Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
I ordered a watch that didn't keep time, date didn't function, and band broke right out of the box. Contacted them immediately for return. Never heard a thing for 45 days. Contacted again, all they wanted were pictures. Sent them pictures of watch, package, watch with package, etc. They claimed to send a return label to me e-mail. Never came. Never sent return authorization or address. Claimed e-mails were sent that weren't. Finally told me to eat it, so I lost 65 dollars on an item I can't use or wear. If my grandfather had done business this way he would have failed. Why don't they?
Cheap Crap and took forever and a day. I ordered on the first of the month and got it the first of the month two months later. What a waste
I bought approximately $100worth off goods just to try
I won't be buying there $#*! again, the quality is very poor, the advertising is false, sizes too small, delivery takes too long, there is nothing good about them,
I ordered months ago and have not received my stuff. Worst of all I can no longer track my order because I cant login. They never send the link to reset my password as I have forgotten my last one. Strange thing is that I never logged out in the first place, so I dont know why I can access my profile anymore. This is serious rubbish.
6 times I have had a issue of not getting what I ordered and not getting on the day it says it will be here. I'm very pissed. 4 items from this last order. Not happy at all. When I get my stuff I may not order again.
If they make it right I will think about it.
Some orders arrive. Some don't. Some of the clothing I finally got was way to small for me. Their 2x size.is about a medium in North America. Gave it to my neighbors kids. Ordered about 40 purchases 4 months ago. Most are months past expected delivery date, I don't expect to receive them. Lesson learned. Anyone recommend a reliable online site? Thanks.
Hi I placed an order on wish.com on the 1st of June and have not yet received my order I have been tracking it on the app, but from the reviews I have been reading on the website I clearly see no hope for delivery.
I don't even know how the delivery process works can someone help? Would it be delivered to the local post office if no one is available to receive the order?
Wish app totally scammers. I order online I got $#*! nothing same what I did order at all. How come this app still on social network? Nobody to look after of this. I don't know where's I should go and tell anyone don't buy anything from this wish app.
Placed my order... waited...
Waited...
Waited... waited...
It took Two months to get the first piece, then they trickled in ( bought them for resale in a shop) wrong sizes, wrong items, junk, crapppy merchandise. I complained... nothing happened, complained again... nothing. Been a few months... never did get all of my order. No one no way to contact them! I hope someone shuts them down. Bastards are thieves! They know how to contact cutomers, they don't want too... I LOST MY MONEY! THEY STOLE MY MONEY.
I placed a few orders in the beginning of April. I have received none of it!
They have refunded me for 2 items. I can see that I am going to receive none of the others that I ordered.
Now I know better!
Wish is hit or miss. Shipping can be four days OR four weeks (or more). Customer service is great. Clothing is... eh. Unreliable. Hit or miss. For clothes I'll usually order from Aliexpress. I still shop Wish, especially for accessories and cheap boots (faux Uggs, order a size up like normal). If you're an 8 order a 9 but, that's with genuine Uggs or Bearpaws too. I ordered luggage from Wish and love it. Research and read the reviews. Remember to size up! With clothing, take pictures and send them to customer service immediately if there is a discrepancy. Hope this helps. Happy Shopping.
We have blocked account. But problem is, that we have still tons of products, that is on the way. And many products didn't come and we cannot contact support and nothing else. Still automated message and nothing happened.
Please does somebody know, how to solve this issue?
Thank you
Quite often my orders don't arrive or arrive late. They refund but it's too late to get them to charge for a late item.
I ordered the long flare pants and they came in less than about 8 days. Came in perfect condition, no complaints. I will be shopping with wish again! Thank you
While the contact center is great at refunding actually getting the products is impossible.
I ordered 12 items been refunded for 8 so far I am very heart sore because I really wanted the stuff too. Anyway unless I actually receive something for now it's a load of B. S.
I ordered a figit spinner for my little girl and we ordered it in apirl and we just now got it and it is june wish suckes
I ordered a dress in the middle of January and I still have not gotten it. It said they lost the tracking of my package but found it so it will take a little longer. (That was in march)
Cheap stuff no concept of sizes and they make it very difficult to conct them for return with all kinds of error messages for their links
I have ordered from wish multiple times. It takes forever to receive an order. Of my orders I am seldom satisfied long term because the products either quit working or break. You get what you pay for, with wish you get cheap stuff cheap.
I was very pleased all the items arrived but waiting for next lot. I have received great zips crochet hooks and sewing machine foot. Also a top unfortunately think Australians are big boned and the top although I asked for large size was large around the neck but not the hips and stomach. But overall I was really pleased for crafts lovers very good surprised and happy so far. Shipping was as shown on the order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members