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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I enjoy getting things from wish. There have been a few times shipping took twice as long as expected. But I've never had any broken items. And have been happy with all of my purchases.
I wish the tracker was a lot more accurate but the site is great. The options are seemingly limitless and there are conversion tables to help you get just the right size, you are allowed to stack coupons for even better deals, the quality of everything (except in my experience the jewelry) was amazing when I received the product, you are sure to get your product before the estimated "due" date, and unless you are trying to buy a snap ton of items, you are going to get a great deal even without stacking coupons for the products come straight from the country. Wish is great. I have recommended to all of my coworkers and will continue to recommend this app.
It's not that good. I ordered a couple of things from wish. Products of wish are not of good quality. That's why they have very low prices.
The prices are great, products are super cute and useful. I've even found things I never expected. You just have to search and then compare vendors' prices and shipping.
I have purchased an item that was cancelled as wil as my money got stolen so I will never recommend anyone to use wish for shopping online because it a bad shopping app
Easy to order and shop on line with Wish... not to mention the great prices. Pick your item place your order, pay for your order and that's it. Done... now just to wait for your order to arrive.
Unsure what was bought from this seller. But for the most part I have been satisfied. Except on things like wigs and nail stuff. Samples is what is really sent
I've gotten lots of little gifts & things for myself & friends. Shipping can be a bit long but usually worth the wait.
Easy browsing and so many things to choose from. I love how you can 'buy with others' to reduce the price, and reviews are readily available. Of course always read the description. But even when i burnt myself i got a good deal :)
Great service and great prices on everything. Shipping and receiving products can be hit and miss but if item not received they are quick to deal with it!
I received great service. My refund was given to me with no issue and the money was returned to me very quickly.
All the items I have received are great, but shipping is a problem because it is high. Though I understand some things you just need to pay for shipping. The only other issue I had was two of my packages didn't look like the image. I was very disappointing, overall Wish does great service.
Easy to make a purchase & lots of items to buy. Best part is you can get lower price with buying with a different buyer
I have not only received most of my items when promised, some have actually came early. And everything was in perfect condition as stated.
Always have had except service from wish. The company's may not be on time with delivery but nice to know that wish has your back if you need a refund.
From my very first purchase I've love shopping at Wish. I've had good luck with the merchandise and if it's not what I've didn't like it's easy to exchange it or get a refund.
Love the wish site great items great service
Even though I didnt get an item they were fast in helping me
I have made several purchases and received everything by a timely manner and as described.If I purchased an item and did not receive it, which happened only once, I was able to contact Wish who made sure I received a full refund ASAP. Very pleased with this company/web site.
Each week a order something, since, I consider it s a steel, never will order again, and all of my friends too
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.