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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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The app is easy to use and navigate, there is a great selection of goods, and the checkout process is smooth and quick. As long as your not in a rush to receive the items, this is a great service.
Dont stop making me happy. Dont need 100 charecters to let u know how i feel, but if i have to get this... love u wish
Order comes late, some orders dont come at all, some orders come the wrong way. Its just terrible to shop with you guys
Худшей площадки не встречал, все покупки дрянь, а цены заоблачные, доставка не соответствует обещаниям, все отзывы только положительные, хотя товар полный отстой.
I am happy with all the products I have received some were little small but still were nice products. But the only issue I have is that sometimes you advertise one price and I click on to buy and it's a higher price!?
Too much delivery charges. If u order 2 pieces of anything the delivery charges doubles even if the ordered item is small enough to fit on one packet. Pictures are misleading. You will think you are ordering an item based on picture but it will be a part of that item in picture.
Some of the materials I bought via Wish were not as high quality as seen on the pictures for instance I bought 2 head sets and one head set came already broken and one got broken 3 weeks after I use it, another example is I bought a gold ring depicting the eye of horus and within 2 weeks I put the ring on my finger the gold is removing itself and why is that it is because the quality of the ring is not genuine.
Again I bought a hoodie and on the chest it has a picture of the eye of horus, it look good on its arrival and I wear it first and when I wash it the colour of the eye of horus changed. This means what, the material is not a good quality.
My main concern is the material quality, if you guys can improve on that things will come all good for the business.
Sent wrong item to me. Cost too much for delivery. Took too long to deliver. Bad quality.
I'm using Joom now, much better shopping experience and free delivery.
I ordered two things off wish so far. One thing being a dog car seat thst I never received. Took 3 weeks before I got a very impersonal reply and refund. Will think twice before shopping on wish again.
Perfect! Low price good product
Short Time between command And the delivery of the product. I will buy again.
Parcels were never received. It's been 6 months and i still haven't received any parcels. The tracking information does not get updated. Very disappointed
It's a good site a little unpredictable a few things I've gotten and they were just like the pictures and true to sizing and everything and a few things were not true to sizing and came a super long time to come and something still haven't came at all and have had to get a refund but it's just for the price you can't beat it
Sono molto soddisfatto di comprare su WISH, è anche una forma di poter vedere cose interessanti che non sono in commercio... uno svago per me!
Most of the die cutters were substandard i. E. Would not cut cleanly through even the thinnest of card. Some of the cling stamps had spelling mistakes e.g. "Dags" instead of "day's". Shoes were great and as advertised. Clothing, especially from Zanzea, was of good quality and well made. Will continue to use Wish but will be selective in sellers
Fiquei muito satisfeito com a qualidade dos produtos e do tempo de entrega. É a minha primeira experiência com compras online. Só tenho medo de virar um comprador compulsivo!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.