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From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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It took me awhile to press "pay" but I'm really excited!
You make it easy. But if you don't sell box springs, you need to make platform option more accessible.
Website was easy to use, great ordering experience, consistent updates on our order. Our mattress arrived less than one week after ordering. Set up was easy. The mattress is exactly what we needed, it is very comfortable.
Customer service was great while placing order. Delivery of platform was fast but UPS delivery of mattress was 4 days later than initial estimate.
Very happy. The first few nights we experienced some "off gas" which interfered with our sleep but that has dissipated
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Quick and easy shipping, nice quality! We love our new mattress.
The bed looks and feels like its high quality. The experience was very pleasant and I received my bed quickly.
Easy ordering, quick delivery, and exceptional product!
Easy with Informative website and quick delivery! First time ever making a bed purchase online. We are happy so far and comfortable the allotted time for free returns will provide us the time needed to finalize our decision.
The opening instructions were to open packaging with a razor to be included. None found. Difficult to unpack without it.
It is too early to tell if this bed will work for me
Overall it was fine. I just ordered a bed off their website, the end.
Unhappy with the quality and comfort of the mattress.
I had great and very knowledgeable help Tori and Dan that helped me make the firmness I needed! Thanks Tori and Dan!
The mattress arrived in just a few days. It was easy to order, but I didn't like the push to buy the warranty or to finish in 10 minutes. We ordered the luxury firm, and it is very comfortable and supports my back.
It was easy to order, but I didn't like the push to buy the warranty or to finish in 10 minutes
Very pleased so far; Have no complaints; Easy to assemble; very comfortable
Easy to set up, super comfortable. For the price, it's fantastic. The stitching looks like a 3rd grader did it in some parts, but I guess that's what sheets are for?
Mixed feelings.Products look nice.Plush firm mattress is too hard.Hoping it will soften up one day.Had to buy a topper for more cushion.
Easy checkout but don't like the countdown rush clock.
Received requested items promptly with no problems. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members