. I purchased the pro version and had editing capabilities. THEY decided to create an update and eliminated my upgraded capabilities unless I purchased their new version. They are deceitful and a scam. You cannot get ahold of anyone. They say 24-hour support - there's no such thing. I've attempted putting in a support ticket and this is what happens: 1) I tried chat (24-hours) - not true. Chat bot gives me a support link to log my issue & promises a 24 hour response. Go to the link & it reverts you to an unusable page. You are NOT able to log a ticket. Then I tried their 24-hour phone number. Not true. When you call (and I've called at various days/times) it says no one is available & to call back later - not even a way to record your message. Next, I tried their support email, it gives an auto reply to log into their support desk (the one that doesn't work). They are scammy! Do not purchase any of their products. HORRIBLE.

A LOT OF TIME WAS USED AND WITH GREAT DIFFICULT TO EXPLAIN THE PROGRAM TO STUDENTS. TEXT INSURTIONS ARE TERRIBLE TO MASTER TRYING BURN A CD A CHORE. BEWARE AND READ THE REFUND WARRANTY CAREFULLY. PAY MORE AND USE PINNICLE SOFTWARE THAT WORKS GREAT. WE VENTURED HERE LOOKING FOR EASIER TO USE AND LESS EXPENSIVE. THIS COMPANY IS FROM CHINA, SUPPORT IS NON EXSISTING. STILL NO REFUND FOR TRYING TO USE IN 24 HOURS.

Was directed to the Wondershare site from an online forum where I was looking for help to convert powerpoint files to MP4s on a Mac. Their website looked good, and they strongly promote their Free Trial option. So I click it, a file starts downloading... I unzip the file and am immediately offered their Purchase plan... no mention of free trial access anywhere. I tried to convert a file but it wouldn't open the powerpoint file, and of course ended up buying it, only to find minutes later that it doesn't do the very thing I wanted it for! Immediately contacted their support team, and after numerous emails it seems they won't refund, despite it being clear I'd never used the programme. I now realise that the forum post directing people to Wondershare to solve the powerpoint to MP4 file was no doubt one of their own posts. Super deceptive and I am well warned for future. Meanwhile I can't comment on their product, their support response was timely... but the solution (we'll cancel your plan but will keep your money) was rubbish.

Wondershare Filmora is a fraud, they will never give you back the money, even if requested instantly after purchase. The "30 Day Money Back Guarantee" is a total scam. Beware!

This is my 2nd review. Last week, I downloaded 123 DVD Gold, and never got past getting the license number that they posted. The instructions said that the license number can be copy & pasted. I'm not very computer smart, but I do know how to copy & paste properly. They kept saying the number was incorrect. I tried time & again. Incorrect, incorrect, incorrect! So I took the time twice after that to manually insert the number, double checking both times that I had typed it in correctly. And surprise! It said it was incorrect! So I'm screwed out of $49.99. Now they surprisingly sent me a message, asking for more info. I couldn't give them the order# and such because I delete, including the trash bin, quite often. However, I do have a screenshot of both the window that kept telling me that the license number that I copy & pasted was incorrect, and the window right next to it, where they gave me the number & I was copy & pasting it. Although I am surprised they ven answered, I don't expect a positive resolution to this. They got my $49,99 and I'm screwed, and that's that. DON'T BUY ANYTHING FROM WONDERSHARE! YOU'LL BE SORRY!