Wink Beds

I'M GETTING A BED!
Buying a quality bed for me has been a long time dream. I have poured over websites trying to choose the best one for this old creaky body. I'd narrowed it down to 5 and then 3. I chose the WinkBed because of the reviews, the adjustable bed frame and their awareness of our Earth. But mostly because of the quality of the mattress. Here's hoping to many nights of happy sleeping!

So far so good. 1 week delivery over holiday season was excellent. Packaging was amazing, can't believe a huge thick mattress can be vacuum packed into such a small package. Been sleeping on it for a week, like it so far.

We were pleased our Wink bed arrived early. My husband and I followed the video and set up our Wink bed with no problem. Slept on it for our first time last night and it was everything we wanted it to be. Luxury Firm was the perfect choice.

I asked not to be charged for a recycling fee as I don't have a bed in the room this mattress is going on. I was credited back $10.50. What was the charge for the Environmental Responsibility Fund and what is that for? Your company should cover that.

The queen luxury firm mattress was just too firm for me after using a Tempurpedic SOFT mattress for many years which began causing me a lot of hip and low back pain in the mornings after waking up. True to their word, the company sent me the SOFTER mattress as an exchange, and it immediately stopped my morning pain. It was the perfect amount of support and softness that I needed. The luxury firm mattress was quickly picked up at my request, and everything went smoothly as promised. Thank you!

The operation was seamless. Delivery was a little harder getting it delivered when we wanted it - on moving day. This was a present to our granddaughter and she was moving into an apartment on the first of the month... but it all turned out okay. Thanks for all the help.

So far the process has been good. However, the exchange process has been confusing and inconvenient to store both beds during the trial period. I also had issues getting the 100 pound mattress on the bed since there was no delivery install / support that I could purchase at Wink Bed.

Ordering from Wink Beds and exchanging our mattress for a different model has been an excellent experience. The customer service team has been really lovely to work with and the 120 night trial period is excellent. We ended up switching to the GravityLux and the exchange process was so simple and straightforward.

I researched twin mattresses for our new Thuma platform bed. Winkbed quickly came to the top of my list. Especially attractive was its edge strength, because my mom, for whom we were creating a temporary bedroom, has trouble getting up and down. She's 89. My husband and I are so very pleased with the twin WinkBed. And we can't wait to find out what Mom thinks of it.

I received my new EcoCloud mattress a week ago to replace my old Sleep Number bed which had a low spot that didn't support me and was contributing to my back pain. An 81-year old retired chiropractor I know has the EcoCloud and loves it. I love how it supports every inch of my body and is truly like sleeping on a cloud!

We looked at on line mattresses for king size beds and we decided to go with WinkBeds. Our first purchase of a mattress online and we are still adjusting to it. It is firm as promised and as of now I am happy with it

Choices were straightforward. I forgot to add my military discount. I used the chat services several days later to contact the customer service representative and my discount was credited back to my credit card. EXCELLENT!

The Luxury Firm mattress we received first was jut a bit too hard for us, so we ordered the Softer mattress to see the difference. It's only been about a week on the softer one so far, but it's looking like that one will be the winner.

Mostly perfect. Should be able to select Split King instead of selecting Twin XL, adding to cart, then adding a second to the cart (or going to cart, upping quantity and having to hit update). Could have a better process.

Easy. This is our third order from Winkbeds. We truly enjoy each of the products. We both have used internet and telephone to order them. Their customer service is polite, informed, and helpful. Ordering on the website is easy and their tracking of you order in clear and simple.