I received the wig... it took for every and it is HORRIBLE! I am so NOT pleased. The wig is thin and looks nothing like the picture.
WIGSBUY POSTED: SAIDTHEY REFUNDED MONEY. LIE OF I GET A CHECK IN MAIL I WILL POST
STAY AWAY STAY AWAY
LOOK FOR RETURN. POLICY
BUYER BE WARE. BUYER BE WARE. BUYER BE WARE
#########$CAM#########
Never recieved order, still waiting. Never recieved order, still waiting, never recieved order, still waiting
I purchased two wigs from this website the other day (May 5,2020). I was looking up reviews for reputable online wig stores and this one kept popping up as a very reputable one. When I made the purchase I noticed that the webpage kept glitching and stalling and would not allow me to stay on the same page that showed my order number. The website also never showed me a "order history" form or indicated anything about my purchase. I did not receive an email confirmation about tracking my order, either. When I checked my bank account I saw that the money had already been taken out of my account. I tried messaging the company on their website but I have not received any response. When I tried to put in the order number the website said that the number was invalid.
Today, I tried their customer service number and found that it is not even a real phone number. Their "live chat" feature simply states that their associates are unavailable. It was at this moment that I started to feel like I had been scammed. I started reading more reviews and in addition to the reviews on this website, there are many people like me who have been conned by this company.
I am so disgusted and furious, not only because I have been scammed out of $150 dollars (and now have to replace my card), but also because even during a global pandemic, companies like WigsBuy are taking hard-earned money from individuals that are just trying to purchase something nice for themselves (or as a gift) during such a depressing time.
Please, I can not stress this enough, avoid this company at all costs. There are reputable online wig companies out there, with most of them accredited by the BBB.
This is ON of the best sites to get a nice quality wig or extensions for such a good price.
The product is more than what I expected. It's high quality. I love my wigs so much!
Thank you!
DO NOT buy from this seller! I requested a refund at least six times and ZERO response! AWFUL service!
Love love this hair. It don't shed not tangle. It's thick and soft. Will buy again for here
This is a good website to buy wigs: many options to choose, stylish wig, great quality
I ordered my wigs from wigsbuy, but Its been 3 weeks I received nothing... very frustrated!
I TRIED TO RETURN THE WIG BUT THAT'S A NO GO. THIS COMPANY DOESN'T HONOR A REFUND. DO NOT ORDER FROM THIS COMPANY
I LOVE IT, THE HAIR IS SOFT GOOD TEXTURE, VERY PRETTY, DELIVERY WAS FAST, CAN'T WAIT TO STYLE IT AND WEAR IT.
This is a scam. The wigs are NOTHING like pictured and are of very poor quality.
DO NOT BUY FROM THIS COMPANY!
Unscrupulous Chinese vendors doing business out of California. Consult the BBB and State of CA Attorney General.
It's just a scam
It's just a scam
It's just a scam
It's just a scam
It's just a scam
Its just a scam
The wig on this website is cheap with good quality, the style is fashionable and beautiful!
They charged my account $161 Canadian and I only got back $149 refund. I want my full refund.
Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
Wigsbuy Team
Getting a coupon. And can not find answers to my previous question that I submitted
Amazing online store, excellent wigs, so modern and quality.
Overview
WigsBuy has a rating of 2 stars from 694 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 246th among Wigs sites.
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- Shenzhen, NULL, China
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Business History
Established 2010, gained rapid growth both in sales and trust in the last few years.We specialize in providing quality wigs and hair extensions at the lowest price to you because of China's relatively cheap labor. We offer free standard shipping to most countries.
Our commitment to gorgeous hair comes through in everything we do; from our expertly scrutinized assortment of wigs, hair extensions, and hair pieces to our superb shopping experience. We don't just sell wearable hair — we offer useful information to help navigate the sometimes overwhelming choices in styles, hair types, cap constructions, colors, and more.
By selling exclusively via the internet, we can minimize the operation cost. It means consumers can save more! Our certified experts can guide consumers through questions and style options to make shopping easily! We look forward to helping consumers find their perfect style & color.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Cinda,
So sorry to hear you had some problems on your order. I could see that finally you've reached agreement with our representative on the resolution of your order. Refund has been proceed already. If you still have other questions, please don't forget to let us know. Have a nice day.