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Here’s what consumers have asked with answers from WigsBuy staff and previous consumers.
Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at reviews@tidestore.com or service@tidestore.com. Have a nice day. Best regards, Tidestore Team
The positive ones are fake reviews. Standard English is butchered in these reviews. They also write things we would not say like "i recommend site to all my friends to buy." These bad reviews are the honest ones because they have no reason to lie and no agenda to put money in this merchant's pocket. The bad ones are assuredly those who HAVE paid for horrible wigs that are poorly made. They write these reviews for two reasons: 1. It is cathartic getting the scam off their chests, and 2. To help and warn others. It is a waste of time to leave an honest review to help others knowing people will not believe them! For what reason do they have to lie?
I am so sorry. I as well am seeking a refund due to a cancellation of my order due to being told items were available when after I paid found out they were not. I keep pestering and pestering. All I have so far is an email from their finance dept stating a refund has been done! The truth will be known in 5 days which they say is how long it will take to put it back on my card. Putting hairspray on it is usually used to reduce shine on hair piece. Once you do anything to it even try it on it is as good as yours. My suggestion is to keep pestering them and pestering them!
Dear Customer, So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other questions, please also feel free to send emails to reviews@wigsbuy.com, we will try our best to help you solve your problem. Have a nice day. Wigsbuy
Yes order was nothing like they describe and they wont sent address to return wigs or give refund
