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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Awesome
August 18, 2018

Awesome love this site and how cheap everthing is recommend to everyone to buy and just wait products good as well

Date of experience: August 15, 2018
Mexico
1 review
0 helpful votes
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Horrible
August 18, 2018

Three times i wait an the product never arrives! So they make you wait if you do not have the products!

Date of experience: August 15, 2018
Brazil
1 review
0 helpful votes
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Estou um pouco insatisfeita...
August 18, 2018

Já fiz 4 pedidos. Demoraram muito os que chegaram e 2 não chegaram... pedi um Power banck... não deu certo... pedi outro melhor e também não chegou... acabei fazendo mais um pedido de um tênis dessa vez. Mas se tiver problema novamente com certeza não pedirei mais nada... fora que a entrega é demorada demais... a maioria quase 3 meses de espera...

Date of experience: August 15, 2018
Texas
1 review
0 helpful votes
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I love shopping Wish
August 18, 2018

My over all shopping experience has been great. It does take to long to get some of the items. Some if the things I have received, are not what I ordered.

Date of experience: August 15, 2018
Ohio
1 review
0 helpful votes
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Don't get your hopes up
August 18, 2018

I didn't get most of my items. When it said it would be delivered by say April 2d I would contact them and tell them my item did t arise so they asked me to wait another couple weeks. So when the 2d date is up eight no item I asked for a refund. And once again fheybmade me wait a specific number of days for my item. And they did refund my money finally. I mean order from wish if you want them to sit on your $$ for months and never get your item

Date of experience: August 15, 2018
Australia
1 review
0 helpful votes
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No longer buy amy form of lingerie as always very small in every size and often poorly made. No problem with boots shoes snd most clothes.

Date of experience: August 15, 2018
Canada
1 review
0 helpful votes
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It was ok
August 18, 2018

Its a good app/site but some of the products that i have ordered still have come after 3 months so a bit disappointed that i did not get my stuff on time but all in all it is a good site to buy from as long as the delivery is fast and at the date given.

Date of experience: August 15, 2018
Illinois
1 review
0 helpful votes
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I like wish
August 18, 2018

I'd say...
One of the items broke the minute I tried it on.
I'd say...
2 of the items I ordered over a month ago. Even tho they said they'll be here on the 13th now say the 20th. I however do like Wish and still would refer to all my friends. Which I did and they placed orders.

Date of experience: August 15, 2018
Arizona
1 review
0 helpful votes
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Very organized and fast
August 18, 2018

I think it is a very great place to shop. It has very low prices and my packages arrive early most of the time.

Date of experience: August 15, 2018
Canada
1 review
0 helpful votes
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When ever I've bought something from wish, it has been fantastic service and quality. If I had a problem with anything I received I got immediate reply from wish and was given results that were fantastic.

Date of experience: August 15, 2018
Ohio
1 review
0 helpful votes
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Great and cheap
August 18, 2018

Great products, helpful and cute. Great prices, but sometimes the delivery fee is very expensive. The product never arrives on time.

Date of experience: August 15, 2018
Martinique
1 review
0 helpful votes
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Great
August 18, 2018

Bonne expérience. Produit de bonne état.
Très bon site et pas cher. Livraison assez rapide la plupart du temps.
Je continuerais à utiliser wish

Date of experience: August 15, 2018
California
1 review
0 helpful votes
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False description of merchandise
August 18, 2018

I would like to say it was a good experience but some products took longer to get home some products were not as at as you on the picture or by the details shown on it so my review for this will be like at 2 if at least

Date of experience: August 15, 2018
Maryland
1 review
0 helpful votes
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I loved my earliest purchase(s)
August 18, 2018

When I had a problem with a later purchase and reported it, I got no response to my request for help or a refund.

Date of experience: August 15, 2018
Australia
1 review
0 helpful votes
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Wish-Delivery times
August 18, 2018

I love shopping on wish an will continue however am disappointed that some items take too long to be delivered.

Date of experience: August 15, 2018
Peru
1 review
0 helpful votes
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No llegan los productos
May 5, 2021

Desde el primer pedido he tenido mala experiencia en no recibir los productos.
Algunos me reembolsaron otros no.

Date of experience: August 15, 2018
Colombia
1 review
0 helpful votes
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Solo llega el 30% de los pedidos
August 17, 2018

En algunas ocasiones la calidad no es como lo indican en las imagenes, casi el 70% de los pedidos que realizo no llegam

Date of experience: August 15, 2018
Colombia
1 review
0 helpful votes
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Muy incumplidos
August 17, 2018

De 32 pedidos sólo llegaron 10 y algunos tardaron hasta 3 meses en llegar, no hay certeza de tener los productos

Date of experience: August 15, 2018
Florida
1 review
1 helpful vote
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Decent
August 17, 2018

Products are decent. A bit disapointed items take so long to receive in the mail.
I've been happy with the items I have bought an but not sure If I will continue to order due to the length of time to receive items

Date of experience: August 15, 2018
Mexico
1 review
0 helpful votes
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No llegan las compras
August 17, 2018

Hice varias compras de las cuales solo las primeras 3 llegaron las demás unas apenas se van a cumbre las fechas pero otras ya tiene más de un mes y una después de dos meses mejor me regresar el dinero de la compra... Con que seguridad se puede seguir comprando así

Date of experience: August 15, 2018