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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Romania
1 review
0 helpful votes
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Constatare
August 20, 2018

Am fost multumit de felul in care am conlucrat si sper ca si pe viitor sa am aceeasi experienta placuta.

O zi buna.

Date of experience: August 16, 2018
Michigan
1 review
0 helpful votes
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Product fell apart within 7 days
August 20, 2018

Good company, good shipping times, just product didn't hold up. Focus part of binocular fell apart, just to heavy for plastic to hold up.

Date of experience: August 16, 2018
Germany
1 review
0 helpful votes
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Excellent
August 20, 2018

Excellent like very well Satisfied never had to return any thing my son reallly loves wish. Com I also referred a friend to use wish

Date of experience: August 16, 2018
Canada
1 review
0 helpful votes
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Lost merchandise
August 20, 2018

I made 2 order one I did received and other one just half of it. I miss a set of earring and a necklace. I think they should re-order those 2 article

Date of experience: August 16, 2018
Argentina
1 review
0 helpful votes
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Económico y de calidad
August 20, 2018

Hago compras por la app wish ocasionalmente y la encuentro cómoda, económica y con productos de calidad acorde a la publicada.

Date of experience: August 16, 2018
Texas
1 review
0 helpful votes
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Very disappointed
August 20, 2018

Still have not gotten stuff I ordered. Most of it was from web sites that had been closed. Have not gotten any money back

Date of experience: August 16, 2018
Illinois
1 review
0 helpful votes
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I nop you will do better
August 20, 2018

If you are going to sell cell phone nake sure that it have a sim card. Having a hard time finding one to fit the phone that I bought.

Date of experience: August 16, 2018
Colombia
1 review
0 helpful votes
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Falsas Tiendas y productos perdidos
August 20, 2018

He comprado con ustedes 16 productos los cueles solo llegaron 8 y los otras nunca llegaron a mi casa, se me hizo el rembolso del dinero y eso es correcto por parte de ustedes pero quien cubre los derechos de cambio de moneda o transferencia que cobre mi cuenta de la tarjeta de crédito se que en sus políticas de rembolso lo explican pero es que ya cuando son varios pagos es algo incomodo perder dinero por algo que no llego.

Otra cosa es la calidad de los productos me siento algo inconforme con la calidad.

Date of experience: August 16, 2018
Colombia
1 review
0 helpful votes
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Mala experiecia
August 20, 2018

Todo los Productos pedidos desde el mes de abril y nunca llegaron muy mala experiencia y la mayoría de productos que se recibieron son de muy mala calidad

Date of experience: August 16, 2018
Mexico
1 review
0 helpful votes
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Mal servicio
August 20, 2018

He pedido varias cosas tardan mucho en llegar y aún faltan algunas por recibir los productos son de mala calidad, algunos no funcionan o no es lo que publican

Date of experience: August 16, 2018
Mexico
1 review
0 helpful votes
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NO ME LLEGAN LOS PRODUCTOS
August 20, 2018

NO ME LLEGAN LOS PRODUCTOS, A MI ME GUSTA ESPERARLOS, PERO YA PASARON MUCHOS MECES Y NO PUDE RECLAMAR REEMBOLSO POR LO CUAL DEJE DE COMPRAR ALLI E INSTALE AMAZONE ES MAS CONFIABLE Y LLEGAN SUPER RAPIDOS LOS PRODUCTOS Y TIENE MAS VARIEDAD

Date of experience: August 16, 2018
Argentina
1 review
0 helpful votes
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Empresa confiable
August 18, 2018

Me gustaría poder hacer consultas sobre los productos que deceo comprar y que las respuestas sean en castellano. Decearia que las espesificaciones de los productos estén en castellano, ante la duda optó por no comprarlo y es una pena no poder hacerlo. Además muchos productos no llegan.

Date of experience: August 16, 2018
GB
1 review
0 helpful votes
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Claims procedure is rubbish
August 18, 2018

Rubbish claims procedure - it wont let you make a claim without submitting a picture, but it wont load the picture. So you cant make a claim

Date of experience: August 16, 2018
Maryland
1 review
0 helpful votes
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So far so good, EXCEPT for 2 orders
August 18, 2018

Wish has been reliable thus far except for 2 orders I've made. One was on a laser light pointer that never arrived so I cancelled and the other was on a pair of pantyhose that never arrived... same result... I cancelled rather than wait

Date of experience: August 16, 2018
Mexico
1 review
0 helpful votes
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Excellent service
August 18, 2018

It has been a great experience buying from Wish, service and product quality are great!
When having issues with delivery dates they are very fast in helping and aswering any type of questions I have had

Date of experience: August 16, 2018
Florida
1 review
0 helpful votes
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A little disappointed
August 18, 2018

Some of my order does not come on the delivery day, meanwhile most end up not coming at all but i was refunded though. I suggest wish to try their best to see if they deliver peoples items because people has a purpose of ordering what they ordered. I hate to be refunded because i love the things i ordered and i have plans/occasions for them.

Date of experience: August 16, 2018
Brazil
1 review
0 helpful votes
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Extent dissatisfied
August 18, 2018

I trusted in wish but I was injured. Most of the purchases were exchanged and nevertheless never arrived. The reimbursement did not reach the expense. The example. I even bought 9 cell phones in the hope of getting at least one. Two televisions. And nothing came. Just a few hooks, a 4K camera, an accessory and a wireless mouse. I wish it had worked. I did not care about the delay, but I felt really wrong. Unfortunate! Foolish Brazilian.

Date of experience: August 16, 2018
Iowa
2 reviews
0 helpful votes
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Eye popping
August 18, 2018

The deals are great, wonderful prices. There is a good selection of products. You can always find something to buy at a very reasonable price

Date of experience: August 16, 2018
Mexico
1 review
0 helpful votes
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Todo excelente
August 18, 2018

Todo esta a buen precio y tiene una gran variedad de productos. Todos son de buena calidad, la entrega en general es antes de lo pactado, vienen bien empacados y llegan en buen estado.

Date of experience: August 16, 2018
GB
1 review
0 helpful votes
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Aimee`s star
August 18, 2018

When I first started to go with wish I found some of my sizes were in I was pleased with that but when I found something else what I liked my sizes wasn`t in. My experience in wish is good but I would suggest that you would put up all the sizes for everyone, so that your Customers are happy and satisfied in what they get out of wish.

Date of experience: August 16, 2018