Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
I bought a waist shaper, and it is not even close to the one in the picture, it doesn't shape at all, it is just a soft wide elastic band with brooches, so disappointed just garbage, i will never buy on this site again, and don't recommend anybody to buy in Wish.
I ordered a 10 port USB hub with external power supply and the shipping from China was rather quick, but I got a 7 port hub with NO external power supply. I sent pictures and was told that I had 2 options: 1-take a refund or 2-order the 10 port hub from another vendor. I feel lucky I got my refund and they were actually quick with the refund. Wish.com offered the same unit as EBay for $2 less, but I think I will stay with EBay from now on.
Only one item I have ordered has arrived here and that item was in very good condition and worked perfectly. So I know at least it's not a problem with the shipping address. But many of the other items I've ordered haven't arrived due to some issues. It's annoying that the sellers don't update tracking very often. Because you never know if your package is late or lost... But I think the main problem is that customs take a long time. They may be keeping my items somewhere for inspection. And who knows when they'll get out. I may or may not ever receive them, which would be quite unfortunate if I didn't, but I will keep shopping on wish because when you don't get your items at least they give you a full refund and whenever I try to contact customer service they answer WITHIN THE SAME DAY and they are always polite and eager to help.
Yes I do, I want to know if the products are as advertised? I have been buying from Ali for a long time and both have similar shipping times. Ali looked after me very well as I am a top level customer, will Wish do the same?
I ordered a variety of things. Those that arrived were of very poor quality. Tho fine for the price, more importantly not the right fit for me or people larger or smaller. I would say half my orders never arrived though 5-8 weeks have gone by. Clothing is proportioned for narrow shouldered very thin arms despite being L, XL etc. Save your money and go to a Thrift Store where you know what you are getting and it will still be cheaper. Forget returning things to China.
I ordered a lot of items from Wish, some of them came in good order but some items did not come but they were paid for. I noticed that when ordering items from a certain store and after paying by bank transfer, there are times that confirmation of purchase will not come rendering the purchase non existent but the amount was already deducted from the bank! 2 pairs of winter shoes, 1 winter scooter mask and 1 driving glass were not delivered. I DO NOT TRUST THIS COMPANY ANYMORE!
Every item that I have purchased has been great. Always read reviews first though! Overall a great experience
The Wish corporate office is in SF, CA so I thought it might be okay to order from them.
Products are not even worth the low prices.
The quality is very bad. Sizing is totally wrong.
I sent for a shirt/tunic and ordered XXXL because I wanted it large and loose.(normally I wear an XL) What was sent to me was a Medium at most.
I am in the process of returning it. I will report on the return process.
Their SECURITY SYSTEM IS GARBAGE! It's been hacked MULTIPLE times and card information is stolen. The first time this happened to me they STOLE $300. Me being naive, I figured it would never happen again, BUT IT DID and this time the HACKERS STOLE $900.00 from my account!
I refuse to buy anything from them again until they step up their security system.
Buying from Dollar Store much much better than buying from this site shipping takes forever the products are just garbage
Run from this site as if it meant ur life. CHEAP MESS! I ordered in confidence and anticipation of getting good products. If I had wanted bad products I would give this company 5 no 5000 stars!
This site does not care what you ordered or what color you ordered. They send you whatever they want. Poor quality and poor service. 5 items come in one package and they charge you separate shipping charge, very bad.
Not only was your product severely over rated, when it arrived it looked like a bad child's costume! Shame on you, Wish.com! In addition to a horrible product, your customer service for the return has been deplorable, non-existent and ridiculous! I will warn every one I know, false advertising, horrible customer service and far sub standard products! BUYER BEWARE!
Never received order, never received a response concerning the order, never received a refund when requested! Stay away at all costs!
They sent me the wrong item. No way to contact them except their online request form. Never got a response after 5 emails! No refund.
Total scam company. Sells cheap versions of products and has extremely misleading photos of items and sizes.
DO NOT SHOP HERE. Go to eBay or elsewhere for deals.
I received some items very quickly while others took weeks. Every thing that has arrived is of very poor quality. I didn't expect great quality but I did expect it to be usable. Nothing I ordered was what they described it to be. I've tried several times to return something. I've exchanged emails with customer service several times but can't seem to get them to send me a return label. Every time I get an email they ask me the reason for my return and every time I tell them the reason. Yet they continue to ask. I guess I'm being given the run around until time expires to return the items. It's not worth the time, money or aggravation for some cheap smelly crap. I would never order anything from here again.
I get good deals and purchase often, but it is BUYER BEWARE. I know my items will usually arrive late, but they will refund you in most situations when this occurs. Usually I am quite satisfied with my purchases... awesome kitchen carpet runner, lace blouse, lace hoodie, kitchen clock, pillow covers, glitter phone case, cute shoes BUT make sure you read the description on their products... sizing is different in Asia. I am a Canadian xl but must buy at least a 3xl on this site.
Occasionally the materials are quite cheap too but mostly I am very happy with purchases.
I ordered 4 items from wish and only 1 of them came in. That itself was poor quality. I ordered those things back in October of 2016 and here we are in May of 2017. When I contacted wish about my order never returning they told me to give it 30 business days. I've waited and waited. I suggest you don't waste your money on this website.
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