Wink Beds

Returning the beds will be a pain. I hoped for a good result..

Easy to order. Accurate description on website. Bed is a good quality bed that has structure to it.

Very easy shopping experience. We love the bed, very comfortable

When I first got this mattress (January 2021) the firmness in support under my hips was perfect I rotated it as suggested but after about four or five months I noticed it wasn't as supportive in the middle as it used to be. After taking off the sheets today I noticed just a little dip in the middle. Under pressure it goes down a little more, but not enough to be considered bad. I'm very tall and weight around 220 lbs. Its just that I have a very bad back and I can notice this slight change in the mattress. I think I'll look for something to slide between the box springs and mattress to help raise up the middle section and see how that feels. This mattress is a little firm for lengthy side sleeping, but very good for stomach and back sleepers. I'm a stomach and side sleeper so its difficult to find a mattress that is good for both types of sleeping. This slight loss of support in the middle is causing me to toss and turn and have more back pain. What it looks like what happened here is the form has compressed overtime this is a very common problem with mattresses.
Note: I read that Winkbed uses 1.8 density foam in the top comfort layer above the latex layer. Even though this is better quality foam than some companies use, if they used a more durable high resilency foam, say around a 2.5 to 2.8 density (even with the same firmness rating) the top comfort layer would last at least twice as long before compacting. This of course would put the price up a little, but it would be well worth paying for it. I know I would.
Update: I recently put two 30" x 40" floor carpets under the middle of my mattress above the boxspring.
This has restored the mattress to near original shape
The problem I found is that the mattress has extra support around the edges and the edges don't sag when the middle does
I also installed a mattress pad to soften the mattress this allows for more comfortable side sleeping and I can still sleep on my stomach

We were able to try out the EcoCloud at "Our Sleep Guide Houston Showroom". The folks there were great.

Easy and simple, no issues with delivery. Easy to set up as well!

Fantastic experience. I looked at the NYT review and went with Wink as recommended. Couldn't be happier

Best night sleep I have ever had! I can finally get out of bed without my lower back being in pain

I'm waiting for a bed frame from a different (local) store so I have not opened the Wink box yet.

All good. Great responsive customer care. Mattress very good, just short excellent.

Overall the purchase experience was good. We did have a few days delay in delivery

We like it, thank you. It arrived quickly and was easy to set up. Gets more comfortable each night.