Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
Ordered 6 things on 3 different orders.! St 2 "sweaters" arrived... total crap... cheap sweatshirt like material.
Others 4 things have never arrived after 6 weeks!
They gave me a full refund on everything but do not waste your time or money.
Get what you pay for and I knew this crap was too good to be true!
Ordered 6 items. None of which have arrived. It's been nearly 3 months. No tracking. Automated response from customer support.
Don't waste your time.
Can this company be any crappier? I've been attempting to either get my order reshipped or issue me a full refund. Neither has been done. Its been since November.
I will never order anything from pop up site's on my phone such as wish. I do want my refund I had no problem placing my order but I am having a hard time getting into on my order
I have cancelled two orders now, I have one refund so far. I ordered an item on Nov 16, it didn't hit THEIR (Asia somewhere) airport until Nov 28. In January, I requested a refund on one item, waited on the others, but have finally requested an refund. I can order items from ebay (sometimes for the same or less, with zero shipping cost and get it in two to three weeks). I can be patient, but this goes beyond ridiculous.
I bought about 11 stuff btw dec-jan and I haven't received any one of it... these is $#*!ing annoying... its taking forever to get delivered
I have purchased several items from Wish that I have not received. Because of how slow it usually is to get products, I did not worry too much about it. On a few occassions, I went past 30 days. Wish will not give you a refund. Nor will they resend the product. Finally, they will not give store credit.
Amazon will sell the same products at similar prices. In addition, the shipping costs are often less than Wish or free.
My advice is not to purchase from Wish. They will rip you off!
I made a purchase from "your wish store" on Nov 30,2016. Xmas gifts. Paid through PayPal. Never received my merchandise. I have contacted them numerous times, at least 6 times, I get the same response overtime, written in pidgin english, saying nothing. They are sorry they are working on it, the same form message each time with a different persons name on it. They also charges my payola account twice for the same purchase. Yes, they took one of the charges off but today is Jan 15,2017 and no one has resolved this tissue. There is no phone contact for them and Customer Service is a joke. Stay away from this site.
Wish is cons there stuff is $#*! there don't last long I got a pair of trainers after 3 weeks there burst and a big hole came though the trainers
They don't deserve a single star! Order my item a little over a month ago. The tracking infp has not been updated since then. Still says in transit. My estimated time has been changed twice. Never received my item. They claim it's been delivered and they say check with my neighbors and post office. A load of CRAP! I will continue to bother them every day. I will continue to put them on blast in any way I can.
I want to know about the Website wish...
Is this reliable site?
I want to order some cheap stuff from the wish but not safe from it because people scared me... they do not return money nor reliable and thieves!
1. Shipping takes forever
2. Products are rarely verified
3. Customer service is fairly decent, but a nightmare to go through when you receive the wrong product.
4. prominent false advertising
I purchased two 128 GB flash drives from wish.com. Although the items arrived within a couple of weeks, the flash drives have proven to be fake. They initially showed up on the computer as having 124 GB capacity, but then immediately stopped working. They cannot even be recognized on any computer.
The selling of fake goods online is a criminal act.
I have demanded a refund from the company and filed a complaint against them with the Federal Trade Commission.
UPDATE: I informed wish.com that I had filed a complaint and received an immediate refund. They included the shipping costs and did not require me to ship the product back. I encourage others to follow a similar procedure.
Ordered a product from them back in November and have never receiced. Have contacted the. By email with no response at all. Unable to contact them by phone.
If it seems to good to be true! It is nothing like sweatshirt material I ordered paper thin different neck line. China you should be ashamed sending packages and switching shipping prices on a daily basis.
This must be a rip off. I ordered 5 items on December 1st, they were meant to arrive on January 5th, but they didn't. It is not January 13th and I am demanding a refund INCLUDING shipping. Don't use this website, I was stupid to use it, you don't need to be stupid too.
I ordered an Assassin's Creed hoodie and just received it today. I ordered a size 3XL and it doesn't even fit. It feels more like a XL size. So the sizes they have listed are not accurate.
My products never arrived and they promised to refund my money since August but now they just stopped responding to me. They have my $200 and are just ignoring me. This is no way to do business. They take your money after you build trust and order something large. Something needs to be done.
I have ordered a soa jacket and the due date was 1-8-17 then it wnt to 1-15-17 now i checked and it says i have no order! And i have order 3 more jackets so i need to know what is going on!
Ordered on 12/23/16, inquired 1/4/17, no response, inquired again 1/10/17, response, we've received your inquiry. Now 1/13/17, still no response. I've threatened to charge them back on my credit card if they don't respond soon. That's how you get all your $ back, including shipping, don't let them scam you, if they shipped (which I doubt) and it doesn't show up, that's on them
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