Wink Beds has a rating of 3.7 stars from 2,029 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm and great experience. Wink Beds ranks 1st among Mattress sites.
Easy to order, fast delivery. Have only slept on the mattress for 4 nights, so not ready to rate.
The bed is very comfortable in the few weeks I've had it. I am sleeping much better than before
Delivery was quick and on time. It just happened to line up on a Saturday when we were home
Everything went well. The process to order was fast and communication was well received and quick.
Exactly as advertised, soft and comfortable edges. I simply love it. Thank you so much.
Great customer experience and the trial process is exactly as described.
It was difficult finding weight and size dimensions for a murphy bed mattress anywhere online, but Winkbed site had it all listed under FAQs.
Fabulous, supportive, responsive, timely. Definitely recommend.
Highly recommend, made to order and received in one week. Sleep all night now, first time in years
Stellar customer service and responsive reps. HIGHLY recommend WinkBeds for a completely outstanding bed purchase, from start to finish.
Easy online experience. So far... So good. We will review again after the 30 day break in period..
The mattress was just fine, it didn't wow us and as a result we won't be keeping it.
I haven't tried the bed yet but there was some shipping damage on it that I emailed about.
I slept 2 nights on it and seems very comfortable so need more nights to have full feedback
Kept wanting to give me a second deep sleep bundle. Took 3 tries to get it fixed. Silly!
I am very Hopeful this helps me sleep better. I sleep a maximum of two hours at a time.
Fast and easy purchasing. Not a lot of pushy add-ons which I like.
Answer: It was so bad. The firmer one felt like a concrete slab and gave me terrible back pain. I put it on a Rove Concepts bed frame that had slats. They convinced me to exchange it for a luxury firm but sent me the same firmer bed again, only in the wrong size. Customer service was appalling. I purchased the mattress on Feb 13,2023 and didn't get it resolved or get a refund until April 26,2023. I ended up getting what I had before on my old bed, which was SO comfortable- a firm Serta coil mattress with a tempurpedic mattress topper.
Answer: I tried to return the Winkbed firmer mattress and it as a nightmare. They convinced me to pay more to exchange it for a luxury firm mattress instead of the firmer one. But they sent me the firmer mattress again, in the wrong size! I purchased the mattress on Feb 13,2023 and didn't get a refund until April 26,2023. Terrible backpain from the mattresses to boot.
Answer: Don't buy this mattress, it's so uncomfortable. It takes months to get a refund.
Answer: Purchased our bed almost two years exactly. Don't do it. This is the worse bed I've ever had. The support wears away after a year or so resulting in a big dip in the middle. We've resorted to using a pillow top but even this doesn't help. I find myself constantly slopping towards my husband even with the topper. This mattress was so expensive so it's a shame a new one will be needed so soon. If you look at reviews on amazon you'll see similar complaints. I honestly don't know how they have any good reviews. They must be fake because I am having a totally different experience. Lying awake at this very moment because of how uncomfortable this bed is.