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Wink Beds

Overview

Wink Beds has a rating of 3.7 stars from 2,029 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm and great experience. Wink Beds ranks 1st among Mattress sites.

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6,699 reviews
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Louisiana
1 review
0 helpful votes
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I ordered this for my move to Pensacola Florida after my divorce. Will not be able to review until I move March 1st.

Date of experience: January 23, 2022
Virginia
1 review
0 helpful votes
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Packaged very well and delivery was quick
February 27, 2022

Packaged very well and delivery was quick. Great communication from purchase to delivery. FAQs were very helpful as well.

Date of experience: February 27, 2022
Pennsylvania
1 review
0 helpful votes
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Overall quite good
September 15, 2021

Overall quite good. I knew by the answers I received that I wasn't just a number. That was gratifying. Thanks for that.

Date of experience: September 15, 2021
Virginia
1 review
0 helpful votes
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I really didn't interact with winkbed much, I ordered my bed, it shipped, easy as.

Date of experience: June 23, 2024
Georgia
1 review
0 helpful votes
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Everything is fine with the mattress but the bundle wasn't in the box. Is it being shipped separately?

Wink Beds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2021
Minnesota
1 review
0 helpful votes
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Wink has been great so far
March 21, 2023

Wink has been great so far. Just got the matress and it is amazing so far. Customer service has been great and the company seems to really care.

Date of experience: March 21, 2023
Pennsylvania
1 review
0 helpful votes
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WinkBed is easy to order
May 21, 2023

WinkBed is easy to order. We got it even sooner than we thought. It is so easy to setup. We love Wink Beds!

Date of experience: May 21, 2023
Minnesota
1 review
0 helpful votes
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Simple
January 12, 2022

Simple. Fast. Easy to order. Easy to maneuver compared to a regular mattress. Easy to make the bed and tuck in the sheets. And heavenly to sleep on.

Date of experience: January 12, 2022
Texas
1 review
0 helpful votes
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I went to the local display store that carried WinkBed and ordered on in soft which arrived by shipment two weeks later.

Date of experience: November 25, 2021
North Carolina
1 review
0 helpful votes
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Thanks for offering this exchange service, since I couldn't try the various firmness options in a brick and mortar store

Date of experience: November 3, 2021
California
1 review
0 helpful votes
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This is our second winkbed luxury firm
February 17, 2022

This is our second winkbed luxury firm. We love them both! But basic dimensions should be available on Website.

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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Charged for 2 bed frames while ordering 1 mattress. Didnt see any option to correct order placed on Saturday

Wink Beds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 25, 2021
New Mexico
1 review
0 helpful votes
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Tried one a few years back
November 9, 2023

Tried one a few years back. The luxury firm is our favorite. Use Them on guest beds in air bnbs - nothing but compliments!

Date of experience: November 9, 2023
California
1 review
0 helpful votes
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Overall great, but website is too busy with unnecessary data.

Date of experience: June 21, 2024
Tennessee
1 review
0 helpful votes
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EXCELLENT!
April 10, 2023

EXCELLENT! I am beyond pleased, that WinkBed honors their warranty and takes action promptly and courteously. Very very well done! Top notch company!

Date of experience: April 10, 2023
Texas
1 review
0 helpful votes
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My experience lived up to the other reviews I read before purchasing the Luxury Firm Queen mattress.

Date of experience: September 8, 2023
Wisconsin
1 review
0 helpful votes
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We couldn't believe our mattress (which was delivered in ten days!) fit in the box that arrived on our porch, but it did! We didn't receive the special opener with our package, but with careful use of our trusty scissors we were able to get it opened and positioned on our platform. I really wish the mattress had handles. It was very tricky manipulating it around. I don't know how we will ever move it if we buy a new house. There was just a faint scent of ungassing, but that dissipated quickly. At first, I thought the SOFTER mattress would be too soft for us, and was wondering if we made a mistake and should have ordered a firmer model especially for my husband who sleeps on his back (I am a side sleeper). When we laid down we sunk in a little, which was a huge change from our Sleep Number bed that never felt good for me as a side sleeper. So we are still skeptical about the level of softness, and it has only been three days sleeping on the mattress, but the last three nights my husband hasn't snored (he usually keeps me awake impersonating a wild bore) and my back shoulder pain is going away. What at first seemed like sinking into the abyss, is now a warm hug that I look forward to. It is plush on top, but it is still firm and both my hubby and I are surprised at how quickly we are transitioning to liking this bed. I also like a taller mattress and I am enjoying the height. As a side sleeper, my old bed wasn't very firm along the sides, and I always felt like I was going to slide off the bed. Our Wink is very sturdy. The only thing I was disappointed in is the bedding collection bundle we received. The fitted sheet we received had a hole in the seam right out of the package and the sheets feel weird. They have an unusual grip that sticks to us. If I had paid for these separately, I would have sent these back. But as for the bed, so far I am loving not waking up to back pain! I was so weary of buying a mattress without trying it out, but so far the experience is surprisingly wonderful!

Date of experience: December 1, 2021
Michigan
1 review
0 helpful votes
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Happy to be a return customer!
June 16, 2024

Happy to be a return customer! Purchased the soft mattress for a different bed.

Date of experience: June 6, 2024
Texas
1 review
0 helpful votes
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We unboxed our Winkbed last night, so this review only has one night of sleep's worth of experience, but so far, so good! Very comfortable mattress.

Date of experience: November 20, 2022
Florida
1 review
0 helpful votes
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I had great and very knowledgeable help Tori and Dan that helped me make the firmness I needed! Thanks Tori and Dan!

Date of experience: February 12, 2024