On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very comfortable so far after about 3 nights of sleep.
We have purchased two WinkBeds and have been pleased both times.
—————————— —————————— —————————— —————————— —————————— ——————————
Nice website, good communication. Mattress was easy to unwrap and install
It was easy to unwrap the bed and have it expand in place. The bed seems to be very comfortable but we are still breaking it in. It came with thorough break in instructions
Quick & easy process. All the info necessary for an informed purchase was on the Winkbed website. I used their prior customer reviews plus others around the web to make a final decision on which particular mattress.
Jake in Titusville was very helpful and got the order taken care of in less than 10 minutes.
Box came open and destroyed on both ends but mattress was unaffected. Love the mattress.
The mattress is extremely comfortable and was actually quite easy to assemble - even for a couple in their 70's. The only thing that would have made it a perfect experience, if the removal of the old mattress was included in the price paid for the Wink Bed.
After nearly a year, spouse developed back issues upon waking. Decided to replace.
Everything went very smoothly. We got the mattress in a very short amount of time and got it installed on our bed frame. It's a very comfy mattress.
Bed feels great. Easy process to exchange the bed.
Very easy to order. Service was quick. High quality product.
Excellent customer support—staff answered my questions completely.
Easy ordering and checkout. I hope the bed is as good as the shopping experience!
Shopping experience was simple. I appreciate the regular updates
Very straight forward, great customer service, and quick response
We love our Wink s and now can enjoy three of them.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members