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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Overall one happy lady
January 14, 2018

I enjoy getting things from wish. There have been a few times shipping took twice as long as expected. But I've never had any broken items. And have been happy with all of my purchases.

Date of experience: January 14, 2018
Texas
1 review
0 helpful votes
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I wish the tracker was a lot more accurate but the site is great. The options are seemingly limitless and there are conversion tables to help you get just the right size, you are allowed to stack coupons for even better deals, the quality of everything (except in my experience the jewelry) was amazing when I received the product, you are sure to get your product before the estimated "due" date, and unless you are trying to buy a snap ton of items, you are going to get a great deal even without stacking coupons for the products come straight from the country. Wish is great. I have recommended to all of my coworkers and will continue to recommend this app.

Date of experience: January 14, 2018
Australia
2 reviews
12 helpful votes
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You will get what you pay for
January 14, 2018

It's not that good. I ordered a couple of things from wish. Products of wish are not of good quality. That's why they have very low prices.

Date of experience: January 14, 2018
California
1 review
0 helpful votes
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Very satisfied
January 14, 2018

The prices are great, products are super cute and useful. I've even found things I never expected. You just have to search and then compare vendors' prices and shipping.

Date of experience: January 14, 2018
Australia
1 review
0 helpful votes
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I have purchased an item that was cancelled as wil as my money got stolen so I will never recommend anyone to use wish for shopping online because it a bad shopping app

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Simple
January 14, 2018

Easy to order and shop on line with Wish... not to mention the great prices. Pick your item place your order, pay for your order and that's it. Done... now just to wait for your order to arrive.

Date of experience: January 14, 2018
District of Columbia
1 review
0 helpful votes
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It was fair
January 14, 2018

Unsure what was bought from this seller. But for the most part I have been satisfied. Except on things like wigs and nail stuff. Samples is what is really sent

Date of experience: January 14, 2018
Louisiana
1 review
0 helpful votes
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I usually get what the items are supposed to be based on the pictures but sometimes they aren't as good of quality as they appear in the photos.

Date of experience: January 14, 2018
Florida
1 review
0 helpful votes
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Fun shopping experience
January 14, 2018

I've gotten lots of little gifts & things for myself & friends. Shipping can be a bit long but usually worth the wait.

Date of experience: January 14, 2018
Australia
2 reviews
2 helpful votes
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Love this site
January 17, 2018

Easy browsing and so many things to choose from. I love how you can 'buy with others' to reduce the price, and reviews are readily available. Of course always read the description. But even when i burnt myself i got a good deal :)

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Great customer service!
January 14, 2018

Great service and great prices on everything. Shipping and receiving products can be hit and miss but if item not received they are quick to deal with it!

Date of experience: January 14, 2018
South Carolina
1 review
0 helpful votes
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Great experience
January 14, 2018

I received great service. My refund was given to me with no issue and the money was returned to me very quickly.

Date of experience: January 14, 2018
Florida
1 review
0 helpful votes
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Mostly great
January 14, 2018

All the items I have received are great, but shipping is a problem because it is high. Though I understand some things you just need to pay for shipping. The only other issue I had was two of my packages didn't look like the image. I was very disappointing, overall Wish does great service.

Date of experience: January 14, 2018
California
3 reviews
0 helpful votes
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Love the products
January 14, 2018

Easy to make a purchase & lots of items to buy. Best part is you can get lower price with buying with a different buyer

Date of experience: January 14, 2018
Virginia
1 review
0 helpful votes
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Wonderful service
January 14, 2018

I have not only received most of my items when promised, some have actually came early. And everything was in perfect condition as stated.

Date of experience: January 14, 2018
Singapore
1 review
0 helpful votes
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Excellent service
January 14, 2018

Always have had except service from wish. The company's may not be on time with delivery but nice to know that wish has your back if you need a refund.

Date of experience: January 14, 2018
Minnesota
1 review
0 helpful votes
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Awesome
January 14, 2018

From my very first purchase I've love shopping at Wish. I've had good luck with the merchandise and if it's not what I've didn't like it's easy to exchange it or get a refund.

Date of experience: January 14, 2018
New York
1 review
0 helpful votes
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Love the wish site
January 14, 2018

Love the wish site great items great service
Even though I didnt get an item they were fast in helping me

Date of experience: January 14, 2018
North Carolina
1 review
0 helpful votes
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Nice products for affordable prices
January 14, 2018

I have made several purchases and received everything by a timely manner and as described.If I purchased an item and did not receive it, which happened only once, I was able to contact Wish who made sure I received a full refund ASAP. Very pleased with this company/web site.

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Each week a order something, since, I consider it s a steel, never will order again, and all of my friends too

Date of experience: January 14, 2018