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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Three times i wait an the product never arrives! So they make you wait if you do not have the products!
Já fiz 4 pedidos. Demoraram muito os que chegaram e 2 não chegaram... pedi um Power banck... não deu certo... pedi outro melhor e também não chegou... acabei fazendo mais um pedido de um tênis dessa vez. Mas se tiver problema novamente com certeza não pedirei mais nada... fora que a entrega é demorada demais... a maioria quase 3 meses de espera...
My over all shopping experience has been great. It does take to long to get some of the items. Some if the things I have received, are not what I ordered.
I didn't get most of my items. When it said it would be delivered by say April 2d I would contact them and tell them my item did t arise so they asked me to wait another couple weeks. So when the 2d date is up eight no item I asked for a refund. And once again fheybmade me wait a specific number of days for my item. And they did refund my money finally. I mean order from wish if you want them to sit on your $$ for months and never get your item
No longer buy amy form of lingerie as always very small in every size and often poorly made. No problem with boots shoes snd most clothes.
Its a good app/site but some of the products that i have ordered still have come after 3 months so a bit disappointed that i did not get my stuff on time but all in all it is a good site to buy from as long as the delivery is fast and at the date given.
I'd say...
One of the items broke the minute I tried it on.
I'd say...
2 of the items I ordered over a month ago. Even tho they said they'll be here on the 13th now say the 20th. I however do like Wish and still would refer to all my friends. Which I did and they placed orders.
I think it is a very great place to shop. It has very low prices and my packages arrive early most of the time.
When ever I've bought something from wish, it has been fantastic service and quality. If I had a problem with anything I received I got immediate reply from wish and was given results that were fantastic.
Great products, helpful and cute. Great prices, but sometimes the delivery fee is very expensive. The product never arrives on time.
I would like to say it was a good experience but some products took longer to get home some products were not as at as you on the picture or by the details shown on it so my review for this will be like at 2 if at least
When I had a problem with a later purchase and reported it, I got no response to my request for help or a refund.
I love shopping on wish an will continue however am disappointed that some items take too long to be delivered.
Desde el primer pedido he tenido mala experiencia en no recibir los productos.
Algunos me reembolsaron otros no.
En algunas ocasiones la calidad no es como lo indican en las imagenes, casi el 70% de los pedidos que realizo no llegam
De 32 pedidos sólo llegaron 10 y algunos tardaron hasta 3 meses en llegar, no hay certeza de tener los productos
Products are decent. A bit disapointed items take so long to receive in the mail.
I've been happy with the items I have bought an but not sure If I will continue to order due to the length of time to receive items
Hice varias compras de las cuales solo las primeras 3 llegaron las demás unas apenas se van a cumbre las fechas pero otras ya tiene más de un mes y una después de dos meses mejor me regresar el dinero de la compra... Con que seguridad se puede seguir comprando así
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.