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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great for content and value
August 18, 2018

The app is easy to use and navigate, there is a great selection of goods, and the checkout process is smooth and quick. As long as your not in a rush to receive the items, this is a great service.

Date of experience: August 15, 2018
Israel
1 review
0 helpful votes
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Dont stop making me happy. Dont need 100 charecters to let u know how i feel, but if i have to get this... love u wish

Date of experience: August 15, 2018
South Africa
1 review
0 helpful votes
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Horrible
August 18, 2018

Order comes late, some orders dont come at all, some orders come the wrong way. Its just terrible to shop with you guys

Date of experience: August 15, 2018
Mexico
2 reviews
0 helpful votes
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I Love it
August 18, 2018

At first I was so afraid the think even are like in the photo but after the firts arive all was so nice. Simple love

Date of experience: August 15, 2018
RU
1 review
0 helpful votes
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Барахло
August 18, 2018

Худшей площадки не встречал, все покупки дрянь, а цены заоблачные, доставка не соответствует обещаниям, все отзывы только положительные, хотя товар полный отстой.

Date of experience: August 15, 2018
New Zealand
1 review
0 helpful votes
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Its great
August 18, 2018

Some items come differently from whats being advertised. One item never came at all i did get a refund in the form of wish cash.

Date of experience: August 15, 2018
Wisconsin
1 review
0 helpful votes
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I am happy with all the products I have received some were little small but still were nice products. But the only issue I have is that sometimes you advertise one price and I click on to buy and it's a higher price!?

Date of experience: August 15, 2018
Pakistan
1 review
0 helpful votes
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Bad pricing.
August 18, 2018

Too much delivery charges. If u order 2 pieces of anything the delivery charges doubles even if the ordered item is small enough to fit on one packet. Pictures are misleading. You will think you are ordering an item based on picture but it will be a part of that item in picture.

Date of experience: August 15, 2018
Utah
1 review
0 helpful votes
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Great
August 18, 2018

The products have been quality so far, very affordable prices, good variety, it's a cosplayer's dream.

Date of experience: August 15, 2018
South Africa
1 review
1 helpful vote
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Some of the materials I bought via Wish were not as high quality as seen on the pictures for instance I bought 2 head sets and one head set came already broken and one got broken 3 weeks after I use it, another example is I bought a gold ring depicting the eye of horus and within 2 weeks I put the ring on my finger the gold is removing itself and why is that it is because the quality of the ring is not genuine.

Again I bought a hoodie and on the chest it has a picture of the eye of horus, it look good on its arrival and I wear it first and when I wash it the colour of the eye of horus changed. This means what, the material is not a good quality.

My main concern is the material quality, if you guys can improve on that things will come all good for the business.

Date of experience: August 15, 2018
Bulgaria
1 review
0 helpful votes
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Sent wrong item to me. Cost too much for delivery. Took too long to deliver. Bad quality.
I'm using Joom now, much better shopping experience and free delivery.

Date of experience: August 15, 2018
Florida
2 reviews
0 helpful votes
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Needs improvement
August 18, 2018

I ordered two things off wish so far. One thing being a dog car seat thst I never received. Took 3 weeks before I got a very impersonal reply and refund. Will think twice before shopping on wish again.

Date of experience: August 15, 2018
Indiana
1 review
0 helpful votes
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Very Easy
August 18, 2018

Checking out is easy. Site is also easy to use and navigate through. I order frequently from Wish and never have any issues

Date of experience: August 15, 2018
France
1 review
0 helpful votes
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Iphone accessories
August 18, 2018

Perfect! Low price good product

Short Time between command And the delivery of the product. I will buy again.

Date of experience: August 15, 2018
South Africa
1 review
0 helpful votes
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Parcels never arrived
August 18, 2018

Parcels were never received. It's been 6 months and i still haven't received any parcels. The tracking information does not get updated. Very disappointed

Date of experience: August 15, 2018
Tennessee
1 review
0 helpful votes
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Ties
August 18, 2018

Order was processed quickly and shipped a week or so sooner than I had anticipated. Product was as expected and could not be more pleased.

Date of experience: August 15, 2018
North Carolina
1 review
0 helpful votes
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It's fine
August 18, 2018

It's a good site a little unpredictable a few things I've gotten and they were just like the pictures and true to sizing and everything and a few things were not true to sizing and came a super long time to come and something still haven't came at all and have had to get a refund but it's just for the price you can't beat it

Date of experience: August 15, 2018
Italy
1 review
0 helpful votes
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BELLISSIMO MONDO QUELLO DI WISH
August 18, 2018

Sono molto soddisfatto di comprare su WISH, è anche una forma di poter vedere cose interessanti che non sono in commercio... uno svago per me!

Date of experience: August 15, 2018
Australia
1 review
0 helpful votes
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Some Wishes granted
August 18, 2018

Most of the die cutters were substandard i. E. Would not cut cleanly through even the thinnest of card. Some of the cling stamps had spelling mistakes e.g. "Dags" instead of "day's". Shoes were great and as advertised. Clothing, especially from Zanzea, was of good quality and well made. Will continue to use Wish but will be selective in sellers

Date of experience: August 15, 2018
Brazil
1 review
0 helpful votes
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Satisfação
August 18, 2018

Fiquei muito satisfeito com a qualidade dos produtos e do tempo de entrega. É a minha primeira experiência com compras online. Só tenho medo de virar um comprador compulsivo!

Date of experience: August 15, 2018