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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

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Argentina
1 review
0 helpful votes
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Buenísimo
August 18, 2018

Algunos tardan mucho pero todos los productos llegan bien...!

Date of experience: August 16, 2018
Canada
1 review
0 helpful votes
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Decent
August 18, 2018

Good prices, decent shipping times. However products are of low quality. Selection seems to be the same items over and over, with different prices.

Date of experience: August 16, 2018
Georgia
1 review
0 helpful votes
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Simplemente maravilloso!
August 18, 2018

Llegó antes del tiempo y la sombra que compré es hermosa y pigmenta super bien. Lo mejor! El precio acorde con lo que se pidió, los colores iguales a los de la foto.

Date of experience: August 16, 2018
France
2 reviews
0 helpful votes
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Touchy
August 18, 2018

Sometimes the description is too light and some companies are not very reliable on the content of the delivery

Date of experience: August 16, 2018
Israel
1 review
0 helpful votes
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Not fun
August 18, 2018

At first it was a good experience but after that they start to send the wrong things to me and that was done twice. They did not deliver the things at time and that upset me so I told them to give me my money back

Date of experience: August 16, 2018
Tennessee
1 review
0 helpful votes
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You don't get all the things you order because your shopping through wish but from different stores and everyone not trustworthy. I still haven't received 6 of the items I ordered at the beginning of the year.

Date of experience: August 16, 2018
Illinois
1 review
0 helpful votes
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What review? You've given me no order or item details here... AND you want me to enter a hundred characters about something I don't even know-HA! Lol

Date of experience: August 16, 2018
Illinois
1 review
0 helpful votes
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Clothes
August 18, 2018

Dresses, shoes, Bras & tops were all to small, even when you order the largest size. Gadgets come with no instructions or how to order them.

Date of experience: August 16, 2018
Brazil
1 review
0 helpful votes
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Fácil e útil
August 18, 2018

Fácil de manusear, útil pois existem muitos produtos necessários. Uma sugestão de melhoria é colocar o nome do produto junto com a imagem na hora da pesquisa.

Date of experience: August 16, 2018
Indiana
1 review
0 helpful votes
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Happy wisher
August 18, 2018

Wish does a great job of keeping me informed. I like the rewards program. Wish is great about giving return in a timely manner. Most of the products I have bought have been great. I'd like to see more instructions and size charts thanks wish

Date of experience: August 16, 2018
GB
1 review
0 helpful votes
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Interesting
August 18, 2018

Items I've had, good quality, great fit, still looking at things, lots of things I like and will get. I love it.

Date of experience: August 16, 2018
Israel
1 review
1 helpful vote
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The tour operators are on site wish
August 18, 2018

I was disappointed with both the products at their low quality and the inaccuracies in the sizes of the products shipped. On the order of Dua'ot for a fishing stick, I was sent any products that I did not order after the complaint. I received a refund, ordered the same product I ordered first and saw that the order was sent accordingly. Made the same mistake and sent me a different product. Therefore I will not enter more products on this site.

Date of experience: August 16, 2018
India
1 review
0 helpful votes
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Review
August 18, 2018

I want u to add sorting option according to high and low value for the product so that it will be easy for us to choose

Date of experience: August 16, 2018
Israel
1 review
0 helpful votes
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Not always best product and expensive shipping but good service and refund
When needed or when the product not arrived

Date of experience: August 16, 2018
South Africa
1 review
0 helpful votes
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Total waste of time and money
August 18, 2018

Avoid, nothing you order ever arrives, Customer support not interested in resolving the shipping issue. Dont waste your time or money on this scam company

Date of experience: August 16, 2018
Ohio
2 reviews
1 helpful vote
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Horrible site
August 18, 2018

Everything i purchased was too little, or cheaply made. Horrible site. The sunglasses look like something i would give my toddler and the clothes were defenitly not of good quality. Paper thin dress, and sizes were not true to size.

Date of experience: August 16, 2018
Poland
1 review
0 helpful votes
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Well done
August 18, 2018

The shop is very good, the products sometimes made with low quality materials. The photos are enhanced too much and do not reflect reality. It is better to look at real users photos. Overall mark is high and the service is on the very high level. Responsiveness amazingly good. Refundation quick.

Date of experience: August 16, 2018
GB
1 review
0 helpful votes
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Rubbish
August 18, 2018

Not very good not advertised goods in the right manner. For example. I bought a mobile phone they told me works on all sims but it never and other things not what they seemed

Date of experience: August 16, 2018
France
1 review
0 helpful votes
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Bonne et mauvaise expérience
August 18, 2018

J'ai commandé plusieurs fois sans aucun problème. J'ai même obtenu un remboursement hyper rapide (moins de 2 jours) pour un article défectueux.
Cependant, le 7 juillet, 4 commandes ont été effectuées sur mon compte à mon insu ( problème informatique chez Wish ou arnaque?). J'ai dû faire opposition à ma carte bancaire (coût: 92). Wish m'a remboursé 2 des prélèvements car articles non expédiés. Les deux autres articles me seront remboursés quand je les renverrai mais je conteste les frais de retour qui vont rester à ma charge. Si Wish ne me rembourse pas ces frais de retour, je supprimerai mon compte.

Date of experience: August 15, 2018
Italy
1 review
0 helpful votes
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Excellent service!
August 18, 2018

The communication is great, only some items are delayed and two items out of 15 did not arrive at all!

Date of experience: August 15, 2018