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From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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Pretty easy checking out and the mattress seriously changing my life
Real quick and easy. Fast shipping, poor updates on mattress being shipped. Good quality mattress.
Wink was easy to order from and had good reviews. We were looking for a good mattress for side sleepers.
Please call me at *******768.
The exchange did not happen.
I ordered the Winkbed FIRMER mattress and received it only 10 days later. Sofar I have been very happy with it!
A terrific overall experience, from selection to notification that the mattress was on its way to the actual delivery process. Easy set up (although I never found the razor that was supposed to accompany the bed).
Mattress is very comfortable and was easy to handle in its compressed state. Expended fully in about 30 minutes. Pleasantly surprised at the quality of the mattress.
Very smooth experience, looking forward to seeing if the comfort hype is true
Amazing products and and customer service has been responding quickly and to all my requests
Ya'll need to simplify the website- it is too crowded.
So far so good. Everything as described. Looking forward to may good nights sleep.
Well-designed website, good info, easy checkout (except requiring a minimum letter count for this review).
Kept wanting to give me a second deep sleep bundle. Took 3 tries to get it fixed. Silly!
I bought the Winkbed EcoCloud Hybrid, because it claims to be a cooling mattress. It most certainly is not. About halfway through the night, it just radiates heat back at me, making it impossible to sleep through the night. In no way is it an improvement in comfort or 'cooling' than my old Simmons mattress. I'm disappointed, and will be returning it. The only benefit to this bed is that it's made of natural materials that don't stink. Otherwise, nothing special about it, and in fact, it has resulted in much worse sleep.
Information was easily found and at my fingertips.
Great people so far. Can't wait till it arrives. I'm like a kid in a candy store.
11/22/21
My wife and I have been sleeping on the bed now for two nights And so far we both love it we both have woke up refreshed and not in pain like we have previously for the last decade
Excellent communication + the bed is wonderful. Thanks!
I looked at your site on Labor Day. The platform was on sale too. When I decided to buy, 5 days later, it was not. I asked but could not get that discount. Hmmm.
Quick and easy ordering and was delivered about a week later.
User friendly website and really impressed with the packaging and timely delivery at a time when everything is backed up. Looking forward to getting the foundation specially made for our Wink mattress.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members