Wink Beds

If you are a plus size BBW and needs a bed to support your weight. Have no worries Wink bed got you. I'm 400lbs and this bed holds up very well so far. I just pray and hope it stays like this for years to come. Thanks Wink bed!

Easy and convenient. The shipping box was a little beat up making it hard to move around but the mattress was packed well and no damage. Definitely a two-person job to move it up 5 stairs. I did it alone but it was tough. Sliding around the house and up setting up was doable alone, but i wish i had a helper.

Very good experience! There was a small problem involving tracking numbers that customer service resolved immediately. And there was a minor issue with the platform assembly. All the legs should not be screwed in place followed by the two side brackets. Two of the legs needed to be screwed in after the side brackets were placed. The leg/bracket problem was easy to figure out and overall the platform assembly was quick.

The bed itself was easy to unwrap and roll out. The bed was a bit too firm for me but 3" of memory foam and the mattress was perfect for me.

Wink Beds was great to work with. I got delivery updates and package arrived on time. I did not find an "enclosed razor" to open the vacuum sealed plastic, but that was no big deal.

Good experience buying the bed. Delivery was quick and the bed matches the description on the site. A very good experience from ordering through delivery. Set-up was also a breeze although the mattress is HEAVY, but, that's due to the quality.

Wink bed customer service is great. I ordered the firm initially, but that ended up being to firm for me. I ended up exchange the firm for the luxury firm and the luxury firm is perfect for me. I'm usually a back sleeper, but on occasions I like to lay on my side. With the firm bed you won't be able to lay on your side it is too hard. With the luxury firm you can lay on your side and back.

The customer representatives were very helpful answering questions and matching the best mattress for me. I also contacted Mattress Clarity for more confirmation on the best mattress for my body and sleep preference.

I will have to admit I am a little bummed out with my experience. While getting ready to order the first mattress I feel like I was talked into something I did not want, but ordered it anyway. Dealing with one queen size mattress in a old house is a $#*! to begin with. Then we had two mattress and had to decide witch one to keep and which one to return. Dealing with 2 queen size mattresses in that same old farm house is an even bigger Bit-, you get the point. If you have a bad back and require a firm mattress do not get talked into a soft one. Save yourself some unwanted calisthenics.

Online chat was somewhat confusing. Bed was ordered on a Wednesday, UPS said it would be delivered Friday. When I called Winkbeds I was told "I'm looking at your order and it is currently in production." I was assured it wouldn't be arriving for at least a week. UPS delivered it the next day.
Go figure. But I love the bed!

I was excited to get this WinkBed mattress. Unfortunately, after using it for two weeks I have horrible back pain from the mattress. They have a "generous" 120 day return policy but you have to hold onto the mattress for 60 days before you can return it. The pain is so unbearable that I have to sleep on my couch until I get a new mattress. I understand that the mattress needs to "adjust", which is why they want me to wait for 60 days, but there is no question this mattress is causing me pain and I can't wait for 2 months before returning it. I bought a new one from a different place and will be shelving this one until I can return it for a full refund.

A wonderful mattress. I wish in the mattress description there was a warning not to buy it with a heavy duty bed frame - especially when you cannot return a heavy duty bed frame. I needed a platform foundation. If I was going to order a platform foundation, I would have to wait another 2 weeks for it to arrive. I shopped elsewhere for 50% less.

Start to finish- Immediate response to any questions. The mattress actually arrived in under two weeks. The sleep bundle arrived just before the mattress.
The sleep bundle is outstanding, the perfect accompaniment to the Wink.

This is the second wink bed I ordered after ordering our first one- Luxury firm mattress 2 years back. We are fully satisfied with that mattress and decided to order the Soft king version this time. Mattress came as expected and is softer but not the softest one my husband was expecting. I am little disappointed with the size of this king mattress as this is only 75x79 instead of regular 76x80 size which is misleading!

I haven't needed to use the warranty yet, but the made-to-order bed came very quickly, within one to two weeks or so of ordering it! It came secured in heavy duty plastic wrap within a box, but it was very simple to unravel it. We had to keep it in the box for a little more than a week because we had issues with a different company shipping our bedframe, but it quickly inflated itself to its shape and integrity.

The company seems great and very responsive. I have no issues with the company. The bed however is no bueno for my body. I can't get comfortable in any position and I hurt way more now than I ever did with my older bed that I just got rid of. It's debilitating.

I got the queen Softer WinkBed." The delivery arrived within the timeframe stated. The only hard part was that UPS would not take it upstairs and I had to call a strong person to help me get the box upstairs. Once the mattress unfolded it expanded in just a couple of minutes and had no "new" odor. It is very comfortable.

I wished the delivery person placed the box near my door because it was rainy that day and they left the box resting at the stairs and I feel like if I wasn't at home, it could have gotten very wet. It was heavy and a bit difficult to bring up the stairs. I think for the high price tag, it would have been nice for the bed to be placed near the door.