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WinniReviews 1,837

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

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1 review
0 helpful votes
Follow raashid s.
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Order a cake for Anniversary on 2 may they deliver cake but what they write on cake didnt understand after making complaint they took the cake without delivering another cake

Date of experience: May 2, 2025
India
1 review
0 helpful votes
Follow bhuma S.
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Fake company eating customer money and no refund and this is how they gain the profits. If we ask for refund there is no policy for refund and that's benefit for winning as per them.

Date of experience: April 25, 2025
Qatar
1 review
0 helpful votes
Follow Sunny Q.
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Pathetic service
February 15, 2025

Fake people. Play with emotions. No response on email.WhatsApp doant work. Delay the delivery and when asked for cancellation. No cancellation. Means they r sitting just to play with emotions and melt money. Never use this companies service

Date of experience: February 13, 2025
India
1 review
0 helpful votes
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This is a fraud company. After ordering they do not pick phone calls. Order not delivered. Spoiled my day. Now we are wasting time to get our refund. Fighting over email. But no reply. Order was placed on 14th feb and today is 15th feb.

Date of experience: February 14, 2025
India
1 review
0 helpful votes
Follow Pinkysouth g.
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Their delivery is pathetic, as order out for delivery at 3.30pm IST, meant for delivery by 10 pm. No whereabouts till 10.15, expects person to wait for all 7 hours. Customer care was not available. One exec- Anu, dint reply. At the end order was returned and money is not refunded by this Con team. May their business gets raided and closed

Date of experience: February 14, 2025
NL
1 review
0 helpful votes
Follow Poojith J.
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Poor quality, dead flowers
November 30, 2024

Never order anything from this website. Poor quality flowers and ignorant customer service.
Broken and dead flowers delivered

Date of experience: November 30, 2024
Saudi Arabia
1 review
0 helpful votes
Follow Joyson J.
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Fraud company
November 16, 2024

Never ever order from Winni. Ordered and delivered item's photos attached here. The item was ordered as a surprise gift and completely spoiled the special occasion

Date of experience: November 16, 2024
Switzerland
1 review
0 helpful votes
Follow rohit d.
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Pathetic service
September 20, 2024

I ordered a product on the 16th, which showed a tentative delivery date of the 20th of September. When I checked on 20th, it is still saying waiting fulfilment. This is an extremely pathetic service. It was a birthday gift. Moreoever, when I speak to the WhatsApp customer care, it was not helpful and rude. Never order from here.

Date of experience: September 20, 2024
Colorado
1 review
0 helpful votes
Follow Malleswari V.
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Worst service
August 22, 2024

They charged 250rs for delivery within 2hrs between 11pm to 11:59 pm and they returned the cake without delivering saying customer didnt answer the call And when we called them back they were asking to pay again for delivering next day.

Date of experience: August 22, 2024
Singapore
1 review
0 helpful votes
Follow Salini P.
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Fake website
August 19, 2024

They took order. Didn't deliver the product and updated status as delivered. While chatting, not assigned agent and that person never responded. Fake website, don't buy.

Date of experience: August 19, 2024
Indonesia
1 review
0 helpful votes
Follow Sumit L.
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Worst service
June 21, 2024

Never ever order cake from this place. Very misleading place. They will show you something and send you something else. Unprofessional and pathetic behavior by customer care. Don't ruin your day.

Date of experience: June 21, 2024
Saudi Arabia
1 review
0 helpful votes
Follow Sujan S.
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Today I ordered a cake, a Bouquets, and a birthday a mug for my wife's birthday! I ordered it from abroad to be delivered to Kolkata. This guy did not deliver the mug and did not report missing items. When I called them from abroad, they held the line for long and misbehaved with me when I wanted to report fraud. Now they are saying that they will refund or deliver missing item. They also mentioned that they emailed me about the missing item but it's not true. My question is why they confirmed full delivery where they did not deliver all the item and misbehaving when a customer call to report the monkey business. The quality of the flower and cake was very bad. They do not send for reviews with this type of monkey business and there is no option to write review unless they allow. It shows that it is part of their business technique. The show reviews only good deliveries. I am attaching screen short of delivery update. My email address is *******@yahoo.com and I can be contacted.

