website thubmnail of Winni
How would you rate Winni?
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India
1 review
1 helpful vote
Follow Gagan A.
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1. Incorrect delivery of Order.
2. No Proper Response through call or even messages(direct chat).
3. They are giving stupid answers.
4. After raising a complaint to *******@winni.in, they are writing simply apology.
5. Very bad cake quality
6. They are taking much more money for the cake as compare from the market price.
7. they deliver the Flower is also wrong which then shown during order.
8. packing was also very casual.
9. never try to order with this site.
10. They will taking money for high range cake. But you order that cake and make the payment they will provide you cheaper cake.
11. Never use this site for surprise order.
12. It was 1st and last order from my side

Date of experience: November 12, 2018
India
1 review
1 helpful vote
Follow Naren G.
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1. Late delivery.
2. Incorrect delivery of Order.
3. No Proper Response through call or even messages(direct chat).
4. They are giving stupid answers.
5. After raising a complaint to *******@winni.in, they will be saying we will work on it. But they wont even get back.

Worthless even for 1 star rating!

Date of experience: November 12, 2018
Netherlands
1 review
0 helpful votes
Follow Poojith J.
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Poor quality, dead flowers
November 30, 2024

Never order anything from this website. Poor quality flowers and ignorant customer service.
Broken and dead flowers delivered

Date of experience: November 30, 2024
Saudi Arabia
1 review
1 helpful vote
Follow Vinita S.
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Total disappointment. I have paid extra money to get cake delivered by 11:45 (Not exactly on 12) and these guys delivered cake by 10:30 PM. After contacting their customer service, you get reply as delivery is in outer area. IS this a some kind of joke? You should clearly mentioned this before taking order. Also the special message given with cake is also not passed to the birthday fellow. If you don't want to spoil your surprise then please don't order any midnight delivery cake from these guys. Otherwise you will end up with big disappointment.

Date of experience: February 22, 2018
India
1 review
0 helpful votes
Follow Sreeram M.
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I wanted a last minute photo cake for my girlfriend. Out of many cake shops and services I contacted only winni.in could deliver the cake. They also have a very good customer care, and easy online system.

Date of experience: January 6, 2019
AE
1 review
0 helpful votes
Follow mahesh k.
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Absolutely no help from you. I have called about 15 times since morning with no help.
I have already given the alternate number which was asked by your support team on the call for 15 times which is not updated by you.
Really not happy with the service provided. Anyways, its a waste of time money... very very bad on an occasion like this.
You guys need to understand the situation and provide the service accordingly.
Currently i am not situated in india and this is the pathetic service we receive from you.
Hope others won't face the same trouble as i went through...

Date of experience: February 5, 2018
India
1 review
1 helpful vote
Follow Prarthana M.
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Worst experience...
February 14, 2021

It was the first last and worst experience with winni…. I won't ask anybody to order flowers…. They took 1500 rs and the result was so embarrassing…30 flowers on the thermocol sheet…please never go for it…i don't even want to give 1 star rating also. Flowers were not fresh... thermocol sheet was so bad... below are the details:
We have received your order ************** amounting to Rs. 1499 and it is being processed. Do check your email for additional details. Thank You!

Date of experience: February 14, 2021
India
1 review
0 helpful votes
Follow Lokesh P.
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Good needs improvement.
January 12, 2019

Cake was nice, quality good. But the design we select was not same as shown during booking the order. The message we wrote during booking do not reach the recipient this is a great mistake on you're part. This was the first time i have booked order from you otherwise most from ferns and petals they take care of each and everything. I hope and improvement next time.

Date of experience: January 11, 2019
California
1 review
0 helpful votes
Follow Pooja V.
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I have placed several orders on their website in the past few years and they have never failed to impress me! Excellent service and quality of gifts! The gifts reached well within the upper time limit and never had any problem! This is a wonderful initiative which helps people who live thousands of miles away from their families and friends to connect with them and celebrate their special moments and occasions!

