Winni.in reviews

https://www.winni.in/ : I don't even want to give a single star but since it is the minimum I have to give. I selected one star. Winni is a scamster site.The experience I had with them is a nightmare!! Until now bad customer service was never introduced to me, thanks to winni they made me aware of what terrible service means. Although I was skeptical to place an order with winni for a birthday cake worth 3500rs I went ahead and took the risk thinking how bad it can go ... and ohh!!!! how winni made me realize how bad it can be. First they didn't do the delivery on time I placed the order on 10th Jan which was supposed to be delivered on 11th jan between 9am to 6pm. I was ok with my order getting late but I just wanted it to be delivered on the promised day and atleast with a decent quality, this is what my expectation levels had fallen after reading reviews of winni online..If I had only read the reviews before placing the order .. My friend just mentioned the site to me and unable to control my emotions to surprise my friend I blindly placed an order from winni..However it was a bad decisio,n not only they did not deliver the cake but also the tracking option is pathetic. You can get zero clue of with the so called 'track order' option. No timely or let's just say no update was provided about what is happening with my order. when I checked with customer service(on live chat) someone named 'Shivi' was handling my queries. As expeced from a scamster the responses were delayed I was getting an answer to my questions after 10-15 mins.. and when asked about the update on my order I was asked to wait for 30 min ...after 30 mins when I pinged 'Shivi', god knows if this is even a real customer agent, she asked me to wait for another 30min..My frustration level had increased I asked to her/him to cancel the order and issue me a refund, there was literally no response. As if the scamster had understood that their scam has been discovered, they stopped responding..I'm scared that my order will not be processed and neither will I get a refund but I will make sure that my review reaches the masses and these scamsters are shut down !!!! I will post the same review time and again so that it is not forgotten and these scamsters are exposed !!!

HORRIBLE EXPERIENCE !!!

They will send you a totally cheap cake with cheap candles whilst you would have ordered a Cacke worth 2500 Rs with candles worth 250, this is what happened with me. Lotus flower children candle cost only 20 Rs and they sent me that candle whereas I had ordered a champagne designed candle worth 250 Rs. What a shame !!! The Cacke wasn't at all what I had ordered online for 2500 Rs and was more like a 250 Rs Cacke from our local aggarwal shop !! At last the customer care said they can't refund because I didn't accept the order ?? I mean WTF ! Why would I accept a garbage and show it to my mother who was celebrating her 60th on new year. This company is a total scam ! Customer care don't respond once they have taken money ! This is a nightmare experience with WINNI and I will never ever recommend anybody to order anything from this site. Save your hard earned money from these cheaters and order from somewhere else !!!!

Cheaters and a scam company
Extremely bad experience. This company is a scam. Please do not order with them. They took our order and looted us of 750 rupee and never delivered anything. After enquiring with customer support several times they said they cannot find the address and hence the order is closed. No delivery possible. Better luck next time, as if they expect us to order again. Such cheaters.

Cake was sour surprising part was simple vanilla cake could not be delivered well. vanilla cream was sour, gems were faded, and floating on the cardboard. there wer even cracks on the width on cake where it should be plain coat. no finishing no quality in garnishing,worst taste....check attached pics.when called customer service Sakshi dropped the call after 21 mins without helping or logical response. i do have their email responses.

BOYCOTT WINNI CAKES.

it was worst experience to have order with winni. I have ordered the cake of 1kg but got delivered only 470 grams. First of all I requested to deliver by 5 pm but it was delievry after 6;15 & after that less qty...
It was horrible to communicate with customer care to get the correct status... I request to all \,please do not get attached with winni.in & waste your time & money...
Its totally waste of time & money plus headache until delivery of correct things...

I placed an order to deliver a Fruit cake for my Mom's birthday with a Greeting card.
The delivery was on time, however the cake itself was really below standards.
With fruits like apple and oranges, put directly on top of the page.
Even these fruits which were used for topping of the cake were stale and for oranges had a white skin as they were not peeled properly.
It was nowhere similar to what was displayed on the website and the choice of the fruits was just terrible. Will never be ordering from the site. I would recommend to contact the site before placing an order and verifying if they can deliver the exact product to the exact detail as displayed on the website.

I've orderd cake flowers but I've got email given num isn't working when i called on given number it was working after that i enquire with live support girl name Ankita left conversation when i explain about my order than i called on *******510 I've explain everything and this guy switched off num and I've paid some good amount for this order. Moreover I don't care about money I didn't expect this $#*! from winni. I have one suggestion for you which money I've paid take in your ass and sleep all night!!! $#*!in frauders !!!!!!!

Hi people just sharing my experience- if you have any occasion pl do buy from here, if you think they deliver on time pl order from here, if you think it is value for money pl order from here and in last the people are nice to talk to with pl go ahead. OHH ITS THE WORST did I say pl order hahahah never order believe you me guys the worts place to order anything from. INSTEAD GO AND GIFT IN PERSON TO YOUR LOVED ONES!

I am very disappointed with their service. They deliver products which are in bad condition then they send replacement after chasing them. They don't obey the timeline you gave them for delivery. I had a horrible experience where my Rakhi never got delivered and to make it worse when I chased customer service very cooly he wanted to shift his responsibility to me and asked me to chase with the courier people. Don't ever order from these guys.

I ordered cake for my mom's birthday and they did 'not deliver the cake to my house instead they sent me a false confirmation of the cake being delivered. And everytime I called them the number was busy later they did not pick up so everytime I had to chat with someone over their Chat Service. This was such a disappointment, but the worst was when I asked them to refund my money they stopped responding !! I am no one to say weather to buy stuff from here or not but guys save yourself from disappointment...
I didnt read the reviews before ordering but please dont make the same mistake.It was a total Shame....