Date of experience: March 17, 2024
Australia
1 review
0 helpful votes
Follow Satinder A.
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Very poor service. Your delivery boy was very rude. He demanded to come to his place for pickup. Than why the hell you take money for delivery.

Date of experience: March 12, 2024
AE
1 review
0 helpful votes
Follow Ankit K.
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Winni - worst service ever
February 17, 2024

Worst service ever. Not first time actually. First time we thought they may be tried and would have made mistake.

First time we ordered for one delivery to our parents for wedding anniversary and they didn't delivered and the reason was surprising actually. We wanted to give it as a surprise then why they have to contact them for delivery.

Again we tried second time for one of our friend on Valentine's Day and the items delivered was really affected our relationship with them. This company really cheating and making money. When we complained they told they will refund INR 400/- back and we rejected it.

I never recommend this company to anyone… worst service ever. Items ordered and what they delivered is attached.

+3
Date of experience: February 17, 2024
India
1 review
0 helpful votes
Follow Miss T.
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Fraud site
February 16, 2024

They never deliver my order and marked it delivered.
When I tried to contact them the customer support executive rudely told me to do whatever I can do. The product marked delivered on their system and they didn't have any proof of delivery.

Date of experience: February 16, 2024
AE
1 review
0 helpful votes
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Negative Stars
February 15, 2024

Our Valentine's Day order was a disappointment from start to finish. We had eagerly awaited the delivery of a cake, bouquet, and bamboo plant for the special occasion. However, our anticipation quickly turned to frustration. Firstly, the cake arrived a day late, on the 15th instead of the 14th. When it finally came, it was nothing short of disappointing – resembling a cheap, unappetizing creation one might find at a roadside bakery. The flowers, too, were lackluster, exhibiting signs of age and haphazard packaging.

To add insult to injury, the bamboo plant we ordered was nowhere to be found in the delivery. What's worse, attempts to contact the company were futile; they neither informed us of the delay nor bothered to answer our calls. This experience left us deeply dissatisfied and disillusioned. In all honesty, it was the worst online shopping experience we've ever had.

Date of experience: February 15, 2024
India
1 review
0 helpful votes
Follow Ajay g.
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These Guys are bunch of liars and there services are so pathetic and they scam customers by showing something else and they deliver something else. Please do not enable these services because they will fool you. They should 14-16 Flowers in the pic and they actually delivered only 5-6 flowers and they look so pathetic. OMG, just look at it I have uploaded it in the pictures. SHAME on you Fella's. Really disappointed in you and your pathetic services.

Date of experience: February 14, 2024
Saudi Arabia
1 review
0 helpful votes
Follow Santanu D.
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I had a terrible experience with an order I placed this morning at 10 AM. My order ID is **************. The seller's portal showed that it was delivered at 9:37 PM, but I did not receive the product. Furthermore, some products were missing and the one I did receive was damaged. I tried contacting their customer service several times, but no one answered or responded. I strongly advise against purchasing anything from them. It seems like they are engaging in fraudulent activities.

Date of experience: February 14, 2024
India
1 review
0 helpful votes
Follow Neha M.
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Pathetic experience
February 14, 2024

Never ever order from them. No customer care assistance available. No response. Utterly ridiculous. Your special day will be spoiled for sure!

Date of experience: February 14, 2024
India
1 review
0 helpful votes
Follow SUNIL K.
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The company is fraud. They took 50 Rs extra for delivery within 2 hrs. However no delivery at all. No response from the customer care and no one bothers to reply. No response on email. Strictly Avoid. Its waste of money.

Date of experience: February 14, 2024