WomanWithin

They lie about shipping your items. They won't return my money because they had not shipped it it's going and on. I wouldn't buy from them you wouldn't get your products and you only get a computer answering your complaints they are a horrible company

I ordered 4 pair of denim pants with elastic back The book I had said the price was $17.49. I ordered 3 pair by phone because I could fine the color in the book and I place a second order for 2 more online on the same day. When the order came for the first 2 pairs they charged me $24.99. The next 2 came and 1 pair was $17.49 and the other was $34.99. Called and because I didn't have the book and the item number from the book that said they were on sale for $17.49 a pair they wouldn't honor the price. Needless to say I won't order again.

I recently ordered from Women Within. I am inundated with e-mails and catalogs from them which I usually discard. I have ordered from them before and it has been hit and miss mostly miss due to very poor quality and sometimes fit. I don't know what persuaded me to order again but I did - a pair of leggings, a bra, and a top which I have yet to receive. The leggings and bra came - the leggings material was not soft like the catalog said -stiff material and the pattern on the legs does not look right. The bra was ill-fitting -some extra material under the cup not sewn right- not due to me ordering the wrong size.I am hoping the top is decent enough but not holding out any hopes and also extra long delivery on the top. From now on when the catalog comes it is going directly in the garbage-which in my opinion is what their clothes are -garbage

Just got off call with Customer Serice Rep. She advised me the catalog prices are 50 % lower for same items. Advised me I could use the 50% off coupon on the web; but cannot use the free shipping coupon too. So shopping on web is faster, but more expensive. Not sure why the mark up for web and automation is more expensive. Or why free shipping is limited to only catalog orders. Same product, same company but different rules Web vs catalog.

DO NOT ORDER and wash anything from this company. This has to be the worst quality of clothing I have ever ordered next to Zilly. I ordered a black polka dotted dress, received it last week, hand washed it on Sunday, to wear on Thursday and the black fabric faded to a dingy ugly grey bordering on almost white. I called Monday morning and got a customer service rep who could barely speak English and couldn't get my name correct to save her life. I kept getting the written script they are given as their responses to any question you ask them. I had to hear, "our return policy states you cannot return anything washed or worn" at least ten times. I was told to return it for a refund card but the warehouse team would have to determine if it could be returned. I'm taking that as a BIG FAT NO!

Ordered black boots, received a white shirt. They say I have to ship it back and be charged a second charge and the first will be reversed after they get the white shirt. Paid $72.66 and received a $2 tee shirt! The sticker on the shirt clearly says blk bootie size 9WW.

I've been suckered into buying a lot of items from them because they look so good on their thin models. Most everything I've received has been very cheaply made and their sizing is off - sometimes too big and sometimes too small and sometimes just not made right. I just throw their catalogs away when I get them now so I'm not tricked into buying anything else.

I am very concerned about this company's operations. I returned a bunch of stuff before Christmas (one item delivered to me had a hole in it) and when I called in today to ask where my refund was, the woman on telephone said she sees on the computer that everything was returned. She couldn't answer why I wasn't refunded and then when I asked her what she has on the list as having been returned, it was a completely different list from what I returned. I asked to speak to a supervisor who couldn't figure out how to read my orders and return and became very obstinate. I want my money back.

I changed my default address when I moved and recently placed an order which somehow got on my WW credit card which I haven't used in over 2 years. It went to my old address and I caught it when I got the confirmation email. I used the Chat feature to change my address on the order so it would come to my current address. It was sent to the old address and they said there is nothing they can do. No credit will be applied. I was told to go to the address it was delivered to and see if I could get it from them. Oh and we have no record of your chat to change the address. What a bunch of bologna! They just lost a long time customer and I will not pay for something I did not receive. I will dispute it on my credit.
S. OGara

Wow! I wish I would have read these reviews before ordering from this crap catalog. The clothes are NOTHING like described or reviewed. I believe the reviews are FAKE because I tried to leave one, but once you submit a return they block you from leaving a review about the clothing, that there seems really shady to me! And for a plus size catalog, their clothes are SO wrong, I ordered the size I order in every other store, but due to Women Within BAD cheap policy of selling over priced clothes that feel like a burlap sac, they get away with it. THEN they charge you a fee to return the item and have the money put back on your Credit Card! That's BS! This place needs to go away! DO NOT order from them, the plus size clothing at Walmart is WAY better than this doo doo.

