Winn-Dixie Store

I was buying 2 packs of cookies today in the Ives dairy location, cashier was michael, he was stocked with a customer and his c card, he just was there looking straight and never said to the rest of the line anything to apologize. Almost 10 minutes like this and somebody called a manager, she took customer to another register and while I was paying he was texting on the phone! Every one is very slow and the dont care about customers! Thats the reason I just go for an emergency. Bad service! This people go there to get paid and thats it.

Yesterday I shopped in the Sebastian Winn Dixie. Inventory was low and I was looking for Marie Cesar Dressing BOGO. I went to the service desk after waiting 10 minutes, I ask for a rain check for the salad dressing. The woman refused to give me one, saying they never know when they will receive replacement stock. Then I went to the deli, with one person on front of me getting 1 lb of american cheese. Again I waited 10 minutes, I ask for 2 different lunch meats that took 14 more minutes to fill my order. Ridiculous, chit chat between employees, one had not passes a drivers test. I know much more than I want to know about personal life of these employees. The place has gone down hill in the past 5 years. I believe I shall not return to this store even though it is in my neighborhood. I am extremely disappointed in this store and the employees.

Purchased 2 umbrellas at a W-D store in New Orleans while on vacation. The first one fell apart the first time I opened it and the second only lasted three days before it fell apart. W-D would not let us return them anywhere but the store they were purchased at but we had already left New Orleans. Poor products and poor customer service.

Whenever I go into the Arcadia, Florida store it seems like the customer service desk is not properly staffed or the staff is not educated to perform tasks. Sometimes staff at night will close lottery because they don't have people to run it in the liquor store. But now the staff at night, mostly kids., Is now closing the register that does Western Union and saying it's down. Complete laziness and lack of customer service. Went across the street to your competitor. Western Union works there.

I will not use the deli or hot food at Winn Dixie. The have only 1 people working both departments. I feel really bad for them. I know they can't be making very much per hour to do everything they are expected to do. I will not ask them to take care of me on top of that. Hire more people to do the job. Your company should be ashamed. Maybe the management should do that job with the pay they are receiving. Do you think they would do it? Let's take a vote. Everyone that has worked her reach out. Have friends and family take the vote. I've worked for places like this. It's horrible.

Went to my local store at 7:30. Open til 9, per their signs. Entrance door is closed, telling customers to use the exit doors. Okay, probably cuts shoplifting. But put some carts there. Nope, no carts. So I've gotta trim my shopping list way down.
One item was wings. Because they do a pretty good job of making a variety of flavors. At the Deli, NO WINGS! By now it's a little past 7:30, but not yet 7:45. I asked the Deli lady about them. "Oh, we don't sell them after 7:30, so we can clean up"
So I ended up leaving empty handed, but the nearby Publix had carts, and diet ginger ale, and all the rest of my list. But no chicken wings there, either.
Won't set foot in WD ever again.

I tried the "free shipping" they are pushing. First of all, it is NOT free, unless you want to stiff the poor DoorDash driver. As far as I can tell they never mention DoorDash and only when you check out do you find the tip "suggestions".

Of the 38 items I ordered 13 of them were not picked, even though most of them were on the shelf.

Worst of all, I received my order and found a disturbing number of errors in my receipt. There were at least 10 items I DID NOT ORDER and did NOT receive, totalling $40.50. That does not include the many items that I did order but were not shipped. This is very disturbing. I don't know who picked the order but the driver showed up reeking of "blunts".

After a couple of hours of work, including needing to email them a copy of the electronic receipt, which they obviously should have, I still have not received a refund. Unfortunately I cannot add the receipt here because it is in pdf format. I have added a partial screen shot instead.

Even before the pandemic the shelves
Were empty, now it's worse. Takes awhile to find anything. The store managers and security guards are big mean bullies who don't wear face masks even with the local positivity rate still about 10%. They yell at old people, follow us around the store telling us to hurry up and shop and get out as fast as we can. They are probably a bunch of unvaccinated Trump supporters who only know how
To bully people around and nothing else. I fear for my life to go there and shop at all, maybe I should try Walmart or somewhere else instead.

This is for the Winn Dixie at 6400 Massachusetts NPR FL *******.
This used to be a good pharmacy but since staff changes a year ago it stinks now. Medications are never ready when you called them in. They either put you on hold or hang up on you. I was given the wrong medication and they ran out of my meds and forgot to order them so I went without my life saving meds for a week. I changed pharmacys on 8/07/2023.
Go somewhere else if you don't want a problem.

#1 there contact website does not work.Sign in with all of your info and as soon as you begin to type it clears out and goes back to blank home page. Call phone number and they can not answer due to high volume. Tells me they are not really wanting to hear from customers. I wanted to warn customers if you shop in their store always check your receipt for errors. Error rate is very high. Publix seldom makes and error on price. We always shopped at Sweetbay and now 90% at Publix and sometimes Winn Dixie for their ads. Warning always take you ad and check your receipt they make a lot of ERRORS! We can only hope Kroger or someone of quality buys them soon.

I shop at WD Auburndale at least 4 times a week. They are always helpful and kind. This week, I have a little back injury and needed some extra help. I didn't catch everyone's name who was so helpful today unfortunately, but Tom in produce did my heavy lifting and took everything to my car. The team at this WD is a strong one and I'm sure it has a lot to do with strong leadership. Keep up the great work! Loyal customer here, Karen Farlow.

I have always liked the Winn Dixie at Ponte Vedra Beach. It is clean and neat and most of the time friendly. Today after filling my cart up to capacity I notice not one register is open. There are maybe 3-4 kids working. Poor management. I have a full time job. So when I have to scan a full cart on a register meant for a few items I am feeling disappointed. First I have to go outside and get a second cart because I have run out of space. This is how you lose customers. I know we're are in weird times but staff your store. Or take off the total that you pay a cashier and a bagger.

I was just told that although their sign says local competitors are matched for wine and liquor, I was told by a boy in the liquor store they only match Publics across the street or ABC. Don't buy anything from them, the sign says it all. Liers!

Please boycott this store. It's on the verge of bankruptcy and are charging 5.79 for a gallon of milk. Publix milk is 5.39 and Walmarts milk is 3.69. How can you explain that! And don't believe the crap about supply chain, ect. That's bull$#*! at this time. We are all struggling with the the economy and Winn Dixie is making the problem worse. Please let this store go out of business. The prices let you know they don't give a crap about you and your family. So their is no "Win win!".

I shop at Wynn Dixie weekly because it's 5 mins from my house. At least every other time I purchase something I have to get a refund because I never get charged the sale price. It's a pain to have to go back to the store when you get home and realize they didn't give you the correct price. When there is a buy one get one it's always a higher price than it was originally. Not falling for it!

I was bagging my groceries and the cashier(Maria) yelled at me to get back to the end of the bagging area all I did was step around to reach the stuff. So I told her okay and she could just bag the groceries herself. She then proceeds to tell me that the rudeness of customers was too much. I then told her that I felt she was very rude the way she handled the situation. There was a customer behind me and when she got her receipt she asked the lady behind her if she would like to have the receipt to use coupons next time the lady came to shop. Your cashier yelled at the elderly customer that she cannot give the lady behind her the receipt. She said that the other customer cannot use the coupons. The elderly lady tried to explain to your cashier that she was giving it to her to use the next time she came to the store. And your cashier just kept running her mouth. She then yells as we were going out the door that we could call and report her. It was as if she would not be held accountable for being rude!