Wigsbuy.com and Wigsbuy online are based in China even though they have pictures of American models. They communicate only via email or chat and they promise that your wig will be custom made. The pictures of the wigs are from other companies and or US celebrities but do not represent the quality of the wig you will receive. Their main objective is to collect your dollars and give you an inferior product. They are horrible and their business depends on your ignorance. Do not buy hair, haircare products or anything else from China unless you go to a store and can see what you are getting. Myself and 30 other professional colleagues have been ripped off by wigsbuy. The wigs received were not even comparable to the wigs we thought we were getting. They tell you that they will give you a refund, but you have to come up with the shipping back to China which is close to 30.00 dollars and takes close to three weeks. That shipping costs (both what you pay upfront and what you pay to ship the product back will not be reimbursed). Once they receive the product they will find something wrong with it (i. E. you combed the product and we cannot resell. This is not the wig we sent you, etc.). It is best to avoid this company at all costs. Read the reviews of other shoppers. China's trade industry is not ethical in general and they love doing business with Americans who are naive as far as returns and refunds are concerned. I give this company a zero out of five rating. STAY AWAY FROM THEM. I had to hire an attorney to get my money back. Thankfully I can afford it and the matter was one of principle to me. We also reported them to the BBB and the Attorney General's Office. For your own sanity and financial safety, don't do business with this company. Ral
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