I'm general, their clothes are ok. Probably 3-4 stars but they're customer service is HORRIBLE, and shipping costs are outrageous. I've kept items to avoid paying $20 to return one shirt. (Btw, sleeves are always super tight, so beware of that). Customer service takes over a month to return emails and then those don't answer the issue. If they do answer, they don't follow through. I was told a return would be refunded instead of a gift card to their site but when I returned the items, I got a d$@# gift card. My initial issue was that I placed an order, then changed my mind when I realized I wouldn't get my order for a month. Two hours on the phone just to be disconnected. Then many email which weren't answered until the day after they shipped my items (a month later). How convenient. I will be complaining to the BBB if I don't hear from them in another two weeks for my latest email.

I ordered a shirt from WomanWithin. When I received the shirt, the material was thin and cheap. I sent it back the next day with the return shipping provided. I was notified that the shirt was received on Dec. 2nd. Today is the 15th and still no refund has been applied to my bank account. I read other articles about the company after I bought the shirt saying that they are not good about refunding money when you are unhappy with the product. I hate going on social media to get action. But this hopefully is what it will take to get a refund.

Horrible experience! Customer Service lied to me. I had to return two packages as the size (panties) was gigantic. I was refunded $46 of the $74 dollar charge. I was very upset but bit my tongue. The smaller size was $5 less per package. The first exchange package was sent and they charged me the higher price. I called Customer Service and they acknowledge the error. They told me they would correct the second exchange package that had not yet been sent, to the correct price. She told me it was done. NOT I just got the email stating the package has been sent and the email has the wrong price. They charged me the higher price after acknowledging the error. And on top of that, the first exchange package I got... they sent me the wrong panties... grrrrr This is how this company operates. They will deceive you, charge you outrageous prices and down right lie to you.
I will never do business with this company again..

I ordered 2 shirts and 2 sweaters and 2 necklaces. I got all of my order about a month after my order was placed. Spent $50 and the clothes are pretty but they did NOT send the right sizes. I ordered a specific size (XL) and they sent me medium for the sweaters large for my shirts and the necklaces luckily don't have a size. So the only good Was the jewelry as I have to now give away the clothes cuz the process to send them back is dumb and pointless.

I ordered two bathing suits on June 23,2020 and to this day July 8,2020 I still haven't received my order. I spoke with customer service I was told that I should receive my items by July 10,2020 and when I asked about returning the items for a full refund due to the length of time shipping customer service was very rude making the excuse that when I ordered the site says to expect delays due to the covid 19 situation. They stated that I would be charged a fee for returning order. I think it's terrible they are allowed to use the covid excuse for such sorry service. I can understand a slight delay but, not 17 days. That is if it even arrives by the 10th. Who knows when it will arrive? I also think it's horrible that customer service is allowed to talk to the customers any way they please because they know they have no one to answer to. I strongly advise for customers to shop somewhere else.

I ordered winter boots on 12/31. Got an email from them on 01/02 saying the boots were shipped, and to allow 4 days for delivery. They provided a Fedex tracking #. It's now the 12th, the boots aren't here, and the Fedex tracking number turned out to be fake. When I emailed them to point this out, they acknowledged that the tracking number was not right, said that I had to allow 10 days for delivery (?!?) and that I couldn't even complain until a month went by! Note that they also DID NOT provide a correct tracking number, which leads me to believe the boots were not in fact shipped at all. In 30 years of dealing with Fedex, both on the shipping and receiving end, I have NEVER had an incorrect tracking number. And oh, by the way, turns out all the customer service email addresses are one way only - you can not respond to their emails to you. Check out their reviews on Yelp. All one star. Wish I had. Never again. As a side note - $10 for shipping? Kind of high...

Horrible horrible customer service. Pants were way too big. I paid to have them ship them to me, I have to pay $7.50 to ship them back. Since I paid with paypal they will not do an exchange. So I will have to PAY a 3rd time for them to ship a different size to me. NO offers to waive shipping charges since I went off of their reviews AND a customer service rep to order a size up for these pants and they were way too big. Use other online websites for full figure woman, NOT this one.