Wink BedsReviews 2,310

I am super happy with the quality and the ease shopping for them. I was worried about any odor opening them up like I've heard about from some other manufacturers and was pleasantly surprised- odor free!

See above for explanations. It was not 13 inches in width. Plastic was torn during delivery but overall ok to sleep on so far.

They are helpful in every way. I would recommend this mattress to anyone

We just purchased our second Winkbed mattress. I bought the first after lots of research and it didn't let us down after 7 years of use. Plenty of support to prevent back pain but soft enough to fall into and feel cozy at night. We only replaced our mattress as we purchased a different sized bedframe while updating our bedroom suite. Purchase this is you like the feel of a memory foam mattress with the support and give of a spring mattress.

As advertised. Mattress came fast. Setup was as advertised. Did not find the knife in the box or in the plastic but that's ok.

Satisfactory experience. Very annoying that I must put in 50 characters to get this done

We had been sleeping on a +/-15 year old Serra and it was definitely showing its age. Both of us a primarily side sleepers and were tired of waking up sore and tired. The NYT Wirecutter has been a go to on a number of purchases and so that was our go to when choosing a mattress. They have already done all the leg work to narrow down our choices. We then went to our local Sandman Sleep store to try out some of our options. We tried the a couple of Brooklyn mattresses as well as three wink options among a few others in the store and came away loving the Softer Wink. "They" say that when you find the right fit for you, you know. And what the heck, it's guaranteed to be the right fit or your money back.
6 weeks later and my what a difference. Almost immediately the shoulder pain subsided and sleep quality improved. I was a bit hesitant as it was described as maybe a bit soft for a guy my size@ 6' 230 lbs. Nope, I / we have zero regrets. We comment often about how we are both sleeping so much better and no longer feel tired when we wake. Highly recommended especially for side sleepers and even occasional back sleepers.

It was quick and easy. I look forward to seeing how the product feels.

So far, mind you we are not even 30 days in on the trial yet, however, sleep is better.

Excellent customer service. Only had bed a week but happy so far.🤞

Excellent buying experience from start to finish! Mattress are some of the most comfortable and quality I have ever slept on! Thanks!

Quick and easy! Website was good. I liked that it was made entirely in the U.S. AND it was a quality bed. You don't see made in U.S. and a quality product in the same sentence much these days.

Fast, easy and tons of info on their website. Once I made up my mind to go with Wink and placed the order to receiving the bed it was a week. They kept me informed on the progress of my bed from being made to being shipped along with UPS tracking.

When going to order it says it may arrive as soon as xxxxx if you order today. So I ordered based on that and arranged for a pickup to occur the next day. When I saw it hadn't shipped yet, knowing it says they are all handmade in Wisconsin, I knew it was not gonna work with removal of old bed. I wrote to customer service and asked, was told in what sounded like a condescending reply why you should
Wait to have new one delivered before arranging removal of old mattress. Well I did it based on what website said, for delivery date. So don't advertise the date if you aren't able to do it.

It did come in around that date anyway but maybe the person who wrote back could have said oh it should make it as it ships from xxxxxx and by FedEx ground it takes a day to get there. Something like that. They did explain it was being made on xxxxxx day so they would have known what should happen with the delivery without the advice that I could have done without. I have a limited amount of space so an extra mattress isn't easy to deal with waiting and scheduling after the fact.

Very easy to use website, I appreciate the military discount for veterans!

We had never heard of Wink before finding NapLab as we looked for a mattress for our new apartment. We decided on Wink given the very high score at NapLab, and we've been very pleased with the result. I highly recommend!

Great experience overall - it's not an inexpensive mattress, but it's worth the cost