Wish is ok for about any thing BUT CLOTHES AND SHOES! Everything and I mean EVERYTHING I have ever ordered clothes wise or shoe wise are cheaply made, never look like the picture ever and the sizing is freaking insane. Wish just needs to put a stop to the clothes and shoes section. It's 50/50 on jewelry. Only thing I honestly think wish is best for is anime stuff, nic naks, and home decor and then is a 70/30 chance if its good quality.
Over all very pleased with my purchases and and as stated I'm a bit unclear about the return policy. Other than that very satisfied with the purchases I have made
I ordered one item in February and never received it. It is obviously that never will also that I am not the only one. Sites like this should be controlled
I placed an order in December and it still hasn't come, the status says it still in China. They'll happily charge your card and then never send you the product.
All i can say is i love this website. Fast shipping, great products... the shipping is usually twice the amount of the order but it depends on what you buy
Amazing customer service, rewards programs, daily offers. Slow shipping most of the time but the great customer service makes things right all the time. Will definitely continue to shop wish
From my most recent experience the orders took too much time to arrive still waiting for some to arrive and most of the items in clothing are always too small
Handy for clothes and fishing gear and gadgets that are handy for every day use as i like most things that come fast delivery'i 'have one item that did not come 'and 'wish' fixed the problem for me'
When you shop on Wish, you can browse thousands of affordable items, and you can shop without worries - a fast and friendly customer service will solve all your ordering issues!
I have ordered a lot from wish.com in the last 6-7 months... in the beginning the deliveries were great, but then all of a sudden they supposedly sold out of the product etc,. I have ordered a total of 20 items that were never received and am highly peeved. All I want is what I have ordered and delivered when it was to be delivered. And I really hate it when they ADVERTISE THAT THE JEWELRY IS GENUINE STAMPED STERLING WHEN IT IS JUST PLATED. THIS IS A LIE AND SHOULD NOT EVER BE A PART OF DOING BUSINESS. Just tell the truth Wish and shame the devil.
My brother and I both signed up and was suppose to receive their "free" gift. Well it wasn't free cause we still each had to pay the $1 shipping and handling. Well it has been almost 2 months now and we still haven't received anything. It is a total scam and anyone who says otherwise obviously works for the company and is just trying to save face. If everyone who signs up pays their $1 shipping and handling on the "free" gift that adds up and they should be held accountable for thier thievery. DO NOT FALL FOR THIS SCAM LIKE WE DID!
All the items I received so far were the quality I hoped they would be. Im still waiting on several items and hope they will be the same quality. The prices are awesome but shipping is very slow.
Don't waste your money on them. It's all garbage made in china. It's all beautiful in the pictures but in reality it's totally crap! Cheap material and super low quality!
Satisfied and very happy customer and i will continue to shop with wish app in the future, my kids also love to shop with wish where shopping id made fun.
Wish has been exceptionally great. Any problems they fix and always very helpful and customer satisfaction is a priority to them which is very important to the customers. Very satisfied
I purchased items in February, up to now I have not received any of the items ordered. The last time I received communication from Wish was a reassuring message that my items will be delivered but I should expect some delays due to COVID-19 pandemic.
Hi Thulani. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I have ordered from this website twice and both times had nothing but bad experiences they lost my items both times. How do you lose the items when you have tracking numbers & shipping orders? How do you just lose things all the time? How is it that you just always misplace my items? JUST GARBAGE! I REFUSE TO ORDER AGAIN!
What can I say, I love Wish & Geek! They have unbelievable prices, often surprisingly quick shipping, & I never worry cause their customer service is wonderful!
Nothing so far in my Orders have panned out to what the product looks like and the Day the product is supposed to arrive the Date changes i have been waiting 3months or more for my products and clothes come smaller than what i ordered. I will NEVER ORDER FROM WISH AGAIN NEVER! PLEASE BEWARE
After creating my account and having a look, Wish.com looked amazing. On my first order, I ordered and paid for 6 items. 3 days later after hearing nothing, I began shopping on Wish.com again as I am new to online shopping, a little naïve and didn't think twice about the silence on Wish.com's behalf. I went to check out with 11 more items; after clicking check out, Wish.com refreshed to a page that stated my account is blocked and I must contact them to resolve the issue. I sent two emails before I received my first reply, which contained NO answers to my questions and nothing specific to me: obviously a copy paste. I then sent two MORE emails with information and more questions about what went wrong, including their phone contact number (which is missing a digit and doesn't connect). 1 day later, I still hadn't heard from wish.com so I called my bank and filed a dispute for the purchase of 6 items I originally made.
2 days after making the dispute with my bank, I receive a second reply (from a different person), again, not answering any of my questions and nothing specific to me: another copy paste email. In this second reply, they attempted to excitedly tell me my account has been unrestricted and I can continue shopping. Um... NO!
Wish.com is definitely out there to take from the quiet people who don't dispute things they are uncomfortable with.
I have just deleted my account and don't ever plan to sign up with them again.
Overview
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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- San Francisco, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're here to help, Chelsea! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.