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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Am fost multumit de felul in care am conlucrat si sper ca si pe viitor sa am aceeasi experienta placuta.
O zi buna.
Good company, good shipping times, just product didn't hold up. Focus part of binocular fell apart, just to heavy for plastic to hold up.
I made 2 order one I did received and other one just half of it. I miss a set of earring and a necklace. I think they should re-order those 2 article
Hago compras por la app wish ocasionalmente y la encuentro cómoda, económica y con productos de calidad acorde a la publicada.
Still have not gotten stuff I ordered. Most of it was from web sites that had been closed. Have not gotten any money back
If you are going to sell cell phone nake sure that it have a sim card. Having a hard time finding one to fit the phone that I bought.
He comprado con ustedes 16 productos los cueles solo llegaron 8 y los otras nunca llegaron a mi casa, se me hizo el rembolso del dinero y eso es correcto por parte de ustedes pero quien cubre los derechos de cambio de moneda o transferencia que cobre mi cuenta de la tarjeta de crédito se que en sus políticas de rembolso lo explican pero es que ya cuando son varios pagos es algo incomodo perder dinero por algo que no llego.
Otra cosa es la calidad de los productos me siento algo inconforme con la calidad.
Todo los Productos pedidos desde el mes de abril y nunca llegaron muy mala experiencia y la mayoría de productos que se recibieron son de muy mala calidad
He pedido varias cosas tardan mucho en llegar y aún faltan algunas por recibir los productos son de mala calidad, algunos no funcionan o no es lo que publican
NO ME LLEGAN LOS PRODUCTOS, A MI ME GUSTA ESPERARLOS, PERO YA PASARON MUCHOS MECES Y NO PUDE RECLAMAR REEMBOLSO POR LO CUAL DEJE DE COMPRAR ALLI E INSTALE AMAZONE ES MAS CONFIABLE Y LLEGAN SUPER RAPIDOS LOS PRODUCTOS Y TIENE MAS VARIEDAD
Me gustaría poder hacer consultas sobre los productos que deceo comprar y que las respuestas sean en castellano. Decearia que las espesificaciones de los productos estén en castellano, ante la duda optó por no comprarlo y es una pena no poder hacerlo. Además muchos productos no llegan.
Rubbish claims procedure - it wont let you make a claim without submitting a picture, but it wont load the picture. So you cant make a claim
Wish has been reliable thus far except for 2 orders I've made. One was on a laser light pointer that never arrived so I cancelled and the other was on a pair of pantyhose that never arrived... same result... I cancelled rather than wait
It has been a great experience buying from Wish, service and product quality are great!
When having issues with delivery dates they are very fast in helping and aswering any type of questions I have had
Some of my order does not come on the delivery day, meanwhile most end up not coming at all but i was refunded though. I suggest wish to try their best to see if they deliver peoples items because people has a purpose of ordering what they ordered. I hate to be refunded because i love the things i ordered and i have plans/occasions for them.
I trusted in wish but I was injured. Most of the purchases were exchanged and nevertheless never arrived. The reimbursement did not reach the expense. The example. I even bought 9 cell phones in the hope of getting at least one. Two televisions. And nothing came. Just a few hooks, a 4K camera, an accessory and a wireless mouse. I wish it had worked. I did not care about the delay, but I felt really wrong. Unfortunate! Foolish Brazilian.
The deals are great, wonderful prices. There is a good selection of products. You can always find something to buy at a very reasonable price
Todo esta a buen precio y tiene una gran variedad de productos. Todos son de buena calidad, la entrega en general es antes de lo pactado, vienen bien empacados y llegan en buen estado.
When I first started to go with wish I found some of my sizes were in I was pleased with that but when I found something else what I liked my sizes wasn`t in. My experience in wish is good but I would suggest that you would put up all the sizes for everyone, so that your Customers are happy and satisfied in what they get out of wish.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.