Date of experience: February 12, 2018
New Zealand
1 review
0 helpful votes
Follow Pooja R.
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Poor management
July 16, 2021

No guarantee that your order will be with you on your special day, cheap products, don't ever use this company.
Cant ever speak to manager, I ordered wallet which looked very cheap quality and different from photo shown on website.
In my order there were three items in one pack for my husband on his birthday to surprise him and these stupid people started to deliver items one by one and ruined my whole surprise and made me look dumb.

Date of experience: July 16, 2021
India
1 review
1 helpful vote
Follow Aditi d.
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Ordered cake from winni since I've been doing it for about 3 years now and liked their quality. I paid Rs. 200 extra to get it delivered between 5-6pm.
The cake did not come until 6:45pm. It came in an unbranded box (normally the box has winni branding). The name of the person was spelt wrong on the cake. There were cherries missing from the top. And weird marks in the icing. Thoroughly disappointed and never ordering from winni again.

Date of experience: April 29, 2019
Australia
1 review
1 helpful vote
Follow Sakthi A.
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Cheating fellows
November 25, 2019

Cheating fellows. They showed 16 pcs Ferrero chocolate in the image and charged me more than 900 rupees only for chocolate but delivered only 4 pcs pack. Please do not go with them.
Mentioned free delivery but charged 75 rupees.

Date of experience: November 25, 2019
India
1 review
1 helpful vote
Follow Samruddhi C.
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Wrong flowers
February 6, 2020

Worst experience only Dey know how to charge for sooo bad flowers how Winni can make stupid to people instead of roses you people have sent some other flower that is not even worth of the paid payment made worst customer support

Date of experience: February 6, 2020
India
1 review
0 helpful votes
Follow uma y.
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I searched many websites for online cake order, and i picked up Winni as Chef baker's name is added with their product, here i found easy to place order and choose one of my favourite flavour. I got my order on time as picked up and taste was too good, it's so yummy. Keep with it great service and awesome cake.

Date of experience: April 16, 2015
New Jersey
1 review
0 helpful votes
Follow Ronu V.
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I wanted to wish my mom on her birthday this year as she is going to be 70 now. Due to busy schedule, as a last minute emergency arrangement, all I could think of was google search.Winni.in showed up on the search list. I had already looked up several search results but unhappy

Date of experience: May 20, 2019
New Jersey
1 review
0 helpful votes
Follow Tanzz H.
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This is a fraud group. Please do not place any online orders with this forum. I placed an order for a birthday cake + gifts worth Rs. 3,000 and they simply didn't deliver anything. They do not respond on the customer care number either. Their online website and chat servers are all a setup to lure customers and make fraudulent money. I strongly advise not to order anything from Winni..

Date of experience: December 6, 2017
India
1 review
0 helpful votes
Follow Simendra S.
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"Nikita, I've noticed that you have been a best service provider on how to succeed your work culture. You seem to be developing a reputation as someone that really understands how we do things around here. That's great. Thanks for helping me out, I really
Appreciate it. You're a role model for your values. Keep up the good work!

Date of experience: March 19, 2019
India
1 review
0 helpful votes
Follow Shailesh K.
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Terribly enraged by Winni's cake service. A colossal disappointment from start to finish. Requested a bouquet, greeting, and cake—received an unrecognizable cake, wilted bouquet, and missing greeting card. Paid 250 rs extra for midnight delivery, but cake came pre-11. Found a hair in the cake, taste was horrendous—just cream. Overall, a dreadful and nightmarish encounter. Avoid at all costs!

Date of experience: August 19, 2023
GB
1 review
0 helpful votes
Follow R N.
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Great Service!
December 15, 2018

Ordered a cake from Winni and made the mistake of adding an extra item. The online chat service (Chatted with Sakshi) is awesome. They resolved my issue in minutes. Sakshi was great in handling my concern. Thanks

Date of experience: December 14, 2018
India
1 review
1 helpful vote
Follow Saurabh K.
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Excellent service from winni team beyond their call of duty and exceptional service that made my day so much special. Great work and I really appreciate your efforts in order to make your customers happy and satisfying.

Date of experience: March 26, 2019

Overview

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191
Winni Reviews - 1,837 Reviews of Winni.in | Sitejabber