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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Good prices, decent shipping times. However products are of low quality. Selection seems to be the same items over and over, with different prices.
Llegó antes del tiempo y la sombra que compré es hermosa y pigmenta super bien. Lo mejor! El precio acorde con lo que se pidió, los colores iguales a los de la foto.
Sometimes the description is too light and some companies are not very reliable on the content of the delivery
At first it was a good experience but after that they start to send the wrong things to me and that was done twice. They did not deliver the things at time and that upset me so I told them to give me my money back
You don't get all the things you order because your shopping through wish but from different stores and everyone not trustworthy. I still haven't received 6 of the items I ordered at the beginning of the year.
What review? You've given me no order or item details here... AND you want me to enter a hundred characters about something I don't even know-HA! Lol
Dresses, shoes, Bras & tops were all to small, even when you order the largest size. Gadgets come with no instructions or how to order them.
Fácil de manusear, útil pois existem muitos produtos necessários. Uma sugestão de melhoria é colocar o nome do produto junto com a imagem na hora da pesquisa.
Wish does a great job of keeping me informed. I like the rewards program. Wish is great about giving return in a timely manner. Most of the products I have bought have been great. I'd like to see more instructions and size charts thanks wish
Items I've had, good quality, great fit, still looking at things, lots of things I like and will get. I love it.
I was disappointed with both the products at their low quality and the inaccuracies in the sizes of the products shipped. On the order of Dua'ot for a fishing stick, I was sent any products that I did not order after the complaint. I received a refund, ordered the same product I ordered first and saw that the order was sent accordingly. Made the same mistake and sent me a different product. Therefore I will not enter more products on this site.
Not always best product and expensive shipping but good service and refund
When needed or when the product not arrived
Avoid, nothing you order ever arrives, Customer support not interested in resolving the shipping issue. Dont waste your time or money on this scam company
Everything i purchased was too little, or cheaply made. Horrible site. The sunglasses look like something i would give my toddler and the clothes were defenitly not of good quality. Paper thin dress, and sizes were not true to size.
The shop is very good, the products sometimes made with low quality materials. The photos are enhanced too much and do not reflect reality. It is better to look at real users photos. Overall mark is high and the service is on the very high level. Responsiveness amazingly good. Refundation quick.
Not very good not advertised goods in the right manner. For example. I bought a mobile phone they told me works on all sims but it never and other things not what they seemed
J'ai commandé plusieurs fois sans aucun problème. J'ai même obtenu un remboursement hyper rapide (moins de 2 jours) pour un article défectueux.
Cependant, le 7 juillet, 4 commandes ont été effectuées sur mon compte à mon insu ( problème informatique chez Wish ou arnaque?). J'ai dû faire opposition à ma carte bancaire (coût: 92). Wish m'a remboursé 2 des prélèvements car articles non expédiés. Les deux autres articles me seront remboursés quand je les renverrai mais je conteste les frais de retour qui vont rester à ma charge. Si Wish ne me rembourse pas ces frais de retour, je supprimerai mon compte.
The communication is great, only some items are delayed and two items out of 15 did not arrive at all!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.